Courtyard Anaheim Convention Center

3 days ago


Anaheim, United States Aimbridge Hospitality Full time

Courtyard Anaheim Convention Center - Front Desk AgentJoin Our Team as a Front Desk Agent About Us The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine. KEY SKILLS/RESPONSIBILITIES Customer Service Excellence:Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction. Communication:Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members. Problem-Solving:Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns. Multitasking Ability:Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs. Financial Skills:Work with and understand financial information, performing basic arithmetic functions as needed. EDUCATION & EXPERIENCE High school diploma or equivalent; experience in a hotel or related field preferred. Familiarity with hotel management software and Microsoft Office suite. After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan PROPERTY INFORMATION: Boasting a convenient location on Harbor Blvd., our hotel offers easy access to the Anaheim Convention Center as well as world-famous destinations. Visitors can make memories that last a lifetime at DISNEYLAND Resort, just two blocks away, or spend the day collaborating at the convention center. After a day filled with thrill rides or productive sessions, guests can come home to one of our spacious hotel rooms or family suites with bunk beds. Free high-speed Wi-Fi and flat-panel TVs ensure entertainment is always at their fingertips. Whether looking for a Starbucks drink before guests hit the theme parks or enjoying a meal after a busy day, The Bistro has everyone covered. We invite travelers will kick back and unwind in true California fashion at Courtyard Anaheim Resort/Convention Center.Application deadline for Colorado positions:Compensation details: 19-20 Hourly WagePId89bb130d99b-30511-39160638



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