Quality Assurance

Shearer's is a leading contract manufacturer and private label supplier in the snack industry in North America. Headquartered in Massillon, Ohio, Shearer's has 17 state-of-the-art, geographically diverse manufacturing facilities in Ohio, Texas, Arkansas, Arizona, Minnesota, Pennsylvania, Virginia, Iowa, Ontario and Alberta, Canada, including one of the industry's first Leadership in Energy and Environmental Design platinum LEED certified facilities in Massillon, Ohio. The Company is known for producing the highest quality snacks in assorted flavors and sizes, including kettle cooked potato chips, traditional potato chips, tortilla chips, cheese curls and other extruded snacks, and corn chips, as well as cookies, crackers, and wafers. Quality Assurance (QA) Supervisor Location: Phoenix Plant located in Phoenix, Arizona Your seat at the table The Quality Assurance Supervisor position is accountable for the efficient coordination of team members aiming to conduct tests to determine the quality of raw materials, bulk intermediate, and finished products, through effective execution in directing and monitoring the quality assurance process and leading and developing team members. Sanitation experience is a plus.  Supervises and monitors the activities of employees engaged in conducting tests to determine the quality of raw materials, bulk intermediate, and finished productsEnsures behaviors, practices, and the work environment supports a safe and food safe workplace by enforcing safety, Good Manufacturing Practices, and sanitation rules and principlesEnsures product quality via periodic auditing of specification adherenceCommunicate issues and developments identified during quality assurance activities along with corrective actionsCustomer complaint investigation and root cause analysisCoordinate new hire orientation and annual training for employees relating to quality and food safety programsUtilizes metrics/data to evaluate and improve quality assurance procedures and processesOversees calibration, maintenance, and repair of quality assurance equipmentMonitor, support, and enforce all food safety processes and procedures including SQF, AIB, and customer specific standardsMaintains a working knowledge of government and industry quality assurance codes and standardsTrained as PCQI, conducts verification/validation of preventative controlsTrained as SQF PractitionerParticipation in Internal Audits and Food Safety inspectionsConducts reviews of non-conforming material (raw, finished product) and ensures product control is maintained and corrective actions are developedSupport recall program activities (trace exercises, mass balances, training)Serve as HACCP CoordinatorAssists in implementing quality assurance improvement plans to improve quality assurance proceduresPlans and establishes work schedules, assignments, and production sequences to meet performance standardsCoordinate direct report scheduling to satisfy facility needsUtilizes standard work processes to ensure repeatable performanceMonitors quality assurance goals and levels to make sure they are consistent with performance standardsConfers with other supervisors to coordinate operations and activities within or between departmentsObserves quality control equipment and product to ensure that employees conform to quality assurance standardsTracks employees’ work performance and attendance to ensure performance metrics are metDirects employees involved in the quality assurance process What you bring to the table High school or equivalent degree required; a 4-year bachelor’s degree is preferred2+ years of experience in a quality assurance management or supervision role, preferably in the food processing industry. Experience may be used as a substitute for educationSanitation experience is a plus We Offer a Feast of BenefitsMedical, Dental, Vision, Life, Flexible Spending Account, Retirement Savings Plan with Match, Short Term Disability, Long Term Disability, Group Critical Accident Insurance, Group Critical Illness Insurance, Employee Assistance Plan and numerous opportunities to volunteer in the communities in which we operate. You will be considered for employment in our inclusive workplace