Clementine Hotel and Suites Anaheim
13 hours ago
Clementine Hotel and Suites Anaheim - Front Desk AgentJoin Our Team as a Front Desk Agent About Us The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine. KEY SKILLS/RESPONSIBILITIES Customer Service Excellence:Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction. Communication:Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members. Problem-Solving:Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns. Multitasking Ability:Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs. Financial Skills:Work with and understand financial information, performing basic arithmetic functions as needed. EDUCATION & EXPERIENCE High school diploma or equivalent; experience in a hotel or related field preferred. Familiarity with hotel management software and Microsoft Office suite. After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan PROPERTY INFORMATION: Were not a typical hotel. We offer a unique hospitality experience for guests that want an atypical stay. We add enthusiasm and encouragement to every encounter and peel open pathways for our guests to embrace the happy moments that await them. When visitors stay at Clementine Hotel & Suites, they will experience something unlike anything else in Anaheim. Here, comfort and convenience lead the way, with family-friendly accommodations including an open community layout, cozy living areas, full kitchens, and luxurious beds all designed to make every stay perfect. Welcome to Clementine.Application deadline for Colorado positions:Compensation details: 20 Hourly WagePI2a35c63ddb50-30511-39204196
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