Service Loyalty Coordinator Laurel BMW of Westmont
2 weeks ago
Here at Laurel BMW of Westmont, the Service Loyalty Coordinator makes outbound service calls, establishes relationships with the customers and schedules appointments for the Service Department.What are the day-to-day responsibilities?Ask the customer qualifying questions to uncover needs and directs calls appropriatelyEnsures that service consultants receive messages promptlyMake service appointments if service consultants are unavailable, route appointment information to the appropriate service consultantProvide reporting to dealership managementCollect retail charges from the customer in cash, check or authorized charge accountProvide customers with the proper change and/or receiptProperly process and document charge purchases according to the policies established by the ControllerClose all internal repair orders promptly and route to Billing Clerk for processingFile accounting copies of repair orders and parts tickets, file hard copies of repair orders in customer service files What are the requirements for this job?High School Diploma or EquivalentOne year certificate from college or technical school, or three to six months related experience and/or training, or or equivalent combination of education and experienceAbility to read, write, add, subtract, divide and comprehend written instructions and information6-12 months previous work experience (preferred)Demonstrated customer service skillsDemonstrated communication and interpersonal skillsPrevious industry experience (preferred)$15 - $21 per hourExciting Benefits and Perks Await You:Competitive compensation and 401k matchingEnjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGearAccess amazing deals and discounts through YouDecide, a website with offers from top providers and retailersJoin our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwideAutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.
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Westmont, United States AutoNation Full timeAutoNation - Laurel BMW of Westmont [Customer Service Representative] As a Service Loyalty Coordinator at AutoNation, you'll: Make outbound service calls, establish relationships with the customers and schedule appointments for the Service Department; Ask the customer qualifying questions to uncover needs and direct calls appropriately; Ensure that service...
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Westmont, United States AutoNation Full timeHere at Laurel BMW of Westmont, the Service Loyalty Coordinator makes outbound service calls, establishes relationships with the customers and schedules appointments for the Service Department. What are the day-to-day responsibilities? Ask the customer qualifying questions to uncover needs and directs calls appropriately Ensures that service consultants...
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Westmont, Illinois, United States AutoNation Full time $28,000 - $42,000 per yearHere at Laurel BMW of Westmont, the Service Loyalty Coordinator makes outbound service calls, establishes relationships with the customers and schedules appointments for the Service Department.What are the day-to-day responsibilities?Ask the customer qualifying questions to uncover needs and directs calls appropriatelyEnsures that service consultants receive...
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Westmont, IL, United States AutoNation Full timeHere at Laurel BMW of Westmont, the Service Loyalty Coordinator makes outbound service calls, establishes relationships with the customers and schedules appointments for the Service Department. What are the day-to-day responsibilities? Ask the customer qualifying questions to uncover needs and directs calls appropriately Ensures that service consultants...
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Westmont, IL, United States AutoNation Full timeHere at Laurel BMW of Westmont, the Service Loyalty Coordinator makes outbound service calls, establishes relationships with the customers and schedules appointments for the Service Department. What are the day-to-day responsibilities? Ask the customer qualifying questions to uncover needs and directs calls appropriately Ensures that service consultants...
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Westmont, IL, United States AutoNation Full timeHere at Laurel BMW of Westmont, the Service Loyalty Coordinator makes outbound service calls, establishes relationships with the customers and schedules appointments for the Service Department. What are the day-to-day responsibilities? Ask the customer qualifying questions to uncover needs and directs calls appropriately Ensures that service consultants...
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Westmont, IL, United States AutoNation Full timeHere at Laurel BMW of Westmont, the Service Loyalty Coordinator makes outbound service calls, establishes relationships with the customers and schedules appointments for the Service Department. What are the day-to-day responsibilities? Ask the customer qualifying questions to uncover needs and directs calls appropriately Ensures that service consultants...
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Sales Associate Laurel BMW of Westmont
4 weeks ago
Westmont, United States AutoNation Full timeAutoNation - Laurel BMW of Westmont [Sales Associate / Team Member] As a Sales Associate at AutoNation, you'll: Interact with hundreds of customers to help guide them in their vehicle purchase in a no-haggle sales environment; Help customers select their perfect vehicle; Negotiate terms that ensure payment options meet their lifestyles, budgets, &...
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Porter, Sales
4 weeks ago
Westmont, United States AutoNation Full timePorter-New/Used Job at Laurel BMW of Westmont Here at Laurel BMW of Westmont, the Porter-New/Used is responsible for performing a variety of duties as they relate to the sale and upkeep of vehicles and the dealership property. Day-to-Day Responsibilities Keeping vehicle lot neat and orderly, moving units as directed by the sales managers and in accordance...
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Westmont, Illinois, United States AutoNation Full time $40,000 - $60,000 per yearHere at Laurel BMW of Westmont, the Service Cashier/Administrator is responsible for processing payments for work completed or purchase of parts requests, proper reconciliation of repair orders and parts invoices, and the collection of money from Parts and Service transactions in the dealership.What are the day-to-day responsibilities?Inspect every service...
