Technical Business Analyst III

OverviewThis opportunity is Hybrid / Onsite and may be based at any of the following Shift4 locations: Silver Spring, MD / Tampa, FL / Center Valley, PA / Las Vegas, NV (Remote may be possible in certain situations)Responsibilities The Business Analyst is primarily responsible for assisting Shift4 implement technology solutions in a cost-effective way by determining the requirements of a project or program, and communicating them clearly to stakeholders and software development team members. The Business Analyst serves as the liaison between the sales, operations, and technical development teams. This person will be responsible for eliciting, analyzing, validating, specifying, and managing the business needs of the stakeholders; including customers, partners, and end users. The BA will work closely with business units, subject matter experts and technical resources to identify business needs, define projects, develop requirements, report results and manage the effort to completion. Collaborates with customers, application developers, project management and team members to understand business requirements that drive the analysis and design of quality business solutions. This includes providing alternative solutions and process improvements, including vendor solution acquisitions, with maximum benefits while reducing cost (e.g. cost benefit analysis, pros/cons of solutions)Creates and maintains project lifecycle documents/deliverables (vision/scope document, supplemental specifications, mockups/designs, flow diagrams, testing plan, and training materials)Translates business needs into clearly defined, detailed, and documented requirements, functional designs, and system supplemental specifications for new applicationsAnalyzes change requests/enhancements in existing applicationsManages job and project requirements so that projects are completed on time, in scope, within budget, with minimal defectsProvides assistance on defining application development project deliverablesAssures full compliance, and obtains appropriate sign-off maintain the required standards throughout the project lifecycleAssists QA team with all aspects of requirements testing (testing plan, scenarios, documentation, defect management) to ensure minimal production defectsPerforms UAT and verifies that the delivered application requirements meet the customer needs based on the specificationsAssists with providing project status updates to the appropriate clients and stakeholdersProvides required business and/or subject matter expertise for both project and production related activitiesParticipates as a SME for new strategic programs or initiatives impacting current and existing systems. Qualifications  5+ years experience with Atlassian products (Jira, Confluence), GitHub / GitLab, Agile, Kanban, Scrum, Technical WritingExperience in project management-related activitiesMust be flexible and demonstrate the ability to execute on deadlines in a high-pressure environmentDemonstrate the ability to solve problems with a sense of ownership, enthusiasm, and innovationHigh level of written/oral communicationExperience in group and/or management presentationsUnderstanding and/or experience with software/web development Preferred: Technical proficiency in SQL, Salesforce, and database management.Bachelor of Science degree and/or relevant work experience #LI-BD1We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.