RETAIL MANAGER, CAFE

TouchPointSalary: Other Forms of Compensation: Reports to: Sr. Director of Food & NutritionSchedule: Full time; primarily Monday through Friday, rotating weekends. More details are available upon interviewing.TouchPoint, Support Services,provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients. Job SummaryAs Retail Dining Manager, you will be responsible for the successful operations of the retail cafeteria, coffee shop, doctors lounges, and catering of the Food & Nutrition Services department under the direction of the Sr. Director. Key Responsibilities:Plans and supervises special functions, maintains cash controls, payroll records, and oversees the hiring and training of our hourly team membersEnsures customer satisfaction and good public relations through the safe and efficient uses of resourcesDirects staff to provide scheduled retail services in accordance with corporate policies and presentation standardsTrains staff in customer service, proper portioning, cashier skills, and safety/sanitationCompletes all daily, weekly or monthly reports on a timely basis meeting all prescribed deadlines.Communicates effectively with all team members, patients and familiesImplements and maintains cash handling standards as outlined in the Corporate Manual to eliminate theft of services or Company fundsPreferred Qualifications:Three years of retail operational foodservice management experience preferably in a hospital or retail dining outlet settingBachelors Degree in Food Services Technology/Management or related field; or A.A. Degree plus three years of directly related experience preferred.Good knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing and presentationP&L accountability and contract-managed service experience is desirableExperience with cash retail operationsRetail marketing experiences are highly desirableSupervisory, leadership, management and coaching skillsGood communication skills both written and verbalAbility to communicate on various levels to include management, customer and associate levelsKnowledge of financial, budgetary, accounting and computational practicesProficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the InternetApply to TouchPoint todayTouchPoint is a member of Compass Group USAClick here to Learn More about the Compass StoryCompass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Associates at Touchpoint are offered many fantastic benefits.MedicalDentalVisionLife Insurance/ ADDisability InsuranceRetirement PlanPaid Time OffPaid Parental LeaveHoliday Time Off (varies by site/state)Personal LeaveAssociate Shopping ProgramHealth and Wellness ProgramsDiscount MarketplaceIdentity Theft ProtectionPet InsuranceCommuter BenefitsEmployee Assistance ProgramFlexible Spending Accounts (FSAs)Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits informationApplications are accepted on an ongoing basis.Touchpoint maintains a drugfree workplace.Req ID:  1469744TouchPointPASCHA A BELNAVIS[[req_classification]]