Principal UX Designer, Senior Talent and Transformation

2 weeks ago


Seattle, United States Amazon.com Services LLC Full time

The Senior Talent and Transformation team enables Amazon’s senior leaders (and through them, the company), to be as successful as possible in inventing and delivering on behalf of customers, today and tomorrow. We seek a Principal UX Designer who excels in strategic thinking and navigates ambiguity. You will develop the vision for how Amazon's senior leaders lead their businesses and shape talent strategies to achieve goals.As Principal UX Designer, you will develop prototypes for new agentic-AI services and co-design solutions that transform Amazon's internal operations. You will lead execution for AI services that enhance leadership effectiveness while partnering with designers, researchers, scientists, and change agents. Your role includes creating experiences that address the complexity of leadership roles and building personalized interfaces that enable rapid innovation and decision-making.In this position, you will deliver solutions that simplify leadership complexity at Amazon and create engaging, human-centered experiences for senior leaders. You will develop AI-powered tools that transform talent strategy development and design solutions that scale across Amazon's diverse business units.To succeed in this role, you must be an innovative self-starter, a strategic big-picture thinker, and a dedicated collaborator obsessed with elevating not only the work, but elevating those around you. Key job responsibilities* Set UX vision and influence the strategic product roadmap.* Develop working prototypes to learn and fail fast.* Facilitate work sessions with executive leaders.* Own the design of end-to-end product experiences and features.* Lead design through all phases of the product development lifecycle, from discovery to launch.* Champion human-centered design culture.* Drive creative process and collaboration with cross-functional partners to propose new ideas and strategies.* Model behavior that exemplifies Amazon Leadership Principles in their team and raises the design bar for the organization.* Provide coaching and feedback, with an emphasis on growing junior designers into future leaders.* Create and drive adoption of design guidelines, mechanisms, best practices, process, and tools.A day in the lifeAs a Principal UX Designer, you will be working with product and engineering stakeholders closely on day-to-day basis. You will independently own major experiences, and collaborate deeply with other UX designers and research across teams, connecting individual features to a holistic, wide-ranging experience. You will share design work regularly with design team peer review, stakeholder review, and leadership.About the teamOur team harnesses the power of design thinking to deeply understand our customers. We are highly motivated by accessibility and inclusion. We work on unique problems and define experiences that reinforce Amazon's unique culture.BASIC QUALIFICATIONS- 12+ years of design experience- Bachelor's degree in design, human-computer interaction (HCI), or 12 years of equivalent professional experience- Available online portfolio demonstrating relevant work- Experience with design and prototyping tools such as Figma and prototyping in HTML, JavaScript, CSS- Proficiency with current web and accessibility standards- Excellent communication, presentation, interpersonal, and analytical skills including the ability to communicate design concepts clearly and persuasively across different audiences at varying levels of the organization- Experience in collaborative team environments and direct work with senior developers- Fluency in best practices for design, as well as strong knowledge of usability principles and techniquesPREFERRED QUALIFICATIONS- Experience with UX design of complex workflows- Experience with co-design and rapid prototyping- Experience leveraging AI tools in the product design process- Experience designing agentic AI experiences - Experience “vibe coding”- Experience defining and maintaining design patterns and UX standards- Ability to turn around rigorous wireframes and mockups in an iterative, agile environment- A master’s degree in Design, Information Science, Computer Science/HCI, or a design-related discipline such cognitive psychology.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers.



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