Night Auditor/Front Desk

3 days ago

Anaheim, United States Lodging Dynamics Full time

Location:Life as a Night Auditor:Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stayProcess invoices, post checks to vendors and distribute employee checksRespond to guest complaints, requests and emergenciesReconcile all accounts in a timely mannerVerify that all EOD work has been performed by other departmentsSchedule guest wake-up calls and reservations for the following dayRespond to guest inquiries, concerns and complaints as neededAnswer phones and place reservationsWhat we're looking for:Excellent communication and math skills2+ years' experience in customer service or hospitalityAble to learn computer functions and other on-the-job skillsStrong eye for detailsGood problem-solving skillsAbility to multitaskSolid customer service skillsStrong written and verbal communication skillsExceptional customer service skillsWhat to expect in your first few months:First you will learn about the hotel and all of our amenities Then, your leadership will shine as you begin assisting the front desk team. From there, you will show the guests how your team can provide the best guest service. As your work progresses, your role will be a key contributor to the overall guest experienceThe perks working for us:Full suite of benefits including health, dental, vision, 401(k), pet insurance, and other supplemental benefitsPaid time off for full AND part time associatesTravel discounts at hotel partners and franchises around the worldParticipation in our Wellness program On-demand pay opportunities for instant pay between paychecksLeadership development program and growth opportunitiesHow to apply:Join us Submit your application onlineLodging Dynamics Hospitality Group LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Lodging Dynamics Hospitality Group LLC participates in E-Verify, the federal program for electronic verification of employment eligibility.About Lodging Dynamics:Lodging Dynamics Hospitality Group is a national hospitality management company serving the hospitality industry for over 30 years Lodging Dynamics Hospitality Group operates hotels across many states and among several brands, including Marriott and Hilton. Our work centers around our mission, "Make Money and Do Good." This mission focuses on elevating human dignity by providing exceptional services and opportunities to our employees, guests, and investors.Job Posted by ApplicantPro

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