Licensed Optical Sales Lead

2 weeks ago


Charlotte, United States Simon Property Group Full time

Description As a Licensed Optical Sales Lead at QUAY, this role acts as both a supervisor to the Sales Associate team and plays a key role in connecting customers to the Brand throughconsistently leading and modeling QUAY selling and service behaviors, fostering a highly productive, customer-first shop environment, and leading the success of the shop’s optical category in close partnership with the Shop Manager.Licensed Optical Sales Leadsare responsible for consistently achieving individual and shopsales targets through creatingbrand-enhancing customer experiences, demonstrating expert product knowledge, and leading others by example.This is an hourly, non-exempt role. The ideal candidate: Passionate about eyewear, fashion, building brand loyalty through developing lasting customer relationships. Energetic, enthusiastic, and enjoys interacting with people frequently. A collaborative leader that builds effective working relationships with peers. Eager to learn about product, styling, and methods to improve the customer experience and drive sales performance. Proactive, results-driven, and enjoys achieving personal and team goals. Detail-oriented and capable of balancing multiple priorities in a fast paced environment. Growth-minded, adaptable, and thrives in a dynamic, ever-evolving work environment. Remains cool and composed under pressure. Innovative, solution-oriented, and enjoys solving problems. Accountable and consistently acts and behaves with integrity. Has the ability to deliver a personalized customer service experience.  Principal Accountabilities: Supervisory: Lead the achievement of optical goals and key performance indicators through elevating the optical customer journey in close partnership with the Shop Manager. Motivate others and drive total shop performance and productivity through consistently offering positive feedback and reinforcement. 



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