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Principal Managing Partner

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Remote, United States Workday Full time

About the Role The Managing Partner in our Workday Government practice, you are responsible for the overall success of an assigned group of highly valued and strategic deploying and production Federal Government customers. The role orchestrates the development and maintenance of executive relationships, takes accountability for the successful deployment of the Workday solution, positions additional value into a customer portfolio, ensures customers consume the components of their Success Plan, and encourages an effective reference motion. These outcomes are accomplished in collaboration with internal sales, consulting, and product teams.Success is measured on .About YouEstablish and manage relationships with customer executives and stakeholders creating a valued, long-term partnership with mutual accountability and serve as an extension of Workday leadership on assigned accountsMaintain responsibility for Workday deployment and adoption success guiding customers in successful enterprise transformation, planning and implementation of new features and products - most notably with artificial intelligence, and cultivating the environment for additional services to support the customer’s strategyCollaborate with Account Executives and Service Executives to help position and sell or upsell Workday product, deployment, and postproduction services, into your customer base and ensure they’re getting maximum value from the productProvide advice to and participate in prospect sales cycles to help support implementation related activities that will become part of their portfolioDrive customer self-sufficiency by ensuring customers understand what success looks like and how to engage with the Workday services and product organizationsPartner with workmates to position additional value available through in-subscription adoption, additional subscription products, or activation of offerings from our platform ecosystemGuide large, partner-led accounts with significant complexity and deployment scope on behalf of our Federal Government customer baseCreate and deliver MP-related deliverables with Success Plans, e.g. strategic and engagement plansProvide direction and support to Workday and partner project teams especially as it relates to scope, budget, timeline, and critical deployment issues, may act as the point of contact to facilitate and resolve escalated customer and/or project issuesEngage other service resources as necessary to support account planning and feature adoption strategiesLeverage customer relationships as needed for prospect referencesBasic Qualifications: 10+ years’ experience deploying large, sophisticated Cloud SaaS ERP (HCM and/or Fins) solutions at a project and program manager level within the Federal Government and/or State & Local Government market8+ years of developing and maintaining C-level relationships resulting in successful partnerships and strategic alignment2+ years direct experience with a cloud-native HR and/or Finance software (such as Workday, SuccessFactors, NetSuite, or a similar product) as an implementation leader, business function owner, hands-on configuration resource, or workmateOther Qualifications:Experience and active networks within the Federal Government market. Similar exposure to State & Local Government considered a benefitExcellent stakeholder management skills, including the ability to identify key stakeholders, understand their needs, and effectively communicate and engage with them to build strong relationships and achieve organizational objectives, are vital.Ability to empower and lead a matrixed team of individuals at multiple levels within an organizationAbility to manage and prioritize multiple customers’ demands balancing customer satisfaction with revenue and profitability targetsHave a dedication to continuous improvement in the way we serve our customersProven ability to develop and implement effective account strategies focused on building strong client relationships, identifying growth opportunities, and driving customer retention and revenue, is essential.Strong customer insights skills, with the ability to analyze customer data, identify trends, and provide actionable recommendations to improve customer satisfaction and inform business strategies, are highly valued.Exceptional relationship management skills are crucial, with a focus on building and maintaining strong relationships with clients, partners, and colleagues to foster collaboration, loyalty, and a positive work environment."Strong account planning skills, with the ability to analyze customer needs and develop targeted sales and marketing strategies to drive customer retention and revenue growth, are highly valued.Demonstrated credibility, built on honesty, expertise, and consistent communication to foster trust and confidence with stakeholders, is critical for success in this role.Strong customer engagement skills, with a focus on building relationships, driving customer satisfaction, and utilizing effective communication strategies to increase retention and sales growth, are essential.Strong ability to identify and understand customer needs through market research, feedback analysis, and problem-solving to inform product development, marketing strategies, and customer service improvements, is essential.Ability to travel up to 50%Posting End Date: 11/30/25The application deadline for this role is the same as the posting end date stated.Workday Pay Transparency StatementThe annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please .Primary Location: USA.VA.McLean (Tyson's Corner)Primary Location Base Pay Range: $164,500 USD - $246,700 USDAdditional US Location(s) Base Pay Range: $148,900 USD - $264,400 USDAdditional Considerations: The application deadline for this role is the same as the posting end date stated as below: 11/30/2025