Patient Coordinator

4 weeks ago


Raleigh, United States Avance Care Full time
Overview:

Who are we?

Avance Care is in the business of improving the standard of healthcare. By offering specialized, accessible, cost-effective healthcare services, we keep our patients at the center

Why us?

We offer a comprehensive benefits package available on the first of the month following 30 days of employment.
Our company-wide growth means consistent opportunities for advancement.

Core Responsibilities

Meet, greet, and assist patients promptly, efficiently, and in a professional manner
Set up new patients and update current patients’ information in the EMR system
Schedule and reschedule appointments, as well as coordinate walk-in patients
Answer phone calls promptly and relay messages when necessary
Maintain the front desk and reception area in an organized, orderly fashion
Collect co-payments, deductibles, and co-insurances
Process referrals and provide complete and accurate referral information to our patients
Balance cash register and ensure all credit payments are accurate
Explain fees, services, and policies
Other duties as necessary

Qualifications

High school diploma or equivalent, required
1-2 years of Medical Administration experience, preferred
Associates degree, preferred
Medical and/or administration certifications, preferred

What are we looking for?

Excellent verbal and written communication
Ability to maintain confidentiality
Strong computer skills
Strong attention to detail
Team player
Efficient time management and workload prioritization
Strong multitasking skills
Basic understanding of common medical terminology

Avance Care provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to religion, race, creed, color, sex, sexual orientation, gender identification, alienage or citizenship status, national origin, age, marital status, pregnancy, disability, veteran or military status, predisposing genetic characteristics or any other characteristic protected by applicable federal, state or local law.

#LI-DNI

Job Type: Full-time

Expected hours: 40 per week

Schedule:
* 8 hour shift
* Monday to Friday
* No weekends

Work Location: In person

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