Relationship Banker

3 weeks ago

Detroit, United States comerica Full time
Relationship Banker

What we can offer you:
Career Growth - promotional opportunities
Incentive program based on performance
Paid Time Off (PTO), Paid Holidays for Full Time/Part Time Employees
Health, Dental, Vision, 401k match and Life Insurance
Employee Assistance Program
Tuition Assistance Program (Full Time)
Financial Coaching and Benefit Guidance
Floating Cultural Holiday
Family Focused Benefits (Paid Parental Leave, Adoption Assistance, Infertility Services)
Retirement Plan
Employee Stock Purchase Plan
The Relationship Banker is responsible for contributing to the overall success of a Retail Banking Center(s) by committing to banker-readiness to be viewed as a trusted resource for our customers. The responsibilities will include conducting marketing activities to uncover customer needs, provide solutions leading to revenue growth in loans, deposits, and noninterest income, delivering a customer centric experience, maintaining disciplined operational objectives; all while striving for excellence in execution of the mentioned areas.

This position will support Banking Centers within the District. May require working occasional Saturdays.

Position Responsibilities:
Marketing Activities:
Execute the proactive marketing activities for the attraction, retention, and expansion of customers.
Complete assigned daily planning activities.
Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer questions, e.g., how-to use products and services and follows-up on a timely basis.
Act as a digital ambassador to transition customers to digital solutions.
Initiate quality financial wellness conversations to add value to customers relationships.
Support consumer portfolio management efforts to retain, expand and increase the number of portfolio customers in the banking center.
Assist in community awareness events to increase bank outreach and foster new business relationships.
Effective utilization of converge for customer relationship management.
Operational Risk:
Ensure compliance with applicable federal, state, and local laws and regulations, and Comerica's policies and procedures.
Ensure compliance and completion of necessary compliance related training.
Impact the operational and risk activities and related results for the RB role within the Banking Center.
Adhere to all Banking Center Risk Assessment and Compliance Standards.
Control and mitigate losses by following policies and procedures.
Customer Experience Management:
Actively engage in Banker Readiness by developing an in-depth knowledge of consumer and small business products and services.
Lead and oversee banking center activities in the absence of Banking Manager.
Consistently assess needs and add value to customers and prospects.
Educate and fulfill customer requests, routine and complex.
Resolve customer complaints.
Maintain and add value to deepen existing relationships.
Impact the customer experience by following defined customer experience guidelines and other customer experience behaviors and feedback as needed.
Must successfully complete Comerica Platform Training Program.
Provide remarkable customer service through all customer interaction, opening new accounts, problem resolution, telephone answering, safe deposit access, etc.
Perform routine Teller transactions as needed.
Maintain customer confidence and protects bank operations by keeping information confidential.
Partnership:
Consistently impact the efforts that improve Banking Center Collaboration.
Identify opportunities to add value to customers by introducing them to partners.

Position Qualifications:
Associate Degree OR 60 college credits and 1 year of customer service experience OR High School Diploma/GED and 3 years of customer service experience.
1 year of consumer/sales experience
1 year of personal computer, systems data entry or internet search experience

Work Best Category:
Category A - 100% in the office

Hours:
Monday 8:15am-5:15pm; Tuesday-Thursday 8:30am-5:15pm; Friday 8:15am-5:15pm; Occasional Saturdays 8:30am-12:30pm

Salary:
To Be Determined Based on Individual Experience

  • Relationship Banker

    3 weeks ago

    Detroit, United States comerica Full time

    Relationship BankerWhat we can offer you:Career Growth - promotional opportunitiesIncentive program based on performancePaid Time Off (PTO), Paid Holidays for Full Time/Part Time EmployeesHealth, Dental, Vision, 401k match and Life InsuranceEmployee Assistance ProgramTuition Assistance Program (Full Time)Financial Coaching and Benefit GuidanceFloating...

  • Financial Relationship Banker

    1 month ago

    Detroit, United States Huntington National Bank Full time

    Description Summary: Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better. As a...

  • Client Relationship Representative

    2 weeks ago

    Detroit, United States First Merchants Bank Full time

    First Merchants Bank is seeking a Client Relationship Representative (Universal Banker) to join our team! This full time position will focus on providing high quality customer service by accurately and efficiently completing bank transactions and suggesting the products and services that meet the current and future financial needs of bank customers. We...

  • Client Relationship Representative

    2 weeks ago

    Detroit, United States First Merchants Bank Full time

    First Merchants Bank is seeking a Client Relationship Representative (Universal Banker) to join our team! This full time position will focus on providing high quality customer service by accurately and efficiently completing bank transactions and suggesting the products and services that meet the current and future financial needs of bank customers. We...

  • Client Relationship Representative

    2 weeks ago

    Detroit, United States First Merchants Bank Full time

    First Merchants Bank is seeking a Client Relationship Representative (Universal Banker) to join our team! This full time position will focus on providing high quality customer service by accurately and efficiently completing bank transactions and suggesting the products and services that meet the current and future financial needs of bank customers. We...

  • Client Relationship Representative

    3 weeks ago

    Detroit, United States First Merchants Bank Full time

    First Merchants Bank is seeking a Client Relationship Representative (Universal Banker) to join our team! This full time position will focus on providing high quality customer service by accurately and efficiently completing bank transactions and suggesting the products and services that meet the current and future financial needs of bank customers. We...

  • Personal Banker Associate I

    4 weeks ago

    Detroit, United States Fifth Third Full time

    Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Selected candidates are intended to become a Retail Personal Banker I after completing a 4-8 week on-boarding and education program that includes rotations in operations and...

  • Personal Banker

    1 week ago

    Detroit, United States Public Service Credit Union Full time

    Description:While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.Public Service Credit Union is seeking a Relationship Specialist (Personal Banker) for our Detroit Eastside branch.The Relationship Specialist is responsible for successfully building and...

  • Personal Banker

    3 weeks ago

    Detroit, United States Public Service Credit Union Full time

    Description:Public Service Credit Union is seeking a Relationship Specialist (Personal Banker) for our Detroit Eastside branch.The Relationship Specialist is responsible for successfully building and maintaining long-term relationships with members and able to handle inquiries regarding accounts, effectively and efficiently, to ensure maximum member...

  • Relationship Manager

    10 hours ago

    Detroit, United States Fifth Third Bank Full time

    Make banking a Fifth Third betterWe connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.GENERAL FUNCTION: Responsible for profitable business development as well as monitoring the quality of an extensive existing portfolio of companies with annual gross sales of at least $10...

  • Insurance Agent Career Opportunity

    4 weeks ago

    Detroit, Michigan, United States Bankers Life Full time

    Grow Your Career with Bankers LifeBankers Life, a leading Financial Services company, is seeking ambitious individuals to join our team of Insurance Agents and Financial Representatives. If you have a passion for helping others achieve their financial goals, are a natural networker, and enjoy critical thinking, we encourage you to apply.Our award-winning...

  • Financial Services Professional

    2 weeks ago

    Detroit, United States Bankers Life Full time

    Financial Services Professional - Hybrid Experience Location: Detroit, MI, United States Job Category: Financial Representative Posted: 13-Jul-2023 Job Description Bankers Life®, one of the most respected companies in the Financial Services industry, is seeking ambitious individuals to grow our team of Insurance Agents and Financial Representatives. If...

  • Client Relationship Representative

    2 weeks ago

    Detroit, MI, United States First Merchants Bank Full time

    Now hiring in West Barnstable, MA Wellness Nurse LPN/ RN Want to know what makes our employees eager about going to work every day? The people we serve. Being apart of Maplewood requires passion and a desire to help others. Each employee has the ability to touch the hearts of all our seniors and be a part of something bigger than themselves. It’s not...

  • Investment Banking Vice President

    2 weeks ago

    Detroit, United States Oaklands Global Financial Services Recruitment Full time

    A leading Investment Bank is seeking a Vice President to join their growing Industrials Investment Banking team in Detroit. This role is ideal for a seasoned professional with middle-market M&A experience and a passion for the industrials sector, including manufacturing, residential, commercial and facility services / specialty distribution / industrials and...

  • Investment Banking Vice President

    7 days ago

    detroit, United States Oaklands Global Financial Services Recruitment Full time

    A leading Investment Bank is seeking a Vice President to join their growing Industrials Investment Banking team in Detroit. This role is ideal for a seasoned professional with middle-market M&A experience and a passion for the industrials sector, including manufacturing, residential, commercial and facility services / specialty distribution / industrials and...

  • Investment Banking Vice President

    2 weeks ago

    detroit, United States Oaklands Global Financial Services Recruitment Full time

    A leading Investment Bank is seeking a Vice President to join their growing Industrials Investment Banking team in Detroit. This role is ideal for a seasoned professional with middle-market M&A experience and a passion for the industrials sector, including manufacturing, residential, commercial and facility services / specialty distribution / industrials and...

  • Teller 40 hrs Detroit Lakes Branch Position

    4 weeks ago

    Detroit, Michigan, United States Quality Talent Group Full time

    About the Job:We are seeking a Teller to join our Consumer, Small & Business Banking division in our National Branch Network. As a Teller, you will be part of the fabric of the local community, helping provide financial services to residents, employees, and local businesses.Key Responsibilities:Support customer engagement by processing transactions, sharing...

  • Banking Center Manager

    4 weeks ago

    Detroit, Michigan, United States First Merchants Corporation Full time

    Job SummaryFirst Merchants Corporation is seeking a highly skilled Banking Center Manager to lead our team in delivering exceptional customer service and driving business growth. As a key member of our leadership team, you will be responsible for developing and implementing sales plans, coaching and developing your team, and overseeing the operational...

  • Investment Banking Associate

    6 days ago

    Detroit, United States Blacklock Group Full time

    The company is a leading investment banking firm dedicated to delivering innovative financial solutions to their clients in the Industrials sector. Their commitment to excellence and deep industry expertise allows them to provide strategic advice, facilitate M&A transactions, and help clients navigate complex capital structuring challenges. Currently seeking...

  • Investment Banking Associate

    5 days ago

    detroit, United States Blacklock Group Full time

    The company is a leading investment banking firm dedicated to delivering innovative financial solutions to their clients in the Industrials sector. Their commitment to excellence and deep industry expertise allows them to provide strategic advice, facilitate M&A transactions, and help clients navigate complex capital structuring challenges. Currently seeking...