Team Member

7 days ago

Cheyenne, United States Lowe's Full time

Greets driver with courteous customer service, represents "the face of Lowe's"
Verifies truck number; directs security to check door seals and inspect truck
Fills out the inbound bill of lading (BOL) stamp
Validates purchase order (PO) number in current system and accurately enters required data into data management system (DMS)
Locates empty space in facility yard to land trailer
Records product load on trailer and assigns yard lane (trailer parking spot) using DMS and Yard Management Database Sends Live unloads (i.e., with scheduled appointment time) straight to the dock to get unloaded
Directs carrier driver to location; coordinates with yard drivers, informs carrier drivers of safety rules when driving on the yard, and other requirements as needed
Collects and processes bill of lading (and reprints if necessary)
Contacts vendors when driver information needed
Directs security to inspect outbound truck
Prepares and provides driver with required "over-the-road" documents - releases and files BOL when trailer is gone
Provides callers with the following information, as needed: directions to facility, live unload scheduling, alert stores to late or early shipments
Learns to use and understand data from all necessary Lowe's systems (DMS) and other software tools
Coordinates priority moves from coaches for shipping and receiving
Runs loaded outbound trailer report and email core carriers to pickup trailers from yard
Verifies that BOL's over a certain weight threshold (set by facility) have been weighed on scales
Conducts yard audit to verify trailers are in the correct location physically and in the system
Mentors and guides new associates with tasks and responsibilities for this role
Trains security on transportation requirements and truck inspection criteria
Uses good customer service techniques, resolves driver issues; employs conflict resolution techniques as needed; escalates issues to Coach when appropriate
Makes good, solid, empowered decisions related to the following: accept/reject early loads, reject dirty trailers for loading, enforce yard rules and regulations Core Competencies Focus on Customers
Delivers SMART customer service by:
Understanding who your customers are.
Actively seeking out and engaging with customers.
Asking questions to identify and understand customer needs.
Delivering products and solutions that exceed customer expectations.
Demonstrating sincere appreciation to customers. Deliver Results
Completes assignments consistently.
Maintains focus despite obstacles.
Puts in consistent effort to meet goals.
Works steadily on routine priorities. Take Action
Displays a can-do attitude.
Confirms what needs to be done and does it.
Meets deadlines consistently.
Takes action without relying on oversight. Show Courage
Takes on tough assignments when asked.
Remains productive during times of change and uncertainty.
Raises difficult issues to ensure they are addressed.
Shares feedback and expresses disagreements tactfully.
Continue Learning
Seeks opportunities to learn and apply new skills.
Asks for help with personal development efforts.
Remains open to feedback from others.
Shares knowledge and best practices with others. Functional/Technical Competencies Attention to Detail
Accomplishes work with concern for all the areas involved, no matter how small.
Notices inconsistencies/faults in work processes in order to ensure the quality of services and products leaving the facility and to prevent inefficiencies.
Solve Complex Problems
Collects relevant information to understand basic problems and issues.
Learns and uses basic problem-solving tools and methods.
Recognizes symptoms that indicate problems.
Separates relevant facts from less essential or unnecessary data when solving problems. Be Adaptable
Adjusts approach in different or changing situations.
Learns to be flexible in completing job assignments.
Takes cues from others about changes in the situation.
Accepts direction on how to adapt approach to changing situations.
Template Revised 8/1/2019 Page 3 of 4 Safety Orientation
Ability to work safely and maintain awareness of workplace conditions that affect associate and customer safety. This includes the ability to understand and follow company safety policies and procedures, complete work in a safe manner, caring about safety of self, others, and customers, responding appropriately in an emergency, and reporting unsafe conditions.
Communicate Effectively
Keeps others informed.
Listens attentively to others' insights, advice, and instruction.
Responds openly to others.
Speaks with an appropriate amount of detail. Demonstrate Self-Awareness
Seeks feedback from others.
Asks for input about how own actions impact others.
Reacts positively to constructive criticism.
Recognizes own mistakes and the need to operate differently.
Minimum Qualifications:
High school diploma or GED equivalent
Demonstrated track record of good attendance
Basic math and reading comprehension skills Basic computer skills including a working knowledge of Microsoft Office
Strong safety orientation Preferred Qualifications:
Post-secondary education in business, supply chain management, transportation or related field
Experience in a customer service role
Experience using troubleshooting processes to resolve problems
Experience in distribution center operations
Experience using a data management system
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
#Full time

Required

Preferred

Job Industries

  • Warehouse & Production

  • Team Member

    2 months ago

    Cheyenne, United States Border Foods LLC Part time

    Job DescriptionJob DescriptionWho wants FREE tacos?!At Border Foods, our purpose is to Make Lives Better and it is at the foundation of all that we do. We are proud of our family culture that develops people and provides career growth in pristine restaurants where people aspire to work, guests desire to dine… where Live Más comes to life. Your role as a...

  • Team Member

    3 months ago

    Cheyenne, United States Border Foods LLC Full time

    Who wants FREE tacos?!At Border Foods, our purpose is to Make Lives Better and it is at the foundation of all that we do. We are proud of our family culture that develops people and provides career growth in pristine restaurants where people aspire to work, guests desire to dine… where Live Más comes to life. Your role as a Team Member is to feed...

  • Restaurant Team Member

    7 months ago

    Cheyenne, United States Papa Johns Full time

    Team Members Exciting things are happening at Papa John’s…and our career experience just keeps getting “Better”! Papa John’s Team Members are responsible for ensuring that quality products and services are delivered to our customers meeting Papa John’s standards. This may include pizza making, order taking, and cashier responsibilities. Papa...

  • Bakery Team Member

    4 days ago

    Cheyenne, Wyoming, United States Sam's Club Full time

    Unlock a rewarding career at Sam's Club as a Bakery Team Member in Cheyenne, Wyoming. We are seeking a skilled individual to join our bakery team and contribute to the success of our members. About the RoleThis is a unique opportunity to work in a fast-paced environment where you will be responsible for preparing fresh baked items daily for our members....

  • Restaurant Team Member

    3 months ago

    Cheyenne, United States Qdoba Full time

    QDOBA - 1958 Dell Range Blvd Unit F [Restaurant Associate / Crew Member] As a Team Member at QDOBA, you'll: Enthusiastically greet all guests when they enter the restaurant; Have fun and maintain a positive attitude at all times; Strive to exceed guest expectations; Follow recipe and preparation guidelines; Be a willing team player and maintain a...

  • Fitness Center Team Member

    7 days ago

    Cheyenne, Wyoming, United States Planet Fitness Full time

    Job Title: Fitness Center Team MemberWe are seeking a highly motivated and customer-focused individual to join our team as a Fitness Center Team Member. This role will be responsible for providing exceptional service to members and guests, ensuring an outstanding experience at our Planet Fitness locations.Responsibilities:Greet members and guests, providing...

  • Team Member and Service Expert

    7 days ago

    Cheyenne, Wyoming, United States Papa John's - JLM Full time

    Job OverviewPapa John's - JLM is seeking a motivated Team Member to join our team. As a Team Member, you will play a vital role in delivering quality products and services to our customers.

  • Dining Service Team Member

    6 days ago

    Cheyenne, Wyoming, United States Perkins & Marie Callender's, LLC Full time

    Job Summary: We are seeking a highly motivated and detail-oriented Dining Service Team Member to join our team at Perkins Restaurants. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service, ensuring efficient table management, and maintaining a clean and welcoming dining...

  • Dining Room Team Member

    1 week ago

    Cheyenne, Wyoming, United States Red Lobster Full time

    Job Title: Busser/RunnerAbout the Role:As a member of our dining room team, you will be responsible for ensuring that every guest has an exceptional dining experience at Red Lobster. Your primary duties will include:Welcoming every guest with a smile and ensuring they feel valued and cared for;Setting up the dining area for the shift, including arranging...

  • Package Handler Team Member

    7 days ago

    Cheyenne, Wyoming, United States United Parcel Service Full time

    Unlock Your Potential as a UPS Warehouse WorkerWe are seeking highly motivated and energetic individuals to join our team as Package Handlers. As a key member of our warehouse operations, you will play a vital role in ensuring the smooth delivery of packages to our customers.About the RoleThis is a fast-paced and dynamic position that requires strong...

  • Restaurant Team Member

    6 months ago

    Cheyenne, United States Papa Johns Full time

    Papa John’s is known for Better Ingredients - Better Pizza, but it all starts with Better People! We have a few opportunities for highly-motivated individuals who possess natural leadership traits, to join our winning team, as a Restaurant Assistant Manager! The ideal candidate knows the restaurant business and how to exceed customer expectations. They...

  • Store Team Member

    7 days ago

    Cheyenne, Wyoming, United States Walmart Full time

    We're seeking highly motivated and enthusiastic individuals to join our team as Retail Associates at Walmart. As a Retail Associate, you'll play a critical role in delivering exceptional customer experiences and driving sales growth.Your key responsibilities will include:Providing outstanding customer service and supportMaintaining a clean and organized...

  • Store Team Member

    4 days ago

    Cheyenne, Wyoming, United States Walmart Full time

    Job Description OverviewThe primary function of this role is to provide excellent customer service while fulfilling online customer orders. This includes reviewing orders, selecting merchandise from the sales floor, and ensuring timely and accurate delivery.Responsibilities also include maintaining a positive attitude, greeting customers, and dispensing...

  • Team Member

    6 days ago

    Cheyenne, United States Lowe's Full time

    Greets driver with courteous customer service, represents "the face of Lowe's" Verifies truck number; directs security to check door seals and inspect truck Fills out the inbound bill of lading (BOL) stamp Validates purchase order (PO) number in current system and accurately enters required data into data management system (DMS) Locates empty space in...

  • Team Member

    9 hours ago

    Cheyenne, United States Lowe's Full time

    Expand your career possibilities.Thank you for dedicating your time and talent to Lowe's. We want to give you more opportunities to learn and grow, so if you find a position you're interested in below, we encourage you to apply!Find Your Home to More Possibilities. Greets driver with courteous customer service, represents "the face of Lowe's" Verifies...

  • Education and Guidance Specialist

    1 week ago

    Cheyenne, Wyoming, United States Albany County Firefighters Full time

    About UsAlbany County School District #1 is a leader in education, dedicated to providing students with the best possible learning environment. As a member of our team, you will be part of a collaborative community that values innovation, inclusivity, and academic excellence.

  • Athletic Event Support Staff Team Member

    1 week ago

    Cheyenne, Wyoming, United States Laramie County Community College Full time

    Overview of the RoleLaramie County Community College seeks highly motivated and detail-oriented individuals to support our athletic events. As a member of our team, you will have the opportunity to contribute to the success of our Golden Eagle Athletic teams.This role is perfect for those who are passionate about sports and enjoy working in a fast-paced...

  • Food Service Team Member

    7 days ago

    Cheyenne, Wyoming, United States Department of Veterans Affairs Full time

    Job OverviewThe Department of Veterans Affairs is seeking a skilled Food Service Worker to join our team at the Cheyenne VA Healthcare System. This role involves performing a wide variety of duties in the Nutrition and Food Services department, working under the supervision of the Cook Supervisor.

  • Sales Floor Team Member

    5 days ago

    Cheyenne, Wyoming, United States Walmart Full time

    **About the Role:**As a Sales Associate at Walmart, you will play a critical role in delivering exceptional customer service and ensuring seamless order fulfillment. Key qualifications include:Able to walk up to 5 miles per dayDetailed-oriented with excellent communication skillsAbility to work in a team environmentFlexibility to adapt to changing...

  • Customer Service Team Member

    4 days ago

    Cheyenne, Wyoming, United States Domino's Pizza LLC Full time

    Job DescriptionWe are seeking a highly skilled Customer Service Rep to join our Domino's team. This role involves greeting customers, taking orders with technology, and creating a great customer experience by cleaning and preparing the store.Greet customers and provide a positive experienceTake customer orders using technology and the Point of Sales...