Systems Administrator

3 days ago

North Tonawanda, United States Thruway Fasteners Inc Full time
Job DescriptionJob Description

ABOUT THRUWAY FASTENERS, INC.

Thruway is a growing global distributor of standard and special fasteners and precision-engineered components. We empower hundreds of OEMs daily in 40 states and 26 countries to increase efficiency, drive growth, and rapidly respond to unique business challenges and opportunities. To learn more about our company, please visit www.ThruwayInc.com.

POSITION SUMMARY

The Systems Administrator will join a high-performing, multi-disciplined IT team and serve as a systems subject matter expert responsible for the continuity of the corporate systems, including the cloud and on premise infrastructure and all associated cabling and connections. You will work with outside vendors and providers to guarantee connectivity between corporate locations. You will also maintain, upgrade, and deploy server, network, and endpoint devices. Other tasks include monitoring and optimizing system performance, continuously elevating identity management, perimeter and endpoint security, proactively identifying and implementing preventive measures, and responding to helpdesk tickets.

As a Systems Administrator, you will support a culture of exceeding internal and external customer expectations through teamwork, communication, and collaborative decision-making.

POSITION RESPONSIBILITIES

  • Systems Administration
    • Provision Users and manage access
    • Configure and deploy PCs and other devices meeting security and connectivity standards
    • Perform Windows updates on Servers
    • Manage Microsoft Hyper-V servers and Virtual Machines as needed
    • Maintain and support endpoint devices (desktop, server, printer, scanner, mobile, etc.)
    • Manage and audit hardware and software inventory
    • Support Business application software
    • Manage barcode printing software, upgrades, and new printer configurations
    • Administer Antivirus software, including email spam and virus filters
    • Manage backup software to ensure all servers and cloud data is backed up and backups are periodically tested.
    • Perform various configuration and troubleshooting tasks in the phone system, such as assigning extension numbers, DID numbers, extension changes, and voicemail-related issues
    • Manage UPS (uninterruptible power supply) functionality and battery replacement
    • Troubleshoot and resolve client and server issues
    • Create and maintain accurate documentation, including technical designs, architecture, procedures, and work instructions
  • Network Administration
    • Monitor and maintain the network infrastructure and performance directly and with 3rd party assistance as needed
    • Firewall and VPN configuration and monitoring
    • VLAN/SDWAN Network design – subnet design
    • Wi-Fi Access Point management
  • Systems Monitoring
    • Identify and mitigate infrastructure-related problems proactively
    • Failover monitoring
    • Server and Data Storage monitoring
    • Access Control & Intrusion monitoring
  • End User Support
    • Provide end user support using Thruway help desk ticketing system
    • Work with end users to implement solutions and resolve issues involving hardware, software, and network technologies
    • Follow best practices for projects and network design
    • Interact with external vendors and customer partnerships

REQUIRED SKILLS: This Individual must possess a positive attitude and excellent communication skills to effectively interact with Thruway employees, customers, and vendors.

  • Demonstrate integrity and ethical standards
  • Demonstrate sound judgment and efficient decision-making
  • Demonstrate commitment to teamwork
  • Eager to solve complex analytical problems
  • Self-motivated, organized, and adapts quickly to changing priorities and technology landscapes
  • Accuracy and attention to detail in context of the bigger picture
  • Strong written, listening, verbal, and interpersonal communication skills
  • Manages time effectively

MINIMUM QUALIFICATIONS

  • At least 3 years of information technology work experience in IT systems administration or network administration
  • Experience with on premise Microsoft Windows Server and virtual machine administration, Active Directory and security standards, configuring and deploying workstations, providing technical software support, installing and maintaining hardware, networking equipment (firewalls, switches, access points, WAN, and VPN), and telecommunications hardware and software

PREFERRED QUALIFICATIONS

  • Bachelor of Science in Information Technology, similar degree, or equivalent work experience
  • Certification in one or more of the following: information security, networking, systems administration, or CompTIA Network+
  • Experience with Azure Cloud Infrastructure, including virtual machine administration, networking, Entra Identity Management and security standards, and M365 tools

WORK ENVIRONMENT

  • Work independently and in teams, under demanding and rewarding conditions with concurrent and sometimes competing priorities. Must be able to work with employees at all levels of the company
  • Work on projects as either a project lead or project assistant. Simultaneously lead projects while supporting others
  • Available to occasionally work after hours and weekends (off production hours) and as necessary to complete tasks that require exclusive access or system downtime
  • Be comfortable sitting 80% of the time, standing and moving 20% of the time and occasionally lifting and moving up to 50 pounds
  • On-site/In-Person

TRAVEL

The majority of the time will be spent in the office and traveling between Branch offices. Travel between a branch and customer location is required occasionally by car and occasionally by plane for longer overnight trips.

Thruway Fasteners offers a comprehensive benefit program for eligible employees including; medical, dental, vision, life insurance, disability plans, accident protection, critical illness, legal shield/ID shield plans, Paid Time Off, Paid Holidays, and 401k retirement plan with employer match.



Thruway Fasteners, Inc. is an Equal Opportunity Employer committed to engaging a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. The chosen candidate must successfully pass pre-employment background check and drug screen.



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