Clinical Support Specialist

2 weeks ago

Saint Johnsbury, United States MediTelecare Full time
Job DescriptionJob Description

POSITION SUMMARY:

The Clinical Support Specialist ("CSS") role is designed to provide both onsite/in-person clinical facilitation and remote administrative duties. In person, a CSS works with a clinician to facilitate care visits for patients. Remotely, a CSS works on administrative duties that include, but are not limited to, chart preparation and Behavioral Health Integration.

ESSENTIAL FUNCTIONS:

Onsite Clinical Facilitation

  • Assisting patients by offering education related to their behavioral health visits, whether the treating clinician is conducting the visit in person or via telehealth
  • Providing technical support and assistance for telehealth visits to include room and equipment preparation
  • Supporting clinicians by accessing vitals and other relevant data from the facility's EMR
  • Procurement of patient referral documents as needed
  • Acting as a liaison between the clinicians and the facility staff
  • Interacting with staff and/or family members as necessary
  • Maintaining responsibility for proper handling and cleaning of MediTelecare equipment

Behavioral Health Integration ("BHI")

  • Completing assigned number of BHI cases within the required timeline by gathering necessary information from patient medical records and entering it into the company's BHI system/software.

Clinician Support

  • Providing assistance to assigned clinicians by accessing the facility's EMR and recording relevant data into our EHR system in preparation for the clinical visit
  • Working closely with the clinician to assure that patient visits run smoothly and efficiently

GENERAL REQUIREMENTS:

All Clinical Support Specialists are expected to perform all of the core functions as described above as assigned. Each individual role may change from time to time depending on scheduling, the needs of our facility partners, clinician needs, and changes in the healthcare industry.

EDUCATION, EXPERIENCE AND LICENSING:

  • Minimum High School Diploma required
  • 1+ year in a healthcare setting preferred, but not required
  • Medical Assistant or CNA certification a plus

KNOWLEDGE, SKILLS AND ABILITIES:

  • Basic working knowledge of medical terminology
  • Experience in the use of online healthcare tools
  • Proficiency in Microsoft Office Suite – Outlook, Word, Excel
  • Ability to maintain full confidentiality and compliance with sensitive medical information, including but not limited to HIPAA protected information and PHI.
  • Commitment to providing platinum-level customer service and communication
  • Ability to embrace a company culture of caring and kindness

PHYSICAL AND ENVIRONMENTAL REQUIREMENTS:

  • A dedicated home office space with a closing door that is free from distractions and meets HIPAA and PHI standards
  • A reliable home internet connection
  • A valid driver's license and reliable mode of transportation
  • The ability to travel up to 1 hour in any direction from home office to cover clinics when needed
  • Ability to stand, walk, see, speak, hear – both in person and remotely; use hands, fingers to type or use manual equipment, reach with hands and arms. Regularly required to stoop, bend, crouch. Specific vision requirements include close-up corrected vision
  • Must be able to lift, push, pull up to 30 lbs. without restrictions
  • Ability to remain sedentary for long periods of time while working on administrative tasks
  • May be exposed to bodily fluids, viruses or other infectious diseases within a healthcare facility
  • Potential exposure to cleaning chemicals used within a healthcare facility

DISCLAIMER:

This description is not a complete listing of every responsibility, task, and requirement for a Clinical Support Specialist. MediTelecare reserves the right to add, delete, or re-assign portions of this description at any time based on business and patient needs.

  • Hospital Accounts Payable Specialist

    3 weeks ago

    Saint Johnsbury, United States Clinical Management Consultants Full time

    Job DescriptionAn established healthcare organization based in northern New Hampshire is now looking for an experienced Hospital Accounts Payable Specialist to join their award-winning healthcare team. This regional leading community based clinic offers a variety of internal medicine services in a friendly convenient setting. This location specializes in a...

  • Hospital Accounts Payable Specialist

    1 week ago

    Saint Johnsbury, United States Clinical Management Consultants Full time

    An established healthcare organization based in northern New Hampshire is now looking for an experienced Hospital Accounts Payable Specialist to join their award-winning healthcare team. This regional leading community based clinic offers a variety of internal medicine services in a friendly convenient setting. This location specializes in a number of...

  • Clinical Support Specialist

    4 weeks ago

    Saint Paul, Minnesota, United States NavitsPartners Full time

    Job Title: Clinical Support SpecialistLocation: Edina, MN 55435Shift: Day 5x8-Hour (08:00 - 16:30 & 08:15 - 16:45)Job Duration: 13 weeksOrientation: 8 hours (non-billable)We are seeking a skilled Clinical Support Specialist to provide high-quality patient care in our outpatient clinic. This position requires a minimum of one year of experience and involves...

  • Clinical Support Specialist

    1 week ago

    Saint Paul, Minnesota, United States The Emily Program Full time

    Position OverviewThe Clinical Support Specialist supports the Adolescent residential milieu by facilitating therapeutic activity groups, assisting clients in acquiring skills to manage their eating disorder, maintaining a recovery-oriented environment, and providing general support and assistance.ScheduleFull Time 0.8 FTE (32 hours per week) Overnights with...

  • Clinical Healthcare Support Specialist

    4 weeks ago

    Port Saint Lucie, Florida, United States Charter Schools USA Full time

    Clinical Healthcare Support SpecialistCompany OverviewCharter Schools USA is a leading provider of education services to public charter schools. Our organization is committed to providing high-quality education to students in a supportive and inclusive environment.SalaryThe estimated salary for this position is $45,000 - $55,000 per year, depending on...

  • Medical Assistant

    4 weeks ago

    Saint James, Maryland, United States SB Clinical Practice Management Full time

    Job Summary:The Medical Assistant - Clinical Support Professional will provide clinical and administrative support to physicians and other clinical staff in a fast-paced healthcare environment. This role requires a high level of organization, attention to detail, and effective communication skills to ensure seamless patient flow and efficient clinical...

  • Physical Therapist

    1 month ago

    Saint Joseph, Missouri, United States HealthCare Support Full time

    Physical Therapist Job DescriptionHealthCare Support is seeking a Physical Therapist for a 1-week contract in Saint Joseph, Missouri. This opportunity offers a range of benefits, including immediate enrollment in health insurance, dental insurance, and life insurance. Additionally, you will have access to an employee assistance program, open investment...

  • Medical Assistant

    4 weeks ago

    Saint-Bauzille-de-Putois, Occitanie, United States Healthcare Support Full time

    Healthcare Support is seeking a Medical Assistant to support our clinic operations in Sarasota, Florida.Key Responsibilities:Provide front and back desk support in a clinic settingAssist with phlebotomy and injection proceduresCollaborate with healthcare professionals to ensure seamless patient careAbout the Role:This is a local contract position with a...

  • MRI Technologist

    3 weeks ago

    Saint Johnsbury, United States Clinical Management Consultants Full time

    A leading critical access hospital located in northern Vermont is now seeking an experienced MRI Technologist to join their award-winning healthcare team. This critical access location offers a wide range of services to the surrounding communities, including emergency care, surgical services, maternity care, diagnostic imaging, laboratory services,...

  • MRI Technologist

    3 weeks ago

    Saint Johnsbury, United States Clinical Management Consultants Full time

    A leading critical access hospital located in northern Vermont is now seeking an experienced MRI Technologist to join their award-winning healthcare team. This critical access location offers a wide range of services to the surrounding communities, including emergency care, surgical services, maternity care, diagnostic imaging, laboratory services,...

  • Speech Language Pathologist

    4 weeks ago

    Saint Joseph, Missouri, United States HealthCare Support Full time

    Speech Language Pathologist Job DescriptionHealthCare Support is seeking a Speech Language Pathologist for a 1-week contract in Saint Joseph, Missouri. This opportunity offers a chance to work with a reputable healthcare provider and gain valuable experience in the field.Benefits of Working with HealthCare Support:Immediate enrollment in health...

  • Clinical Specialist

    4 weeks ago

    Saint Paul, Minnesota, United States Shockwave Medical Full time

    Job SummaryShockwave Medical is seeking a highly skilled Field Clinical Specialist to provide case support to physicians within specific territories. This role will involve working with the Shockwave Medical Intravascular Lithotripsy (IVL) technology, providing training, case support, and ensuring timely data collection for clinical programs.Key...

  • Hearing Instrument Specialist

    4 weeks ago

    Saint Johnsbury, United States Northeastern Vermont Regional Hospital Full time

    Northeastern Vermont Regional Hospital (NVRH) has an excellent opportunity for a part-time Hearing Instrument Specialist (HIS) in our busy ENT & Audiology practice. The mixed specialty practice includes Ears, Nose & Throat, Audiology, Allergy, Speech-Language Pathology and Palliative Care. The HIS will collaborate with two Otolaryngologists, a PA, an NP, an...

  • Hearing Instrument Specialist

    3 weeks ago

    Saint Johnsbury, United States Northeastern Vermont Regional Hospital Full time

    Northeastern Vermont Regional Hospital (NVRH) has an excellent opportunity for a part-time Hearing Instrument Specialist (HIS) in our busy ENT & Audiology practice. The mixed specialty practice includes Ears, Nose & Throat, Audiology, Allergy, Speech-Language Pathology and Palliative Care. The HIS will collaborate with two Otolaryngologists, a PA, an NP, an...

  • Nurse Care Specialist

    4 weeks ago

    Saint Johnsbury, Vermont, United States Wellpath Full time

    Make a Difference in the Lives of OthersWe are seeking a dedicated and compassionate Registered Nurse to join our team at Wellpath. As a Nurse Care Specialist, you will have the opportunity to provide high-quality patient care and make a meaningful impact in the lives of our patients.Key Responsibilities:Assess and plan individual treatment programs in...

  • Hearing Instrument Specialist

    4 weeks ago

    Saint Johnsbury, United States Northeastern Vermont Regional Hospital Full time

    *Northeastern Vermont Regional Hospital (NVRH)* has an excellent opportunity for a *part-time Hearing Instrument Specialist (HIS)* in our busy ENT & Audiology practice. The mixed specialty practice includes Ears, Nose & Throat, Audiology, Allergy, Speech-Language Pathology and Palliative Care. The HIS will collaborate with two Otolaryngologists, a PA, an NP,...

  • Audiology Specialist

    1 month ago

    Saint Johnsbury, Vermont, United States NVRH Full time

    At NVRH, we're seeking a dedicated Audiologist to join our team in the beautiful Northeast Kingdom of Vermont. As a key member of our ENT & Audiology practice, you'll work closely with a team of committed professionals to provide exceptional patient-centered care. Your expertise will be essential in performing diagnostic testing for all ages, collaborating...

  • Hearing Instrument Specialist

    4 weeks ago

    Saint Johnsbury, United States Northeastern Vermont Regional Hospital Full time $29 - $43

    *Northeastern Vermont Regional Hospital (NVRH)* has an excellent opportunity for a *part-time Hearing Instrument Specialist (HIS)* in our busy ENT & Audiology practice. The mixed specialty practice includes Ears, Nose & Throat, Audiology, Allergy, Speech-Language Pathology and Palliative Care. The HIS will collaborate with two Otolaryngologists, a PA, an NP,...

  • Hearing Instrument Specialist

    4 weeks ago

    Saint Johnsbury, United States Northeastern Vermont Regional Hospital Full time

    *Northeastern Vermont Regional Hospital (NVRH)* has an excellent opportunity for a *part-time Hearing Instrument Specialist (HIS)* in our busy ENT & Audiology practice. The mixed specialty practice includes Ears, Nose & Throat, Audiology, Allergy, Speech-Language Pathology and Palliative Care. The HIS will collaborate with two Otolaryngologists, a PA, an NP,...

  • Clinical Support Specialist

    4 weeks ago

    Saint Paul, Minnesota, United States NavitsPartners Full time

    Job Summary:We are seeking a skilled Medical Assistant to provide high-quality patient care in our dynamic outpatient clinic environment. This role requires a minimum of one year of experience and involves assisting healthcare providers with patient examinations and procedures.Key Responsibilities:Assist healthcare providers with patient examinations and...