Collections Associate/Temporary Position

3 weeks ago

Owings Mills, United States Augmentation Full time
Job DescriptionJob Description

Job description

Overview
Collections Associate

POSITION OVERVIEW

Reporting to our Assistant Controller the Collections Associate will be a liaison between Hamilton’s companies and their customers. The Collections Associate will perform collections calls daily and will resolve open A/R issues related to collections. In a backup capacity, may assist with credit application packages and incoming cash posting. This is a three-to-six-month contract position.

Primary responsibilities include:

·Contacts customers by telephone to resolve open A/R issues related to collections. Updates accounting software and accounting reports regarding the status of their collection’s efforts.

Provides internal status reporting of delinquent A/R balances to managers and customer service associates of all entities, to include regular meetings.

In a backup capacity, responds to Customer Service requests about releasing orders on credit hold throughout the day.

In a backup capacity, prepares credit reference screening packets for use in issuing credit limits to our customers including running credit reports and calling credit references supplied by the customer.

Performs other duties as assigned.

JOB QUALIFICATIONS AND REQUIREMENTS

Minimum Background and Skills Required:

· H.S. Diploma or equivalent

· 3 years’ related accounting or finance experience.

· Experience doing outbound collections calls or customer service calls

· Excellent administrative and computer skills, proficiency with MS Office products

· Strong organization, time management and communication skills

· Possesses a willingness to work on a team, collaborates well with others

Additional Background and Skills Preferred:

· Prior experience in a lean manufacturing environment

· Experience working with ERP systems

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS

· Mostly sedentary work

· Visually reviews collections records up to 100% of the time

· Uses repetitive hand and wrist motion to process vendor payments and update collections records on the computer up to 90% of the time

· Speaks with customers up to 95% of the time

· Listens to internal and external customers’ requests up to 75% of the time

· Rare but occasional overtime is required

Job Types: Full-time, Temporary

Pay: $26.00 per hour

Company DescriptionSince our inception in 1967, Augmentation, Inc. has garnered a large and diversified base of clientele whose need for qualified personnel encompasses a wide field of temporary and permanent technical expertise. This being the case, assignment at an Augmentation, Inc. client places you at some of the top corporations in the nation, from industry leaders to potentially lucrative start-ups in Telecommunications, Information Technology, Manufacturing and Engineering.Company DescriptionSince our inception in 1967, Augmentation, Inc. has garnered a large and diversified base of clientele whose need for qualified personnel encompasses a wide field of temporary and permanent technical expertise. This being the case, assignment at an Augmentation, Inc. client places you at some of the top corporations in the nation, from industry leaders to potentially lucrative start-ups in Telecommunications, Information Technology, Manufacturing and Engineering.

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