System Security Specialist

KLC Consulting, Inc.

Requirement for:      System Security Specialist - Tallahassee FL

Contact:                     Maggie Manning: 850-270-9732, MManning@klcinc.us

Client:                         Florida Department of Law Enforcement (FDLE), 2331 Phillips Road, Tallahassee FL 32308

Due Date:                   November 11, 2024 by 2pm EST

Term:                         Through to June 30, 2025. There shall be no automatic renewals of this contract. The base term will be one (1) year with a one (1) year renewal option. Renewal contracts may not include any compensation for costs associated with the renewal. Renewals shall be contingent upon FDLE Manager approval and will be subject to the availability of funds.

System Title:              FDLE Information Systems

The selected candidate will work on-site at the Department of Law Enforcement in Tallahassee.

Background: The Florida Department of Law Enforcement (FDLE), Production System Services bureau is made up of four distinct and separate sections and responsible for the technical infrastructure supporting all FDLE server systems, storage, data center facilities, and database administration.

Open Systems Administration (Linux): Responsible for Linux based systems management and administration including configuration management, business continuity/recovery, performance tuning and maintenance of mid-range server-class computers and Storage Area Networks.

Windows Administration: Responsible for Windows based systems management and administration including configuration management, business continuity/recovery, mid-range

and server-class computers, and supporting FDLE's Microsoft Office 365 environments.

Database Administration: Responsible for the configuration of relational database management systems (Oracle, MySQL, and Microsoft SQL); implementation, monitoring, and

performance tuning of FDLE's mission-critical databases; administering database backup

procedures; and the recovery of databases.

Data Center Operations: Responsible for Data Center operations including media management, facilities management and production control.

Services and Deliverables

FDLE requires the services of one System Security Specialist for Production System Services initiatives and other FDLE Information Systems. The System Specialist will work  under the direction of the FDLE’s Data Processing Manager(s) to achieve the goals and objectives of the projects stated below.

The person in this function will be responsible for technical research of technologies and methods for meeting the functional and nonfunctional requirements.

·         Designs and implements cloud solutions on Microsoft Azure or Microsoft 365 that meet Judiciary requirements and adhere to both industry best practices and cybersecurity requirements.

·         Administers and troubleshoots Microsoft Entra (formerly Azure Active Directory).

·         Creates a comprehensive security plan to implement leveraging services such as

·         Windows Defender, Data Loss Prevention, and Advanced Threat Protection.

·         Modernizes on-premises applications, leveraging Azure services.

·         Integrates third-party applications in conjunction with vendor support.

·         Provides Tier-3 support assisting IT staff around the nation with in-depth technical support and troubleshooting advanced problems.

·         Communicates technical issues, to both a nontechnical and technical audience, with excellent customer service skills.

·         Develops and maintains project documentation such as: infrastructure diagrams, installation documentation, upgrade assessments, and knowledge-based articles.

·         Leads Azure related projects independently or through collaboration with team members.

·         Supports Microsoft 365 products such as Office 365 Apps and Services, OneDrive, and Microsoft Teams.

·         Monitors Microsoft 365 and Azure services and prepares reports on usage and system health.

·         Serves as a Microsoft Windows escalation resource and mentors team members.

·         Demonstrates attention to detail and maintains effective working relationships with those contacted during course of work.

System Security Specialist responsibilities include but may not be limited to the following:

·         Act as the primary technical expert in the Microsoft 365 domain.

·         Develop, configure, and maintain the organization's Microsoft 365 environment.

·         Translate business requirements into architectural designs and effectively communicate them to C-level executives.

·         Lead end-to-end implementations of Microsoft 365 workloads, ensuring seamless

·         integration.

·         Offer guidance to the IT management team on current and emerging Microsoft 365 technologies.

·         Generate comprehensive documentation for both current and future cloud solutions, detailing both high-level overviews and specific technical configurations.

·         Assess Microsoft 365 platform governance needs and evaluate security configuration options.

·         Provide expertise and lead significant service migrations to Microsoft 365.

·         Collaborate closely with Infosec teams to ensure that designs adhere to information security best practices and organizational requirements.

·         Regularly conduct assessments of Microsoft 365 and cloud environments to identify and address critical deficiencies.

·         Produce technical documentation for cloud solutions and projects, covering processes, procedures, troubleshooting steps, training materials, and change management protocols at an expert level.

·         Mentor and coach other members of the IT team to enhance their skills and knowledge.

·         Take ownership of solutions and provide subject matter expertise throughout the organization's software development life cycle (SDLC) process.

Contract Exhibit E - Resume Self-Certification Form- Must complete and return a signed Resume Self-Certification Form

Matrix of mandatory skills from section below, highlighting experience is required.

Preferred Knowledge, Skills, and Abilities

Education

Degree / Date of Graduation

University / School

Bachelor’s degree in Computer Science, Information Systems, Business Administration, or other related field or equivalent work experience;

Mandatory Skills and Experience

Years of Experience

Year Skill Last Used

Skill Level (See Below)

3 + years of experience in Azure and O365 services, including Exchange Online, Azure Security and Compliance, Power Platform, Identity, and Microsoft Teams.

Advanced background in managing Azure Directory Sync in a hybrid environment.

Experience working with Microsoft Windows Server OS (2016, 2019, 2022).

Knowledge of Azure and O365 application and infrastructure architecture.

Practical and in-depth understanding of networking principles.

Ability to design, implement, and support Microsoft 365 Government (GCC) environments.

Experience using PowerShell to manage, configure, and troubleshoot Windows servers and Microsoft 365 environments.

Skilled in leading projects and providing architectural input for system designs.