Support Analyst

2 weeks ago


Nashville, United States Concept Technology Inc. Full time
Job DescriptionJob Description

We are a tight-knit group of IT professionals working in an open office environment that offers employees the opportunity to learn and grow. We are expanding and looking for humble, teachable talent that love to serve others. Our ideal candidate is a tech-savvy Support Specialist that has to know the “whys” and not just the “this is how” approach. If you have a sense of humor, love helping others, and have a natural aptitude to quickly understand technologies, you could be the perfect fit

WHAT YOU WILL DO:

  • Provide remote and onsite technical support and equipment installations for our clients
  • Achieve continuous systems and technology skillset advancements through formal and self-initiated methods aligned with business requirements
  • Publish documentation for client specific setups and procedures
  • Investigate and remediate monitoring platform alerts
  • Work one of three shifts at our Nashville office: 7:00am-4:00pm, 8:00am-5:00pm, 9:00am-6:00pm
  • On-call rotation five to six times a year; on-call support is weekdays from 6:00pm-11:00pm and weekends from 7:00am-6:00pm

WHAT YOU WILL ENJOY:

  • 100% Company-paid medical, dental, vision, and basic life insurance
  • Retirement plan with employer matching
  • Great work culture & the best coworkers
  • Paid time off (first year starts at 3 weeks)
  • Company laptop and smartphone
  • Free lunch and snacks daily
  • Catered celebrations for birthdays and anniversaries
  • Good Citizen coffee
  • Onsite fitness facility with showers

WHAT WE NEED YOU TO BRING:

  • At least 1 year of IT experience
  • Help desk or call center experience preferred
  • Experience with Microsoft 365
  • Remote Desktop support
  • Active Directory and Exchange
  • Patch management
  • Advanced printer/peripheral device troubleshooting
  • TCP/IP, DNS and DHCP
  • Remote support for handheld smartphones and tablets (Android & iOS)
  • Professional appearance & demeanor
  • Reliable transportation

We are in pursuit of passionate and driven people with a mind for solving problems and who keep the customer first. Our team members are leaders and communicators; people who take their work seriously but don’t take themselves too seriously. We value relationships and getting stuff done the right way. If this sounds like you, we hope to hear from you soon.

#zr



  • Nashville, United States i3 Verticals Full time

    JOB TITLE: Utilities Senior Support Analyst DEPARTMENT: Enterprise Support REPORTS TO: Support Manager - Utilities JOB LOCATION: Remote (US Based) TRAVEL: Up to 25% ESSENTIAL DUTIES & RESPONSIBILITIES:Need to work with Offshore team Need to train Offshore team regarding product functionality Need to have working experience in utility industry and preferably...

  • Business Analyst

    1 week ago


    Nashville, United States Apollo ITS Full time

    Title: Business Analyst Location: Salem, OR (Hybrid) Duration: 12+ Months Type: Contract Job Description: Individuals in this position have demonstrated experience in the standard concepts, practices, and deliverables related to Business Analysis in support of software development projects. Understands how to gather and document requirements. Has a...


  • Nashville, United States CereCore Full time

    Classification: Contract Contract Length: 12 months Job ID: 16544879 CereCore® provides EHR implementations, IT and application support, IT managed services, technical staffing, strategic IT consulting, and advisory services to hospitals and health systems nationwide. Our heritage is in the hallways of some of America's top-performing hospitals. We have...


  • Nashville, Tennessee, United States Apollo ITS Full time

    Explore a rewarding opportunity at Apollo ITS as an IT Solutions Analyst.About the RoleWe are seeking a highly skilled and experienced Business Analyst to join our team in Salem, OR. As an IT Solutions Analyst, you will play a pivotal role in analyzing, designing, and implementing technology solutions to meet the business needs of our organization.Key...

  • PAM Product Analyst

    3 weeks ago


    Nashville, United States CereCore Full time

    CereCore is a healthcare solutions provider that specializes in offering IT services, workforce management, and operational support to healthcare organizations. They focus on improving the efficiency and effectiveness of healthcare systems through various solutions, including electronic health record (EHR) support, IT staffing, and consulting services.We are...

  • PAM Product Analyst

    1 week ago


    Nashville, United States CereCore Full time

    Classification: Contract-to-hire                                                                                                                                                                                                              Contract length:...

  • Jr. Data Analyst

    1 week ago


    Nashville, United States Virtual Full time

    Description: 12 month Contract, Jr. Data Analyst, 2 days onsite in Nashville, $29/hr.  Responsibilities: You’ll be the sole Data Analyst in this role, providing direct support to VP of Product. Collaborate with a team of developers on cross-functional projects. Requirements: 1+ years of experience in SQL querying 1+ years of experience in Excel,...

  • PAM - Product Analyst

    2 months ago


    nashville, United States CereCore Full time

    CereCore® provides EHR implementations, IT and application support, IT managed services, technical staffing, strategic IT consulting, and advisory services to hospitals and health systems nationwide. Our heritage is in the hallways of some of America’s top-performing hospitals. We have served as leaders in finance, operations, technology, and as...

  • PAM - Product Analyst

    2 months ago


    Nashville, United States CereCore Full time

    CereCore® provides EHR implementations, IT and application support, IT managed services, technical staffing, strategic IT consulting, and advisory services to hospitals and health systems nationwide. Our heritage is in the hallways of some of America’s top-performing hospitals. We have served as leaders in finance, operations, technology, and as...

  • Financial Analyst

    3 weeks ago


    Nashville, United States Workwear Outfitters Full time

    Workwear Outfitters has a strong legacy of building innovative and authentic market-right products and is a leading supplier of work apparel and footwear for diverse occupations in industries such as automotive, manufacturing, oil and gas, utilities, government, food services, telecommunications, hospitality, and many more. Workwear Outfitters is based in...


  • Nashville, Tennessee, United States Orionyx Engineering Ltd Full time

    Business Analyst Role at Orionyx Engineering LtdOrionyx Engineering Ltd is a leading civil engineering, structural engineering, and architectural services company focused on providing innovative and accurate engineering solutions. We are seeking a skilled Business Analyst to join our team in the United States. About the JobAs a Business Analyst, you will be...

  • SR SAP FICO Analyst

    4 weeks ago


    nashville, United States MSR Technology Group Full time

    Role: SR SAP FICO AnalystLocation: Nashville, TN – Onsite from day one Exp: 12+DescriptionThe SAP Financial Systems Analyst will be responsible for prioritizing and delivering the backlog of work based on business value, managing stake holder expectations, and serving as the point person for the technical expertise related to all finance applications. The...

  • SR SAP FICO Analyst

    1 month ago


    nashville, United States MSR Technology Group Full time

    Role: SR SAP FICO AnalystLocation: Nashville, TN – Onsite from day one Exp: 12+DescriptionThe SAP Financial Systems Analyst will be responsible for prioritizing and delivering the backlog of work based on business value, managing stake holder expectations, and serving as the point person for the technical expertise related to all finance applications. The...

  • SR SAP FICO Analyst

    1 month ago


    Nashville, United States MSR Technology Group Full time

    Role: SR SAP FICO AnalystLocation: Nashville, TN – Onsite from day one Exp: 12+DescriptionThe SAP Financial Systems Analyst will be responsible for prioritizing and delivering the backlog of work based on business value, managing stake holder expectations, and serving as the point person for the technical expertise related to all finance applications. The...


  • Nashville, United States ArchWell Health Full time

    IT - Sr. Analyst, DataNashville, TN, USA * Virtual Req #12150Sunday, November 24, 2024ArchWell Health is a new, innovative healthcare provider devoted to improving the lives of our senior members. We deliver best-in-class care at comfortable, accessible neighborhood clinics where seniors can feel at home and become part of a vibrant, wellness-focused...


  • Nashville, United States ArchWell Health Full time

    IT - Sr. Analyst, DataNashville, TN, USA * Virtual Req #12150Thursday, October 24, 2024ArchWell Health is a new, innovative healthcare provider devoted to improving the lives of our senior members. We deliver best-in-class care at comfortable, accessible neighborhood clinics where seniors can feel at home and become part of a vibrant, wellness-focused...

  • Analyst

    1 week ago


    Nashville, United States ArchWell Health Full time

    IT - Analyst, Business Systems Nashville, TN, USA * Virtual Req #12149 Sunday, November 24, 2024 ArchWell Health is a new, innovative healthcare provider devoted to...

  • Business Analyst

    1 week ago


    Nashville, United States eTeam Full time

    Business Analyst Description Functional role who will be responsible for requirements and design, system integration testing support, design documentation updates, functional analysis and triage of enhancements or defects. Prior Child Services project experience is preferred. Skills Child Services Domain (Must Have), Integrated Eligibility, Business...


  • Nashville, Tennessee, United States Engage Search, LLC Full time

    Job OverviewA leading healthcare organization is seeking a highly skilled Financial Reporting Analyst to join their growing finance team. In this role, you will be responsible for providing financial support and analysis to help drive business decisions.


  • nashville, United States Medasource Full time

    Job Description: Our client located in Nashville, TN is looking to bring on a skilled Health IT Imaging Analyst to join their PACS Teams. This individual will be responsible for full support of their enterprise imaging applications with a special focus on Artificial Intelligence analysis. The responsibilities of this resource includes: configuration,...