DIRECTOR OF IT

3 weeks ago


Atlanta, United States Big Brothers Big Sisters of Metro Atlanta Inc Full time
Job DescriptionJob Description

DIRECTOR OF IT (INFORMATION TECHNOLOGY) – Hybrid

JOB SUMMARY:

Big Brothers Big Sisters of Metro Atlanta (BBBSMA) is looking for a dynamic and strategic Director of IT to join our mission-driven team in Atlanta, Georgia. This full-time, hybrid position offers an ideal opportunity for a proven IT leader to shape our technology roadmap and drive innovation in support of our community-centered mission. Reporting directly to the CEO/President, the Director of IT will lead technology and data strategy, system optimization, and digital transformation, contributing directly to the organization’s mission of empowering youth through impactful mentorship

If you are a Salesforce expert with strong experience in both PC and Mac systems and have a passion for harnessing technology to support a nonprofit mission, we’d love to meet you

Why Join BBBSMA?

  • Innovate with Purpose: Bring forward-thinking tech solutions that directly support the success of youth across Metro Atlanta
  • Build for the Future: Lead digital transformation and efficiency initiatives that create lasting impact
  • Hybrid Work Environment: Work flexibly in-office and remotely to support work-life balance while making a difference

Key Attributes for Success:

  • Strategic Vision: You’re a forward-thinking IT leader who sees technology as a tool for driving organizational success and mission impact
  • Technical Expertise: Deep knowledge of Salesforce is a must, as well as proficiency with both PC and Mac environments; experience with data analytics tools and platforms is a strong advantage
  • Leadership Excellence: A skilled mentor and team leader, you know how to inspire a collaborative, solution-focused IT team
  • Communication Savvy: You can bridge the gap between technical and non-technical stakeholders, translating complex tech concepts into actionable insights
  • Adaptability and Resilience: Nonprofit work often requires creative solutions and adaptability—qualities you possess and excel in

Soft Skills:

  • Empathy and Emotional Intelligence: Ability to understand and relate to the needs of diverse teams and end-users, fostering an inclusive work environment
  • Problem-Solving and Conflict Resolution: Strong skills in resolving issues proactively and collaboratively
  • Teamwork and Collaboration: Proven track record of working well within cross-functional teams, building positive relationships across departments
  • Adaptability: Flexibility to handle evolving needs and priorities, maintaining composure in high-pressure situations
  • Attention to Detail: Meticulous with details, ensuring all aspects of IT support and strategy are thorough and precise

Key Responsibilities:

  • Technology Leadership: Shape and execute an IT strategy that aligns with BBBSMA’s mission, identifying technologies that support organizational goals and drive measurable impact
  • Operational Excellence: Oversee IT operations, including network security, hardware/software management, and user support to ensure secure, effective systems
  • Salesforce Management: Serve as the organization’s Salesforce expert, driving CRM optimization to enhance data-driven decision-making and organizational growth
  • Data and Analytics: Ensure accessibility of clear, actionable data for program outcomes, operational metrics, and impact reports
  • Team Development: Lead and mentor the IT team to foster a culture of continuous learning and proactive service
  • Vendor and Budget Oversight: Maintain effective vendor relationships, manage budgets, and track IT assets to optimize resources
  • Policy and Security: Develop and enforce policies to ensure data security, compliance, and seamless operations across all technology platforms

Qualifications:

  • Bachelor’s degree required; preferred fields include Computer Information Systems, Business Management, or related
  • 7–10 years of relevant IT experience, with at least 5 years in a leadership role; nonprofit experience highly preferred
  • Strong proficiency in Salesforce (required), Microsoft Office Suite, and data management best practices
  • Preferred certifications: Salesforce Administrator, Project Management Professional (PMP), Certified Information Systems Security Professional (CISSP), ITIL Certification
  • Must complete a successful background and credit check prior to hire
  • Demonstrated strategic thinking, organizational skills, and ability to implement technology solutions aligned with organizational goals

Work Environment:

  • Hybrid work schedule with flexible in-office and remote work
  • Standard office hours are Monday through Friday, 9:00 am – 5:30 pm,
    with occasional physical requirements (e.g., lifting up to 10 lbs)

Compensation & Benefits:

  • Base salary between $80,000 – $100,000, based on experience, with the potential for performance-based bonuses
  • Comprehensive benefits include paid time off, Summer Fridays, subsidized medical insurance, voluntary dental and vision, and employer-paid Life, Short Term, and Long Term Disability Insurance; immediate vesting in a 403(b) plan with up to a 4.5% employer match

About Big Brothers Big Sisters of Metro Atlanta

For 63 years, Big Brothers Big Sisters of Metro Atlanta (BBBSMA) has transformed the lives of children in our community through a proven youth development strategy: one-to-one mentoring. The mission of Big Brothers Big Sisters is to create and support one-to-one mentoring relationships that ignite the power and promise of youth. The agency serves approximately 1,300 children from 12 metro Atlanta counties on an annual basis.

Location:

BBBSMA HQ

The Met, 680 Murphy Ave. SW, Atlanta GA 30310

For more information about BBBSMA please visit http://bbbsatl.org

Nondiscrimination and Equal Employment Opportunity:

BBBSMA does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.



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