Call Centre Specialist

3 weeks ago


Beaverton, United States CCG Business Solutions Full time
Job DescriptionJob Description

 

Job Description

This role is based in Belfast, ME 04915, USA and involves connecting clients with the broad range of financial solutions that Bank of America offers to help them achieve their financial goals. Advanced Client Solutions Specialists balance service requests with sales opportunities, acting as experts on financial solutions. They engage with clients to understand their life and financial goals, pairing appropriate solutions and services to meet those needs.

Key Responsibilities:

  • Build and deepen client relationships by identifying financial needs and recommending suitable products, services, and solutions.
  • Respond to customer inquiries and concerns, providing customized solutions.
  • Sell and fulfil banking products such as checking and savings accounts, credit cards, Certificates of Deposit (CDs), Individual Retirement Accounts (IRAs), and loans.
  • Identify client needs for specialized sales functions and refer to partners (Merrill, Lending, & Small Business).
  • Quote rates, terms, and programs for banking solutions.
  • Manage risk in every business, product, and service transaction by leveraging available tools.

Qualifications

Required Skills:

  • Passion, commitment, and drive to deliver experiences that enhance clients' financial lives.
  • Ability to engage with clients, understand their needs, and actively share options using plain language, building rapport, and showing empathy.
  • Curiosity, a growth mindset, and comfort with receiving ongoing performance feedback and coaching.
  • Enjoyment of ongoing change and learning new technology/processes.
  • Intermediate proficiency with computers.

Desired Skills (that may result in a higher-than-average starting salary):

  • Experience in financial services.
  • Experience in sales, cross-selling, upselling, or referring products.
  • Experience working in an inbound or outbound contact centre (phone, chat, or video).
  • Experience working as a Personal Banker managing high client volume.

Additional Information

Salary: USD $24.00 – $27.00 / hr

Send your resume to mqwathi.felicia60@gmail.com

 



  • Beaverton, Oregon, United States MRG Exams Full time

    We are seeking a skilled Medical Assessment Specialist to join our team at MRG Exams. This is an exciting opportunity for a Nurse Practitioner to utilize their expertise in performing independent medical assessments on United States Veterans as part of the VA's disability benefits process.In this role, you will be responsible for reviewing electronic medical...


  • Beaverton, Oregon, United States Actalent Full time

    About UsActalent is a global engineering and sciences talent services company with an existing network of almost 30,000 consultants and over 4,500 clients across the U.S., Canada, Asia, and Europe. We connect passion with purpose, impacting millions of lives through engineering and science initiatives.Your RoleWe are seeking a highly motivated Customer...


  • Beaverton, United States West Coast Self-Storage Full time

    West Coast Self-Storage is looking for someone to join our Customer Success team in Beaverton, OR as Customer Success Specialist. The ideal candidate would have excellent communication skills and the ability to multi-task in a fast-paced environment. *This is a non-remote position. Benefits: Competitive hourly wage plus MONTHLY & QUARTERLY BONUS potential!...


  • Beaverton, Oregon, United States HealthEcareers - Client Full time

    Respiratory Cardiac Care SpecialistA Respiratory Cardiac Care Specialist at HealthEcareers - Client will be responsible for providing exceptional patient care and support in a dynamic team environment. This role requires a skilled and compassionate individual who can work collaboratively with colleagues to deliver world-class health services.About the...


  • Beaverton, Oregon, United States Randstad USA Full time

    Unlock Your Potential as a Sales Talent Acquisition SpecialistWe are seeking a highly motivated and results-driven Sales Talent Acquisition Specialist to join our team at Randstad USA.About the Role:As a Sales Talent Acquisition Specialist, you will be responsible for identifying client prospects in need of temporary and/or direct hire workforce services and...


  • Beaverton, Oregon, United States Reser's Fine Foods Full time

    Job OverviewReser's Fine Foods, a leading provider of fresh refrigerated deli salads, side dishes, and prepared foods, seeks an experienced Logistics Coordination Specialist to join its team. With over 4,500 employees across 14 facilities in the US, Mexico, and Canada, Reser's offers a dynamic work environment with opportunities for growth and...


  • Beaverton, Oregon, United States Kaiser Permanente Full time

    At Kaiser Permanente, we are seeking a skilled Optometrist Assistant Specialist to join our team in Beaverton, Oregon. This is an exciting opportunity to work with a leading not-for-profit, integrated health plan that serves over 12.7 million members across the country.About the RoleWe are looking for a highly motivated and experienced individual to support...

  • Desktop Specialist

    1 month ago


    Beaverton, United States Kforce Full time

    RESPONSIBILITIES: Kforce has a client in Beaverton, OR that is seeking a Desktop Specialist - Level 2.Summary:In this role, the Desktop Specialist will be imaging PCs, fulfilling new hire requests, on-site and remote break-fix incidents, termination incidents, retrieving PC equipment from remote terms and checking for usability and cleanliness. This is for a...


  • Beaverton, Oregon, United States MRG Exams Full time

    Compelling OpportunityWe are seeking a skilled Medical Specialist to conduct thorough assessments on United States Veterans as part of the VA's disability benefits process.In this role, you will review medical records electronically and perform in-person physical exams on each Veteran, documenting exam findings through a secure web portal.The focus of this...


  • Beaverton, Oregon, United States PrideStaff Full time

    PrideStaff Portland is a locally owned and operated Staffing Agency, seeking an experienced Recruitment and Administrative Support Specialist to join our fast-paced office. This role offers an exciting opportunity for career growth and advancement in a dynamic environment.Job OverviewThis position reports directly to the Owner and works closely with our team...


  • Beaverton, United States ProCare Therapy Full time

    Job DescriptionJob DescriptionMinimum 1+ years Behavior Specialist experience required.Registered BehaviorTechnicianAre you looking for a great new opportunity? We have the job for you! ProCare Therapy has teamed up with an excellent school district near Beaverton, WAlooking to grow their team with aRegistered Behavior Technicianfor the upcoming school...


  • Beaverton, Oregon, United States First Technology Federal Credit Union Full time

    Job SummaryWe are seeking a skilled Customer Service Specialist to join our team at First Technology Federal Credit Union.About the RoleThis is a frontline financial partner role that requires excellent communication and problem-solving skills. As a Customer Service Specialist, you will be responsible for providing exceptional member service, processing...


  • Beaverton, Oregon, United States RAYUS Radiology Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at RAYUS Radiology. In this role, you will be responsible for providing exceptional patient care and support services to patients and referring professionals.About the RoleThe Front Office Associate will work Monday - Friday 8:00am - 4:30pm...


  • Beaverton, Oregon, United States AMR Full time

    OverviewWe are a leading provider of emergency medical services, dedicated to delivering compassionate and high-quality patient care. Our team of skilled Paramedics work tirelessly to ensure the well-being of our patients, providing advanced life support in a variety of settings.Salary and BenefitsThe estimated annual salary for this position is $83,035,...


  • Beaverton, United States Kforce Full time

    RESPONSIBILITIES: Kforce has a client that is seeking a Marketplace Operations Specialist in Beaverton, OR.Overview:As an Omnichannel business owner, you will align with our cross-functional partners to help deliver products across our North America Geo. Top activities in this role include inventory planning and monitoring to ensure product is received into...


  • Beaverton, Oregon, United States Providence Full time

    Job Overview: We are seeking a skilled Nurse Specialist to join our team at Providence Portland Medical Center, where you will have the opportunity to deliver exceptional care and make a meaningful difference in the lives of our patients.About Providence: At Providence, we believe that every individual deserves high-quality healthcare with compassion and...


  • Beaverton, Oregon, United States AMR Full time

    Company OverviewGlobal Medical Response and its family of companies are a leading provider of emergency medical services. Our team is dedicated to delivering high-quality patient care and compassionate service in various settings.Salary$93,498 - $142,708 per year based on experience.Job DescriptionWe are seeking an experienced Paramedic to join our team as...


  • Beaverton, Oregon, United States Providence Full time

    At Providence, we are dedicated to providing exceptional care for our patients and their families. As a Critical Care Nurse Specialist, you will play a vital role in delivering high-quality, patient-centered care in an oncology clinic or infusion center environment.About the Role:This is a unique opportunity to join our team of experienced healthcare...


  • Beaverton, Oregon, United States UNITED WOUND HEALING PS Full time

    Job OverviewWe are seeking a skilled Wound Care Specialist to lead our clinical team at United Wound Healing PS.The successful candidate will have experience in wound care and surgical procedures, as well as strong leadership and communication skills. Our team is dedicated to providing the highest quality care to our patients, and we are looking for someone...


  • Beaverton, Oregon, United States Providence Full time

    About ProvidenceAt Providence, our strength lies in Our Promise of 'Know me, care for me, ease my way.' As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.Career OverviewWe take care of you, so you can focus on delivering our...