Collections Specialist

4 weeks ago


Dover, United States COGENCY GLOBAL INC. Full time
Job DescriptionJob Description

Cogency Global Inc.

THE RIGHT RESPONSE

AT THE RIGHT TIME,

EVERY TIME

Collections Specialist

Dover, Delaware

Benefits Offered

401K, Dental, Life, Medical, Vision

Employment Type

Full-Time: M-F

Working Hours:

­­­­­­­­­­­­11am – 7pm

We are looking for a competent Collection Specialist to contact clients and collect outstanding payments. You will strike a balance between maintaining trustful relationships, and ensuring timely payments. Our Collection Specialist should exhibit professionalism and trustworthiness. You should have excellent communication and negotiation skills, as well as an ability to work independently.

Responsibilities

  • Monitor accounts to identify outstanding debts
  • Investigate historical data for each debt or bill
  • Find and contact clients to ask about their overdue payments
  • Take actions to encourage timely debt payments
  • Process payments and refunds
  • Resolve billing and customer credit issues
  • Update account status records and collection efforts
  • Report on collection activity and accounts receivable status
  • Provide Customer Service in various areas

Skills

  • Proven experience as a Collection Specialist or a Customer Service background
  • Knowledge of billing procedures and collection techniques (e.g. skip tracing)
  • Familiarity with laws related to debt collection (e.g. FDCPA)
  • Working knowledge of MS Office and databases
  • Comfortable working with targets
  • Patience and ability to manage stress
  • Excellent communication skills (written and oral)
  • Skilled in negotiation
  • Problem-solving skills
  • High school diploma; Associate’s/Bachelor’s degree is a plus

Together, we live our Core Values

Integrity: Doing the Right thing even when no one will know and walking the talk

Fairness: We have an open-door policy with access to all including the CEO at any time in a friendly & collaborative environment.

Fun: We believe in a fun work environment & have many team events that support the ‘fun’ culture

No Lay off strategy: We believe loyalty must go first from management to staff and we are proud of this unique strategy

...and to further support our staff, we offer:

· 35-hour work week

· Relaxed and Casual dress code for Summer months & Fridays

· Educational assistance program for all of our eligible staff members

· Continuous Learning is encouraged through our Quarterly New Hire Seminars & Knowledge Sharing sessions

· An Organization that gives back to Society – We offer Paid community service days to all our eligible staff members and NYC Headquarters participates in number of charity drives throughout the year

· A commitment to diversity & inclusion

· 401k up to 5% price match, Access to FSA

· 80% covered Medical Insurance & 80% covered Dental & Vision insurance

Company DescriptionCogency Global Inc. is a professional registered agent company that provides nationwide and international corporate, secured transactions, real property, court, agency and library services for all industries, including the nonprofit sector. Established in 1980, Cogency Global is qualified to act as registered agent in all 50 states and the District of Columbia and provides statutory representation and process agent services for tens of thousands of companies across the country. The company also offers registered agent, corporate and secured transaction services in many other countries throughout the world. With full-service offices in key cities from coast to coast in the U.S. and offices in Hong Kong and the United Kingdom, Cogency Global has become a global resource for its customers.Company DescriptionCogency Global Inc. is a professional registered agent company that provides nationwide and international corporate, secured transactions, real property, court, agency and library services for all industries, including the nonprofit sector. Established in 1980, Cogency Global is qualified to act as registered agent in all 50 states and the District of Columbia and provides statutory representation and process agent services for tens of thousands of companies across the country. The company also offers registered agent, corporate and secured transaction services in many other countries throughout the world. With full-service offices in key cities from coast to coast in the U.S. and offices in Hong Kong and the United Kingdom, Cogency Global has become a global resource for its customers.

  • Dover, Delaware, United States Sutherland Full time

    Medical Billing/AR Specialist Job DescriptionWe are seeking a detail-oriented and analytical individual to join our team as a Medical Billing/AR Specialist. In this role, you will be responsible for handling a variety of tasks to ensure payment collection activity is resolved, disputed or sent to Legal.Key Responsibilities:Conducting collection activity on...


  • Dover, United States Nyman Associates, Inc. Full time

    Nyman Associates is seeking compassionate, self-directed, and organized individuals to assist students and staff with behavioral support.Position Summary: As a Board Certified Behavior Analyst (BCBA) working in a school setting, you will provide behavior assessment, consultation, and intervention services to support students with behavioral challenges and...


  • Dover, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering a contract to hire employment opportunity for an Accounts Receivable Specialist based in Dover, Delaware. The industry of focus is higher education. As an Accounts Receivable Specialist, you will be expected to manage and maintain student ledgers, track and approve student payments, and handle daily miscellaneous...


  • Dover, Delaware, United States State of Delaware Full time

    Job SummaryThe State of Delaware is seeking an experienced Administrative Specialist III to join our team. This role will provide administrative support to the Public Affairs team, managing office operations, tracking workflow, and resolving problems.Key ResponsibilitiesCoordinate administrative support operations, tracking workflow, and resolving...


  • Dover, Delaware, United States Delaware Department of Transportation Full time

    Job SummaryWe are seeking a highly skilled Senior Engineering Specialist to join our team at the Delaware Department of Transportation. As a key member of our engineering team, you will be responsible for designing, developing, and implementing transportation systems and infrastructure projects.Key ResponsibilitiesDevelop and modify engineering designs,...


  • Dover, Delaware, United States DelDOT Full time

    Job SummaryThe DBE Highway Construction Specialist is responsible for ensuring compliance with the Disadvantaged Business Enterprise (DBE) Program as outlined in 49 CFR Part 26 and the On-the-Job Training Program. This role involves monitoring project compliance activities, prequalifying potential DBE program participants, and providing technical assistance...


  • Dover, New Hampshire, United States City of Dover Full time

    Job SummaryWe are seeking a highly skilled Aquatic Safety Specialist to join our team at the City of Dover. The successful candidate will be responsible for ensuring the safety of pool patrons, coordinating aquatics programs, and maintaining facility maintenance as needed.This is a part-time position with varying hours, offering a competitive hourly rate of...


  • Dover, United States DelDOT Full time

    Summary Statement This is the first level of administrative specialist work processing administrative and program information utilizing word processing, spreadsheet and database computer applications. Essential Functions Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an...


  • Dover, United States Cleveland Clinic Full time

    Join Cleveland Clinic Union Hospital and experience world-class healthcare at its best. Located in Dover, Ohio, Union Hospital is an award-winning not-for-profit community hospital serving the communities of eastern Ohio. Community and personalized care are at the forefront of Union Hospital's values. At Cleveland Clinic, you will be part of a talented,...


  • Dover, United States DelDOT Full time

    Summary Statement This is the second level administrative specialist work organizing and coordinating administrative activities in support of a variety of operational areas. Positions assigned to this level report to an administrator typically responsible for a program area involving several functional areas or a statewide program operating from a...


  • Dover, United States State of Delaware Full time

    Summary Statement The main purpose of this position is to be the Department resource for environmental regulations and policies and provide guidance to all sections of the Department, as it relates to environmental permits and conditions on construction sites. This position ensures that DelDOT projects are in compliance with a local, state, and federal...


  • Dover, United States DelDOT Full time

    Summary Statement The incumbent is responsible for all compliance activities associated with the Disadvantaged Business Enterprise (DBE) Program as outlined in 49 CFR Part 26 and/or the On-the-Job Training Program. Duties include monitoring project compliance activities throughout the duration of a project, prequalification of potential DBE program...

  • Phlebotomy Specialist

    4 weeks ago


    Dover, New Hampshire, United States Mass General Brigham Full time

    Phlebotomy Role at Mass General BrighamWe are seeking a skilled Phlebotomist to join our team at Mass General Brigham. As a Phlebotomist, you will be responsible for collecting blood samples from patients of all ages using venipuncture and capillary techniques.Key Responsibilities:Perform specimen collection from patients of all ages using venipuncture and...


  • Dover, Delaware, United States DelDOT Full time

    Join Our TeamDelaware Department of Health and Social ServicesOur mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals...


  • Dover, United States DelDOT Full time

    Introduction Make a Difference with DHSS Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families...


  • Dover, United States DelDOT Full time

    Summary Statement This class series uses three levels in the Agriculture, Natural Resources and Sciences occupational group, Natural Resources occupational series and describes inspection and compliance work for ensuring that all native and introduced vegetative growth within the statewide network of transportation rights-of-way is designed, developed,...


  • Dover, United States Cleveland Clinic Full time

    Join Cleveland Clinic Union Hospital and experience world-class healthcare at its best. Located in Dover, Ohio, Union Hospital is an award-winning not-for-profit community hospital serving the communities of eastern Ohio. Community and personalized care are at the forefront of Union Hospital’s values. At Cleveland Clinic, you will be part of a talented,...


  • Dover, Delaware, United States Wentworth-Douglass Hospital Full time

    About Us:At Wentworth Douglass Hospital, we are dedicated to advancing patient care, research, teaching, and community service. Our commitment to diversity, equity, and inclusion is at the heart of our mission, as we strive to mirror the diversity of the patients we serve. We believe in providing equal access to quality healthcare, employment, and growth...

  • Lab Aide Technical

    4 weeks ago


    Dover, United States Wentworth-Douglass Hospital Full time

    Lab Aide Technical - Full-Time-(3309810) Description About Us: At Wentworth Douglass Hospital, we are dedicated to advancing patient care, research, teaching, and community service. Our commitment to diversity, equity, and inclusion is at the heart of our mission, as we strive to mirror the diversity of the patients we serve. We believe in providing...


  • Dover, Delaware, United States Cleveland Clinic Full time

    About the RoleCleveland Clinic is seeking a highly skilled and compassionate Patient Service Specialist to join our team. As a key member of our front-line staff, you will be responsible for providing exceptional customer service to our patients and visitors, ensuring a positive and memorable experience from the moment they arrive.Key...