Senior Analyst
4 days ago
We are looking for Senior Analyst for our client in Duluth, GA
Job Title: Senior Analyst
Job Location: Duluth, GA
Job Type: Contract
Job Description:
Responsibilities:
- New role in CE to develop robust SOP's with regards to MAP pricing and policy enforcement.
- The individual will need to support the Sr AD, Pricing and Indirect Transaction Operations on day to day processes with MAP policy and enforcement generate the most activity of the year.
- Provide a Cactus list of customers to monitor-ranked/email addresses.
- Provide Cactus with a list of approved promotions (All Channels).
- Receives Daily list of Violations.
- Validate Violation list.
- After Validation Cactus sends letters.
- Receives same day-of automated violation letters.
- Sends appropriate correspondence to authorized dealers commensurate to agreed-upon guidelines.
- Issue Warnings, Violation notices, Stop Ship notices.
- MAP mailbox daily maintenance.
- Open/Read.
- Process/Action/Reply - next steps/response.
- Work with Cactus (CLA) and build relationship.
- Daily report distribution.
- Handled by CLA but distribution list will need to maintained for user additions and deletions.
- Violation and 1st Stop Notices.
- Handled by CLA but distribution list will need to maintained for user additions and deletions.
- Develop and build Weekly/Monthly KPI/Management reports.
- Prioritize multiple urgent issues with calm and professional demeanor.
- Ability to communicate rationale succinctly with all stakeholders for project priorities and align with current business needs.
- Make quick decisions and effectively communicate with their manager on any changes to keep all on the same page.
- Balancing needs of the business with system capabilities.
- Help provide solutions to challenges faced with requests.
- Identify potential issues before they arise and propose solutions.
- Ability to work with a team on complex problems to form solutions.
- Support department head's final decision.
- This job requires an astute attention to detail and the ability to evaluate a multitude of possible scenario.
- The job holder will be challenged to decipher the differences between business impacts from both the perspective of the customer (benefit) and companies (risk).
- The job holder will interface periodically with sales, marketing, finance and species heads; candidate will be the SME when it comes to the systems and processes candidate supports.
- The individual will also work with third party vendors, data governance, IT as well as other departments within the business on technical, data, finance, accounting, and other related issues.
- The job holder must have a strong attention to detail and excellent communication skills and the ability to interface with other members of the business, internal departments at BIAH and external vendors.
- Solid communication and networking skills that result in collaboration with internal team members and external vendors to ensure the success of the program.
Required Experience:
- 5-7 years progressive experience in IT, Marketing, Administrative, Finance, Accounting, Customer Service and/or relevant business experience.
Education:
- Bachelor’s degree.
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