Patient Tray Line Cook

2 weeks ago


West Monroe, United States Lemontree Healthcare Full time
Job DescriptionJob DescriptionThe Menu Ambassador responsibilities will be but not limited to:

· Understanding patient diets and delivering superb customer service.

· Adhering to hospital policies.

· Taking meal orders at patient bedside and explaining their diet to them.

· Engaging with the patient to get feedback on meals so that adjustments and improvements can be made.

· Assisting healthcare hostess with delivering meals during the shift.

· Communicating with medical staff regarding patient meal request.

· Ensuring meal orders are correct prior to existing the kitchen.

· Documenting meal order mistakes and reporting them to the patient service manager and the food and nutrition supervisor as soon as an error occurs.

· Properly setting trays and removing trays if need be.

· Taking precaution by properly wearing PPE, foaming in and out as well as handwashing when entering and exiting the patient room.

· Reviewing meal selections and resident requests prior to returning to the patient’s room.

· Use of technology (computers or tablets) professional to carry our rounding task.

· Updating hostess about patient preferences.

· Assisting the food and nutrition supervisors as needed.

· Maintain clean workspaces and adhere to safety guidelines.

· Attend training and participate during each session.

· Assist with kitchen prep work as needed.

· Partner with Clinical Nutrition Manager for education materials/resources for patients.

· Strategically plan events or experiences with patient service manager to ensure patient satisfaction.

· Preform other duties as needed.

Qualifications & Requirements

Basic Education Requirement – High School Diploma, must be able to read and understand diets and restrictions, perform simple math and efficient with technology. Basic Management Experience - none Basic Functional Experience – Be well versed in patient diets, regulatory and sanitation practices.
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