Network Engineer

1 week ago

Hamtramck, United States Branex Group Full time
Job DescriptionJob Description

Hamtramck, MI
Contract 
Bachelors required 
3 years IT background 
Manufacturing background 
CCNA Cisco certification
Help desk experience 

Summary
Providing end-user, network, infrastructure, and application support through creative thinking and latitude is the key to success in this role. Support for end users involves a growing set of tools and software that allows remote analysis and resolution of problems. It is also common for support agents to visit manufacturing floors for inspections and troubleshooting, as well as to interact with different production team members and executives. Employees will be on their feet throughout the day, lifting, climbing, and maneuvering stairs and ladders to reach screen-guarded areas.

Provide production shift support by operating as a focal point to address all IT related requests and coordinate resolution of IT related incidents. The shift you work (1st, 2nd, 3rd) depends on the plant/location where you work and can vary.

Build and support End-User Devices (PCs, Printers, Scanners, Mobile Phones, VOIP phones, Motorola Radios, and Tablets)

Use remote PC management tools to assist users and other corporate IT tools to perform software patching/installation, asset management and change management functions

Support all GM managed LAN, WAN, and WLAN network infrastructure, including GM managed Supplier networks, distributed antenna system (DAS) for mobile phones, and plant radio systems.

Support the incident management process to coordinate issue resolution

Support the label printing process at locations where IT has responsibility

Complete assigned IT project tasks. Projects are highly centralized/owned by other IT teams, however we play an integral role in site-level implementation and execution

Work with our Business Partners to ensure their IT needs are met. Interact with all levels of the workforce from hourly union production workers up to plant executive leadership

 

Minimum Qualifications

Support users at multiple physical sites, flexibility to work weekend production overtime as needed, and flexibility to work multiple shifts depending on the plant location and production schedule (shared with other members of the team).

3-7 years of experience supporting end-user devices/networks in Information Technology

Cisco LAN/WAN infrastructure knowledge

Ability to develop relationships with business partners and team members through analytical skills, communication, and interpersonal skills.?

Demonstrate initiative beyond the assigned work to improve output and/or assist others

 

Preferred qualifications:

Ability to maintain, analyze, troubleshoot, and repair end-user equipment (PCs, laptops, printers, scanners, tablets, Motorola Push-to-Talk radios, and phones), computer peripherals, and network connections.?

Ability to support Windows PCs and peripherals?

Knowledge of client hardware use, repair, and replacement

Knowledge of Client Operating Systems (Windows 10, Windows 11)

A working knowledge of Microsoft Office products (SharePoint, Edge, Teams, OneDrive, OneNote, Yammer, Excel, Word, PowerPoint).

Familiarity with remote PC management tools (VNC, VPN, RDP, Bomgar)

Working knowledge of Cisco routers, switches, and wireless access points as well as network sniffers and analyzers (Wireshark), cable testers, and IT security fundamentals.

Protocols such as VLANs, NAT/PAT, VPNs, IPsec, and TCP/IP?

Troubleshooting skills for Layer 1-4 switching and routing?

Technical knowledge of data, video, and voice network services

Basic understanding of Active Directory management

Knowledge of ITIL concepts including Incident Management, Change Management, IT Asset Management, Release Management, Service Request Management, Service Desk.

A working knowledge of ServiceNow
 

Manufacturing background experience  

CCNA – Cisco certification 

Help Desk Experience – working tickets, managing ticket flow 

Company DescriptionBranex Group is a Minority-owned Technical Staffing firm headquartered in Auburn Hills, MI. We are a Certified Women’s Owned Business through the Women’s Business Enterprise National Council (WBENC). We specialize in Engineering, Information Technology, Robotics, Human Resources, and Finance opportunities across the United States.

Branex Group is committed to being an Equal Employment Opportunity Employer and fostering a diverse and inclusive workplace. We ensure all applicants and employees are considered without discrimination or harassment based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran status, disability status, genetics, or any other protected characteristic by State and Federal laws.

Branex Group offers the following benefits:
- Medical Insurance
- Dental Insurance
- Vision insurance
- Paid time off
- 401(k)

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.Company DescriptionBranex Group is a Minority-owned Technical Staffing firm headquartered in Auburn Hills, MI. We are a Certified Women’s Owned Business through the Women’s Business Enterprise National Council (WBENC). We specialize in Engineering, Information Technology, Robotics, Human Resources, and Finance opportunities across the United States.\r
\r
Branex Group is committed to being an Equal Employment Opportunity Employer and fostering a diverse and inclusive workplace. We ensure all applicants and employees are considered without discrimination or harassment based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran status, disability status, genetics, or any other protected characteristic by State and Federal laws.\r
\r
\r
Branex Group offers the following benefits:\r
- Medical Insurance\r
- Dental Insurance\r
- Vision insurance\r
- Paid time off\r
- 401(k)\r
\r
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

  • Windows Engineer

    2 weeks ago

    Hamtramck, United States Top Secret Clearance Jobs Full time

    About the job Windows Engineer Top Secret Clearance Jobs is dedicated to helping those with the most exclusive security clearance find their next career opportunity and get interviews within 48 hours. Windows Engineer - Detroit Michigan(Onsite) Performs secure baseline image creation and development of Windows Desktop OS images (Windows 10, 11) for...

  • Customer Service Engineer

    4 weeks ago

    Hamtramck, Michigan, United States IT Concepts Full time

    Job DescriptionWe are seeking a highly skilled Customer Service Engineer to join our team at IT Concepts. As a key member of our support team, you will be responsible for providing exceptional technical support to our customers, ensuring their IT needs are met with efficiency and professionalism.Key Responsibilities:Provide technical support to customers via...

  • IT Administrator

    5 days ago

    Hamtramck, United States Tata Technologies Full time

    Primary - 2nd and 3rd shift coverageSecondary - 1st shift coverageWeekend work - Saturday and SundaySummary:The main function of a Network Engineer is to determine user requirements and design specifications for computer networks. A typical network engineer is responsible for planning and implementing network upgrades.Job Responsibilities:• Adjust network...

  • Manager - Employer Accounts - Full Time - Jackson

    6 days ago

    Hamtramck, United States Henry Ford Health System Full time

    GENERAL SUMMARY: The Manager of Employer Accounts is responsible for ensuring the successful performance of all aspects of employer contracted relationships, including value measures such as high clinical outcomes, high customer experience, and lowest appropriate cost. Serving as a primary liaison between the Henry Ford Health, Clinically Integrated Network...

  • Sports and Entertainment Event Technician

    2 months ago

    Hamtramck, United States Little Caesars Full time

    Build a Bigger, Better, Bolder Future: Imagine working for a company that measures its success based off the growth of its colleagues, a company that invests in its future by investing in you. Little Caesars is a company where our colleagues make an impact. Your Mission: The LCE Sports & Entertainment I.T. team, supports technology operations and events for...

  • Sports and Entertainment Event Technician

    2 months ago

    Hamtramck, United States Little Caesars Full time

    Build a Bigger, Better, Bolder Future: Imagine working for a company that measures its success based off the growth of its colleagues, a company that invests in its future by investing in you. Little Caesars is a company where our colleagues make an impact. Your Mission: The LCE Sports & Entertainment I.T. team, supports technology operations and events for...

  • Sports and Entertainment Event Technician

    1 week ago

    Hamtramck, United States Little Caesars Full time

    Build a Bigger, Better, Bolder Future: Imagine working for a company that measures its success based off the growth of its colleagues, a company that invests in its future by investing in you. Little Caesars is a company where our colleagues make an impact. Your Mission: The LCE Sports & Entertainment I.T. team, supports technology operations and events for...

  • Sales Account Manager

    1 week ago

    Hamtramck, Michigan, United States Auctane Full time

    About AuctaneWe are a leading provider of shipping and software solutions, dedicated to helping businesses succeed in the ever-evolving e-commerce landscape. Our mission is to fuel commerce through exceptional delivery, making it possible for merchants to meet the rising expectations of their customers.The RoleWe are seeking an experienced Account Executive...

  • Client Partner

    2 months ago

    Hamtramck, United States Provectus Full time

    About Provectus Provectus is a leading professional services company at the forefront of AI-driven digital transformation. We leverage cutting-edge AI, open-source technologies, and cloud services to solve our clients' most complex challenges and deliver innovative solutions. Our agile approach and deep technical expertise set us apart from traditional...

  • Market Business Analyst

    5 days ago

    Hamtramck, United States Hogarth Worldwide Full time

    Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world's top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across...

  • Market Business Analyst

    4 days ago

    Hamtramck, United States Hogarth Worldwide Full time

    Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world's top 100 brands including Coca-Cola, Ford, Rolex, Nestl, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across...

  • Strategic Account Manager

    1 week ago

    Hamtramck, United States Wind River Full time

    Description Position at Wind River Strategic Account Manager - Commercial Location: U.S RemoteABOUT WIND RIVER Wind River is a global leader in delivering software for mission-critical intelligent systems. For more than four decades, the company has been an innovator and pioneer, powering billions of systems that require the highest levels of security,...

  • Strategic Account Manager

    2 weeks ago

    Hamtramck, United States Wind River Full time

    Description Position at Wind River Strategic Account Manager - Commercial Location: U.S Remote ABOUT WIND RIVER Wind River is a global leader in delivering software for mission-critical intelligent systems. For more than four decades, the company has been an innovator and pioneer, powering billions of systems that require the highest levels of security,...

  • Strategic Account Manager

    1 week ago

    Hamtramck, United States Wind River Full time

    Description Position at Wind River Strategic Account Manager - Commercial Location: U.S Remote ABOUT WIND RIVER Wind River is a global leader in delivering software for mission-critical intelligent systems. For more than four decades, the company has been an innovator and pioneer, powering billions of systems that require the highest levels of security,...