Patient Coordinator
7 days ago
Key responsibilities of a patient coordinator may include:
Medical record management:
Maintaining accurate patient records, updating medical information, and ensuring proper documentation.
Referral management:
Coordinating referrals to specialists or other healthcare providers as needed.
Billing and insurance verification:
Checking insurance benefits, obtaining pre-authorizations for procedures, and managing patient billing inquiries.
Patient advocacy:
Addressing patient concerns, advocating for their needs, and resolving issues with healthcare providers.
Patient scheduling and check-in:
Managing patient appointments, verifying insurance eligibility, collecting necessary paperwork, and checking patients in for appointments.
Communication and coordination:
Answering patient calls, responding to inquiries, relaying information between patients, healthcare providers, and other departments.
Required skills for a patient coordinator:
- Excellent communication and interpersonal skills to interact effectively with patients, families, and healthcare professionals.
- Strong organizational skills to manage multiple tasks and patient schedules efficiently.
- Attention to detail to maintain accurate patient records and data.
- Knowledge of medical terminology and healthcare procedures.
- Proficiency with electronic health records (EHR) systems.
- Ability to prioritize tasks and work under pressure.
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