Operations Coordinator

3 days ago

Inwood, United States Prime Air Cargo Inc Full time
Job DescriptionJob Description

SUMMARY: The Logistics Coordinator’s main responsibility is to support the seamless operation of the company’s services by receiving and processing export / import client’s shipments via truck, airline, and steamship companies. Responsible for executing all functions related to the successful operation of this position and to provide top notch customer service with continual improvement in mind.

DUTIES AND RESPONSIBILITIES:

Export:

  • Communicate with carriers, overseas agents, and customers via telephone and email. Take booking requests and export customer service calls.
  • Ensure he/she has current buying/selling rates set-up for every export shipment.
  • Complete proper export documentation and send pre-alerts. Request documents from shipper as required.
  • Check the shipments in the warehouse as needed to ensure that the shipping documents are appropriate for each shipment.
  • Review and understand standard operation procedures to ensure compliance with all regulations, TSA, ISO, IMDG and Export Control including AES/EEI.
  • Notify customers of any delays regarding arrival or delivery of their cargo.
  • Responsible for special shipments involving perishables and/or be in-charge of special accounts.
  • Close out files in a timely manner according to company standards.
  • Dispatch driver to customers to pick up freight and monitor its arrival for consolidation.
  • Handle accounting processes accurately and in a timely manner as they apply to the operations department.
  • May require driving company van, forklift, and use of scales.
  • Perform other duties as assigned.
  • Cross Train as time permits

Import:

  • Track customer calls for loading instructions. Consult and respond to client requests in a timely manner via e-mail or telephone.
  • Contact agents at the point of origin to obtain information on the cargo to be imported. Identify type of goods and modality to be used for transportation.
  • Obtain cargo information and Incoterms from customer.
  • Ensure cargo arrival with the required documents from country of destination. Contact agents in the country of origin to ensure that the necessary documents are sent.
  • Give instruction and/or direction to warehouse personnel as necessary
  • Coordinate with airlines and customs the arrival of goods, notifying the customer at the appropriate time.
  • Send arrival notice with all necessary information for cargo clearance. Notify and send documentation to broker for the process of cargo clearance.
  • Receive broker notification of the cargo that has been released.
  • Coordinate cargo pick-up with airline and driver.
  • Coordinate, request and where appropriate, make payment of import fees.
  • Coordinate and secure receipt of goods in the warehouse.
  • Notify customers about cargo status.
  • Coordinate cargo clearance from warehouse to customer; Coordinate deconsolidation.
  • Notify warehouse about cargo receiving documentation.
  • Confirm shipment to ISF customs 10+2/10+5 for the US as required.
  • Confirm with sending agent the shipment of AMS/ACE to the US Customs System
  • Identify import trading terms (DDP, DDU, DAI).
  • Be point of contact with Prime Fresh Handling customers and complaints with agents.
  • Monitor monthly customer satisfaction.
  • Organize, make, and monitor claim process, of any loss, damage, or delay in cargo.
  • Provide direction to warehouse personnel as necessary and may review warehouse personnel’s work product to ensure it supports optimum customer service.
  • Any other duty that management requests to fulfill company’s main objectives.
  • Performs other tasks/duties as assigned by immediate supervisor or management.

  • QUALIFICATIONS:
  • 2 + Years of experience in the operation of air and sea import/export and its relevant documentation.
  • Ability to work extended hours and respond to calls / e-mails outside of business hours.
  • Excellent customer service.
  • Ability to work independently.
  • High school diploma or general education degree (GED).
  • Computer skills required: Microsoft Office; SAP Magaya.
  • Bilingual: English/Spanish

  • Flight Operations Coordinator

    4 weeks ago

    Inwood, New York, United States Dnata Full time

    Overview Dnata, a leading air services provider, is seeking a skilled Flight Operations Coordinator to join their team. With a presence in 127 airports across six continents, the company offers a wide range of services, including ground handling, cargo, travel, and flight catering. Key Responsibilities As a Flight Operations Coordinator, you will be...

  • Warehouse Logistics Coordinator

    1 month ago

    Inwood, United States Dnata Full time

    Job SummaryWe are seeking a skilled Warehouse Driver to join our team at dnata catering U.S. in JFK. As a key member of our aviation catering company, you will play a crucial role in ensuring the smooth and efficient operation of our warehouse.Key ResponsibilitiesSafely transport goods and materials between the warehouse and various locations.Assist with...

  • Freight Forwarding Sales Professional

    1 month ago

    Inwood, New York, United States Prime Air Cargo Inc Full time

    Job DescriptionThe Freight Forwarding Sales Professional is responsible for identifying and developing business opportunities with current and new customers, fostering trust through exceptional service and operational excellence.Key Responsibilities:Identify and pursue new business opportunities in perishables and dry cargo freight forwarding.Attract and...

  • Leasing Property Manager

    3 weeks ago

    Inwood, West Virginia, United States Northwest Real Estate Capital Corporation Full time

    Job SummaryWe are seeking a skilled Leasing Manager to oversee the day-to-day operations of our apartment communities and buildings. As a Leasing Manager, you will be responsible for providing exceptional service to residents, ensuring efficient property operations, and completing administrative tasks. You will report directly to the Regional Property...

  • Senior Construction Manager

    4 months ago

    Inwood, United States Bilfinger Full time

    Senior Construction Manager Location: Inwood, West Virginia Bilfinger Industrial Services Inc. is part of the Bilfinger group, a leading engineering industrial construction and maintenance company. Whether the need is for e.g. a plant upgrade or for customized maintenance support or construction solutions to meet challenging site demands, Bilfinger...

  • Construction Manager

    3 months ago

    Inwood, United States Bilfinger Full time

    Construction Manager Location: Inwood, West Virginia Bilfinger Industrial Services Inc. is part of the Bilfinger group, a leading engineering industrial construction and maintenance company. Whether the need is for e.g. a plant upgrade or for customized maintenance support or construction solutions to meet challenging site demands, Bilfinger Industrial...

  • Reliability Engineer

    1 month ago

    Inwood, United States Knauf Insulation Full time

    Job SummaryThe Reliability Engineer is a pivotal role in steering initiatives for the reliability and upkeep of plant machinery, processes, utilities, infrastructure, control systems, and safety/security measures. This position involves pinpointing and overseeing risks to asset reliability that could negatively impact plant or business functions.Key...

  • Apartment Property Manager

    3 weeks ago

    Inwood, West Virginia, United States Northwest Real Estate Capital Corporation Full time

    Job Summary:The Apartment Property Manager is responsible for the day-to-day operations of the apartment community. This includes providing quality service to residents, ensuring efficient operation of the property, and completing administrative tasks. The Property Manager reports to the Regional Property Manager and is responsible for maintaining resident...

  • Planner, Demand

    1 week ago

    Inwood, United States Soho Studio Full time

    We are seeking an ambitious, results-driven Demand Planner, to help build a world-class planning team that will be instrumental in achieving Tilebar's aggressive growth plans. This role will be pivotal in optimizing our supply chain strategy, managing demand for a diverse portfolio of over 3,000 SKUs, and ensuring seamless collaboration across departments....

  • Reliability Engineer Position

    4 weeks ago

    Inwood, Iowa, United States Knauf Insulation Full time

    Job Summary:The Reliability Engineer position at Knauf Insulation is a pivotal role in steering initiatives for the reliability and upkeep of plant machinery, processes, utilities, infrastructure, control systems, and safety/security measures.This role involves pinpointing and overseeing risks to asset reliability that could negatively impact plant or...

  • Retail Marketing Director

    1 month ago

    Inwood, New York, United States Soho Studio Full time

    Retail Marketing Director Job DescriptionThe Retail Marketing Director is responsible for developing and executing comprehensive marketing strategies that drive foot traffic, brand awareness, and sales growth within our retail locations. This role requires a strategic and creative leader who can orchestrate new store launch strategies, host impactful events...

  • Marketing Manager, Retail

    3 weeks ago

    Inwood, United States Soho Studio Full time

    Retail Marketing Manager The Retail Marketing Manager is responsible for developing and executing marketing strategies that drive foot traffic, brand awareness, and sales growth within our retail locations. This role requires a strategic and creative leader responsible for orchestrating new store launch strategies, hosting impactful events for the interior...

  • Service Technician

    6 hours ago

    Inwood, United States Ingersoll Rand Full time

    Schedule: Monday – Friday 7:30AM – 4:30 PMPay: Starts at $25/hr and can go up depending on experience!$3,000 SIGN ON BONUS!Position: Service TechnicianLocation: Winchester, VAAbout UsAt Ingersoll Rand, we think and act like owners – of our business, our communities, our planet, and our health too. The Ingersoll Rand benefits program provides you with...