IT Services Manager

2 months ago

Nashville, United States Johnson Business Technology Solutions Full time
Job DescriptionJob Description

Johnson Business Technology Solutions, a local leading IT Solutions firm is searching for an IT Services Manager to lead IT staff and enhance client-facing and internal operations. In this role, you will be responsible for overseeing IT staff performance, achieving defined performance standards, and analyzing room for improvements.

**Key Responsibilities:**

- Ability to be present on premises as well as accommodate local travel to client sites. Must have reliable transportation.

- Recruiting and training staff, communicating job expectations and monitoring performance.

- Ensure organizational effectiveness by defining, delivering, and supporting strategic plans for the implementation of information technologies.

- Direct technological research to align with organizational goals, strategies, practices, and user projects.

- Oversee project completion by coordinating resources and timelines with user departments and data centers.

- Verify application results through comprehensive system audits of implemented technologies.

- Protect organizational assets by implementing disaster recovery, backup procedures, and robust information security measures.

- Recommend IT strategies and policies by evaluating outcomes, identifying problems, assessing trends, and anticipating requirements.

- Meet financial objectives by forecasting needs, responsible for minor budgeting

- Maintain quality service by establishing and enforcing high organizational standards.

- Stay current with professional and technical knowledge by attending educational workshops and networking.

- Contribute to team efforts and take on a customer facing role as needed

**Skills and Qualifications:**

- Bachelor’s degree in Information Technology or a related field, or equivalent job experience.

- Manage Service Provider experience is a plus

- Data Center Management Experience is a plus

- 2 years of IT management experience

- 2-3 years supervisory experience

- 3 years technical experience

- Excellent Communication and Staffing Abilities

- Goal Oriented with Compliance Knowledge

- Budget Development and Management

- Strategic Planning and Quality Management Expertise

**Physical Requirements:**

- Sitting or standing or prolonged periods of time

- Looking at device screens for prolonged periods of time

- Lifting up to 25 pounds

If you are a results-oriented leader ready to make meaningful impact, we encourage you to apply and become a vital part of our dynamic team

Company DescriptionHere’s why so many businesses depend on Johnson Business Technology Solutions for complete IT services and support:

Experience Counts – Our team has a proven track record designing, installing, and supporting various technologies with over 70 years of combined technical experience.
Security Focused – We filter every decision through a lens of security. This has provided superior protection of our customers without breaking the bank.
Customer Service – Our technicians are customer service focused which shows in our customer satisfaction rating
Business Minded – We don’t just add technology to your network for technology’s sake. It must be the right technology for the right reason.
Reputation – We are a BBB accredited business with an A+ rating.Company DescriptionHere’s why so many businesses depend on Johnson Business Technology Solutions for complete IT services and support:\r
\r
Experience Counts – Our team has a proven track record designing, installing, and supporting various technologies with over 70 years of combined technical experience.\r
Security Focused – We filter every decision through a lens of security. This has provided superior protection of our customers without breaking the bank.\r
Customer Service – Our technicians are customer service focused which shows in our customer satisfaction rating \r
Business Minded – We don’t just add technology to your network for technology’s sake. It must be the right technology for the right reason.\r
Reputation – We are a BBB accredited business with an A+ rating.

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