Salesforce Service Cloud Specialist
2 weeks ago
Job Summary:
TYM North America, Inc. is looking for an experienced and detail-oriented Salesforce Service Cloud Specialist to manage and optimize our Salesforce platform, with a specific focus on product and parts order management. The successful candidate will ensure that all back data and master data are efficiently managed and work closely with various teams (Including HQ in South Korea) to innovate business processes and enhance the Salesforce system.
A strong understanding of SOQL is essential.
Key Responsibilities:
- Manage and maintain the Salesforce Service Cloud platform, focusing on product and parts order functionalities.
- Ensure the accuracy and consistency of back data and master data to support business operations.
- Collaborate with IT and business teams to implement process improvements and innovative solutions using Salesforce.
- Configure and customize Salesforce workflows, objects, automation, and integrations related to orders and warranty claims.
- Use SOQL to query Salesforce databases, ensuring data integrity and supporting complex reporting needs.
- Troubleshoot issues, resolve technical problems, and manage user support requests related to Salesforce processes.
- Oversee system updates and maintenance, ensuring smooth functionality and alignment with business goals.
- Train and support staff on new Salesforce features, updates, and best practices.
- Collaborate with third-party vendors and oversee integration of external tools with Salesforce.
Qualifications:
- Bachelor’s degree in information technology, Business, or a related field.
- 5 years of experience working with Salesforce Service Cloud, particularly in managing product and parts order processes.
- Salesforce Administrator certification (preferred).
- Strong understanding of master data management within Salesforce.
- Experience with SOQL (Salesforce Object Query Language) for data querying and reporting.
- Proven track record in process innovation and optimization using Salesforce or similar platforms.
- Excellent problem-solving and troubleshooting skills.
- Strong communication skills, with the ability to translate technical terms for non-technical stakeholders.
- Preferred: Experience in the tractor or heavy equipment manufacturing industry.
Preferred Skills:
- Experience with Salesforce integrations and third-party applications.
- Familiarity with CRM systems and customer service workflows.
- Experience managing Salesforce data migrations and system upgrades.
- Basic understanding of Salesforce development (Apex, Visualforce, Lightning).
This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. This job description also does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of job change.
TYM-North America is an Equal Opportunity Employer that is committed to Diversity and Inclusion in the Workplace.
-
Salesforce Product Order Management Expert
3 days ago
Rome, Georgia, United States TYM North America Inc Full timeJob OverviewWe are seeking a highly skilled Salesforce Service Cloud Specialist to join our team at TYM North America Inc.Key Responsibilities:Manage and maintain the Salesforce Service Cloud platform, focusing on product and parts order functionalities.Ensure the accuracy and consistency of back data and master data to support business...
-
Cloud Infrastructure Specialist
3 days ago
Rome, Georgia, United States Technergetics Full timeAbout the RoleWe are seeking a highly skilled Cloud Infrastructure Specialist to join our team at Technergetics.
-
Package Delivery Specialist
5 days ago
Rome, Georgia, United States United Parcel Service Inc. Full timeJob OverviewUnited Parcel Service Inc. is a leading logistics company dedicated to delivering packages and providing excellent customer service.SalaryThe estimated salary for this position is $20.00 per hour, based on the national average.Job DescriptionWe are seeking highly motivated individuals to join our team as Package Delivery Specialists. As a Package...
-
Service Delivery Specialist
3 days ago
Rome, Georgia, United States Wingstop Full timeService Delivery Specialist Job SummaryWingstop is seeking a highly motivated and customer-focused individual to join our team as a Service Delivery Specialist. As a key member of our team, you'll be responsible for delivering World Class service by interacting with guests, taking orders, and delivering food in a timely manner.Key Responsibilities:Interact...
-
Logistics Delivery Support Specialist
7 days ago
Rome, New York, United States United Parcel Service Full timeAt United Parcel Service, we are more than just a delivery company. We are a team of hardworking professionals who take pride in our work and strive to deliver what matters – to customers, communities, colleagues, the world, and you and your career.The RoleWe are seeking an experienced and reliable Logistics Delivery Support Specialist to join our team. As...
-
Automotive Vehicle Repair Specialist
1 week ago
Rome, Georgia, United States Crill's Service & Tire Full timeJob OverviewWe are seeking a skilled Automotive Vehicle Repair Specialist to join our team at Crill's Service & Tire.As an integral part of our service department, you will diagnose and repair complex automotive issues.The ideal candidate will have prior experience as an automotive technician or mechanic and possess a strong understanding of diagnostic and...
-
Part-Time Delivery Support Specialist
3 days ago
Rome, United States United Parcel Service Inc. Full timeDelivering ResultsAt United Parcel Service Inc., we're committed to providing a workplace free of discrimination, harassment, and retaliation. We believe in delivering more than just packages – we deliver what matters to our customers, communities, colleagues, and the world.We're seeking Part-Time Delivery Support Specialists to join our team! As a Driver...
-
To Go Service Ambassador
7 days ago
Rome, Georgia, United States Red Lobster Full timeRed Lobster is seeking a talented To Go Specialist to join their team. This role offers an excellent opportunity for those who enjoy working in a fast-paced environment and providing exceptional customer service.About the RoleThis position involves taking orders, assembling prepared food and drink orders, and managing transactions with our guests. As a To Go...
-
Behavior Specialist II
6 months ago
Rome, United States Upstate Cerebral Palsy Full timeDescription "> The Behavior Specialist level 2 is responsible to provide consultation to treatment teams on instructional strategies, evaluate individual behavior issues and skills which impact learning. The Behavior Specialist Level 2 is responsible to develop, implement, and monitor the effectiveness of behavior plans, provides support to acute...
-
Nursing Care Specialist
1 week ago
Rome, Georgia, United States Atrium Health Full timeJob Description:Atrium Health is seeking a skilled Nursing Care Specialist to provide exceptional patient care. This role requires the ability to implement the nursing process, providing age-appropriate care to children, adolescents, adults, and geriatric patients.About the Role:This position involves implementing the nursing process based on expanded...
-
DevOps Engineer
1 month ago
Rome, United States Booz Allen Hamilton Full timeJob Number: R0202163DevOps Engineer The Opportunity: As a DevOps engineer, you know how to set up cloud environments and provision computer networking, storage, and virtual networks-ultimately, how to "harness the cloud." We're looking for a DevOps infrastructure engineer like you to support our clients as they modernize their IT infrastructures and meet...
-
Neurology Nursing Specialist
6 days ago
Rome, Georgia, United States Atrium Health Navicent Full timeJob Title: Neurology Nursing SpecialistAt Atrium Health Navicent, we are seeking a dedicated and compassionate Registered Nurse (RN) to join our team as a Neurology Nursing Specialist. This is an ongoing staff position with a sign-on bonus eligibility.Estimated Salary: $65,000 - $85,000 per year, depending on experienceCompany Overview:We strive to provide...
-
Mobility Rehabilitation Specialist
5 days ago
Rome, Georgia, United States Arrow Healthcare Staffing Full timeJob OpportunityWe are seeking a skilled Mobility Rehabilitation Specialist for a travel assignment in Rome, Georgia.Key Details:Duration: 13 weeksHours: 40 hours per weekShift: 8 hours, daysAbout the Position:The successful candidate will be responsible for providing physical therapy services to patients in a dynamic healthcare environment. As a mobility...
-
Package Delivery Specialist
7 days ago
Rome, Georgia, United States United Parcel Service Full timeAbout United Parcel ServiceUnited Parcel Service (UPS) is a leading logistics and transportation company that delivers packages of all shapes and sizes to customers around the world.Job Title: Package Delivery SpecialistSalary:$21.00/hourJob Description:Company OverviewWe are a team of hardworking, efficient package handlers and friendly, focused drivers who...
-
Industrial Cleaning Operations Specialist
6 days ago
Rome, Georgia, United States Envirovac Full timeOverviewEnviroVac is a leading industrial cleaning services provider in the Southeastern United States. We pride ourselves on our commitment to safety, quality, and customer satisfaction.Our team of experts is dedicated to delivering exceptional results for our clients, from small-scale projects to large-scale industrial cleaning operations. With a strong...
-
Autism Care Specialist
7 days ago
Rome, Georgia, United States Magical Moments ABA Full timeWe are seeking a detail-oriented and patient individual to work with clients on the Autism spectrum as an Autism Care Specialist. This role involves providing direct instruction and programs to increase communication, daily living skills, social skills, play skills, and more.The salary for this position is estimated to be around $27-30 per hour, based on...
-
Food Service Specialist
3 days ago
Rome, New York, United States Betsy Ross Nursing & Rehab Center Full timeJob OverviewA leading nursing home facility in Rome, NY seeks a skilled Dietary Aide/Food Service Worker to join our team. The ideal candidate will provide excellent meal service to residents while adhering to all policies and procedures of the facility.Responsibilities:Prepare and serve food to residents in a sanitary and safe manner.Clean up after meals...
-
Medical Nurse Specialist
6 days ago
Rome, Georgia, United States Atrium Health Navicent Full timeAtrium Health Navicent seeks a dedicated Medical Nurse Specialist to join its team in Rome, Georgia. This role is an excellent opportunity for a skilled nurse to make a meaningful impact in the lives of patients.Company OverviewAtrium Health Navicent is a leading healthcare provider in central and south Georgia, committed to elevating health and well-being...
-
Optimized Product Display Specialist
1 week ago
Rome, New York, United States SAS Retail Services Full time**Job Summary:**We are seeking a detail-oriented and physically fit individual to join our team as an Optimized Product Display Specialist. As a key member of our retail services team, you will be responsible for ensuring optimal product display and movement in retail settings to enhance sales opportunities.About the Role:Collaborate with stores and...
-
Medical Support Specialist
1 week ago
Rome, Georgia, United States Atrium Health Full timeAbout the RoleAtrium Health is seeking a highly motivated Medical Support Specialist to join our team. This role plays a critical part in providing exceptional patient care and ensuring a positive experience for our patients.Job SummaryThe Medical Support Specialist will work closely with our medical staff to provide supportive care to adult and geriatric...