Debt Collector

4 weeks ago

Aurora, United States The Office of Westhill Full time
Job DescriptionJob Description

We are looking for reliable and well-rounded people with confidence who enjoy the customer service experience. This person will be responsible for a variety of things, including recovering losses on accounts receivables. Good communication skills and a sense of urgency are extremely useful however prior experience is not required to be successful.

Responsibilities

  • Account Management
  • Action planning
  • Detailed-oriented
  • Negotiation
  • Making & Receiving calls
  • Problem solving
  • Maintain a high level of discretion and confidentiality
  • Investigate and resolve discrepancies
  • Manage multiple priorities
  • Create trust relationships with Consumers
  • Maintain communication with Consumers
  • Comply with legal requirements of FTC and FDCPA

Skills

  • Reliable
  • Experience in Telecommunications
  • Strong understanding of targets and deadlines
  • Knowledge of relevant legal requirements
  • Working knowledge of databases
  • Excellent communication and people skills
  • Negotiating and persuading
  • Bilingual Spanish-speakers a plus (not required)
  • Ability to be polite and compassionate without lacking confidence

We Offer:

  • On sight training
  • Competitive salary
  • Job Growth
  • Bonus Incentives
  • Professional and Family environment
  • Full paid training program

Available Shift:

Mon - Thu: 8am - 5pm Fri: 8am - 4pm