Clinic Coordinator

2 weeks ago

Durham, United States Engage Senior Therapy Full time
Job DescriptionJob Description

Engage Senior Therapy, a division of CPTE Health Group, provides on-site physical therapy, occupational therapy, speech therapy, and fitness services to senior living communities throughout Greater Boston and Southern New Hampshire. We enrich the lives of our patients through expert, results-oriented, and compassionate care that enhances well-being and quality of life.

Engage is looking for passionate and driven professionals who bring the best of themselves to everything they do. If you are ready to make a meaningful impact in a setting that supports clinical excellence, career growth, and teamwork, apply now

Engage Senior Therapy is seeking a experienced and passionate Physical Therapist for a role as Clinic Coordinator in Durham, NH.

About the Role

As Clinic Coordinator, you will lead day-to-day operations of up to two clinics, ensuring each clinics' growth, profitability, and high-quality care delivery. You'll mentor a clinical team while managing your own patient caseload.

Responsibilities include:
Patient Care
• Provide one-on-one physical therapy sessions
• Develop individualized care plans and treat patients through all therapy phases, using evidence-based approaches to restore optimal function.
• Complete daily patient care, progress, and discharge notes.
• Attend weekly case management meetings with the care team and communicate continuously with referring physicians and referral sources.
• Ensure documentation, clinical logs, and checklists follow Engage's policies and procedures.
• Handle patient, family member, or DPOA questions, concerns, or complaints, collaborating with internal leadership to resolve any issues.

Staff Management
• Lead and supervise clinical staff (PTs, PTAs, OTs, OTAs, SLPs), ensuring high performance and a supportive work environment.
• Create and lead annual staff performance reviews, providing ongoing feedback and mentorship.
• Participate in hiring, training, and onboarding of clinical team members
• Prepare and lead staff meetings, addressing any team issues.
• Serve as a mentor or clinical instructor through Engage's New Grad Mentorship and Student Affiliation Programs.

Clinic Management
• Manage clinic schedules and ensure appropriate patient appointments in coordination with the Director of Quality Assurance.
• Prepare and submit weekly reports on KPIs, including visit rates, cancellations, and other metrics.
• Oversee the maintenance and cleanliness of the facility.
• Develop ideas for new program initiatives and assist with their implementation.
• Address any incidents involving patients, visitors, or staff, and ensure compliance with Medicare, state, and federal regulations.

Why Engage?

At Engage, we foster a humble, supportive, team-based culture focused on work-life balance and professional growth. We offer:

• 401(k) with a match
• 4 weeks of PTO for sick and vacation days
• Bonus Incentive Plan
• Competitive compensation and benefits package
• Continuing Education Reimbursement of up to $1500 annually
• Medbridge subscription for unlimited online CEUs
• Medical, Dental, and Vision Insurance
• Paid holidays
• Short- and Long-Term Disability Insurance
• Flexible work schedule

About You

You'd be a great fit for the role if you bring the following:

• 2+ years as a physical therapist in a senior therapy setting
• Previous leadership experience
• Excellent patient care and communication skills
• Ability to multitask and provide an exceptional patient experience
• Passion for patient outcomes and the ability to motivate a team
• Knowledge of clinic KPIs, reporting, and analysis
• Proficiency in Google Docs, Sheets, and/or Microsoft Word, Excel
• Graduate of an accredited physical therapy program
• Active or pending NH state license to practice physical therapy

Engage is committed to serving our providers and team members who serve our patients and our communities. We offer competitive compensation and benefits for our employees and a collaborative, positive culture committed to patient care.

At Engage, we invest in a culture of inclusion and positivity and encourage all to apply to our open roles. You will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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