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Systems Administrator
1 month ago
This is a 6 month contract-to-hire opportunity that currently requires full-time on-site in Washington, D.C.
DOES THIS SOUND LIKE YOU
The Sr. System Administrator will join a highly motivated team that supports all aspects of the organization's internal IT services. This includes ensuring the availability of client/server applications, configuring all new implementations, and developing processes and procedures for ongoing management of the server environment.
- Our team uses various dashboards to track assignments and progress with assigned work – you will be keeping sights on the dashboards to monitor and respond to incoming work assignments and help with balancing assignments with members of the team.
- Monitor, manage, backup, restore, and recover physical (Dell) servers running Windows and Linux, virtual Windows and Linux servers, and VMWare hosts managed by VCenter, and Database Servers running MS SQL, MySQL, and Oracle.
- Monitor, maintain, and manage Cloud and Web services, working with providers to maintain operational access, coordinate upgrades, and communicate scheduled and unplanned outages.
- Monitor and manage SMTP Gateways, Web Load Balancers, and Active Directory Domain Controllers, and monitor, manage, backup, restore and recover Radius Servers, and Certificate Servers.
- Provide active participation in the client's CCB meeting – ensure change tickets are updated to reflect status, including obstacles, and also work with the IT Services Manager to ensure client and QASP reporting capture successes and challenges.
- Assess and resolve Help Desk incident/case tickets escalated to Tier 3 for server and/or server resource issues, including configuration and deployment of new client hardware and software applications; prioritize and respond to help desk tickets as appropriate while striving to comply with SLA goals.
- Perform file system configuration and management - define and perform server backups and recovery per documented and maintained procedures.
- Ensure daily, weekly, and monthly checks are performed and completed following documented procedures.
- Recommend modifications to server environments to improve efficiency, reliability, and performance – implement modifications per approved change requests.
- Conduct hardware, software, and protocols research in support of procurement efforts – conduct capacity planning as needed.
REQUIRED SKILLS/EXPERIENCE:
- You bring a minimum of 5 years of experience in a technical analytical position responsible for administering server environments that are operational 24x7x365.
- Definitely will need to bring the ability to effectively communicate with all levels of the project team, and with the Leadership Team.
- You have experience working cases and change tickets in an ITSM, such as ServiceNow.
- You understand VPC environments (Amazon Linux and MS Windows) Amazon Machine Instances running in EC2 AWS RDS for MySQL and MS-SQL Server Simple Storage Services (S3), Amazon Glacier Storage for long-term archival storage, Identity Authentication Management including Windows AD and ADFS, Google G Suite, VMware tools, Windows OS, Redhat, SQL 2016, VXRails, NetApp CloudSync.
- You have knowledge of configuring VPC and EC2 instances in AWS, and with account administration in Google and Office 365.
- You have in-depth experience with multiple OSs, including MS, Apple, and Linux, and specific knowledge of MS Windows 2008 Server, as well as MS Office.
- Experience installing, configuring, and maintaining all manners of server hardware, including Dell, Client, VMWare ESXi, and vCenter.
- You're experienced with virtual storage devices, such as Cohesity and NetBackup, with storage and backup technologies (SAN & NAS), and SolarWinds.
- Exceptional abilities at load balancing, clustering, and caching, and experience with server performance tuning and monitoring tools.
- We'd like for you to have used/have knowledge of JAMF for remote lifecycle management (Groups, Policies, Configuration, Patches) of Apple devices.
- It will also be helpful if you're familiar with Isilon/Dell PowerScale, QSync, OuSArchiv, LibData, LibNova, and LibSafe.
- You bring knowledge of network components and topologies, and helpful that you're able to create/update processes, and complex diagrams using Lucidchart or comparable.
- You bring general knowledge in a few areas, such as VoIP and Video over IP, Tenable Security Center, and/or Citrix VDI.
- We'd like it if you have knowledge of JAMF Pro features such as Zero Touch Deployments, App Management, Extensive Inventory, Security Controls, and Self-Service App Catalog.
- Very helpful if you bring experience with client/server AV software applications.
- You have certifications, such as MCSE, MCSA, or MTA, along with a commitment and drive to gain additional certifications.
DESIRED SKILLS/EXPERIENCE:
- Prefer that you have a BS in Computer Science, Engineering, or another relevant discipline
