Creative Financial Staffing | Credit Specialist TX | stafford, tx

4 days ago

stafford, United States Creative Financial Staffing Full time
Our manufacturing client is seeking a skilled, detail-orientated Credit Specialist to join their dynamic, growing team
Perks of this Credit Specialist role:
  • Successful company: this organization has been around for a few decades
  • Employee tenure: people stay here for the long haul This organization is also employee-owned
  • Development: the leaders here care about their employees and dedicate the time for growth, learning, and development.

Key Responsibilities of the Credit Specialist:

  • Conduct collection calls and follow-up emails with customers for past-due balances in a professional manner. This is a high volume organization.
  • Build and maintain positive relationships with assigned customers to facilitate collections.
  • Collaborate with the sales team by hosting monthly meetings to discuss collection efforts and accounts of concern.
  • Research and resolve issues contributing to account delinquency by liaising with customers.
  • Work with the sales team and credit manager, when necessary, to expedite collections.
  • Maintain organized and updated customer information, including contacts and communication history.
  • Lead efforts to resolve and minimize customer disputes.
  • Keep detailed records of issues, resolutions, and other pertinent information in the tracking system.
  • Respond to customer requests for credit memos, vouchers, invoices, and statements.

Qualifications of the Credit Specialist:

  • High school diploma required; associate or bachelor's degree preferred.
  • Minimum of 1-2 years of experience in credit and collections or a related field.
  • Proficient in MS Word and MS Excel, including pivot tables.
  • Experience with collection software (e.g., Getpaid, High Radius) is preferred.
  • Familiarity with ERP systems (e.g., Oracle) and portal platforms (e.g., Smart, Ariba) is a plus.

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