Creative Financial Staffing | Commercial Collections Specialist TX | pasadena, tx

1 month ago


pasadena, United States Creative Financial Staffing Full time

Commercial Collections Specialist

About the Company and Opportunity:

  • Our client is a growth-oriented firm in the abrasives and safety equipment distribution industry.
  • This organization is your right-now supplier to help their clients keep projects moving
  • Why work here:
    • Progressive firm with strong relationships nationwide.

Overview of the Commercial Collections Specialist:

  • Collect payments on past due invoices via phone calls and collection e-mails or other correspondence
  • Verify validity of customer account discrepancies by investigating information from sales, customer service departments and from customers
  • Resolve collections issues by examining customer payment plans, payment history and credit line
  • Make outbound collection calls while maintaining and/or improving customer relationships
  • Through personal account management, maintain current knowledge of customer accounts as well as any outstanding issues
  • Provide customers with account statements and invoices
  • Maintain customer collection notes in ERP system
  • Summarize receivables by maintaining invoice accounts; coordinate and prepare monthly AR meeting for designated customer accounts with detailed notes and payment status
  • Run aging reports for use in making collections calls and for management of accounts
  • Process customer credit memos

Preferred Qualifications for the Commercial Collections Specialist:

  • 2+ years of related collections experience in a high-volume business to business collections setting
  • Experience in high volume collections with demonstrated ability to drive down aging of accounts
  • MS Excel - Intermediate
  • Strong attention to detail and organized
  • Ability to work independently and take initiative in a fast-paced environment
  • Great communication and follow-through


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