Creative Financial Staffing | Commercial Collections Specialist TX | pasadena, tx
1 month ago
Commercial Collections Specialist
About the Company and Opportunity:
- Our client is a growth-oriented firm in the abrasives and safety equipment distribution industry.
- This organization is your right-now supplier to help their clients keep projects moving
- Why work here:
- Progressive firm with strong relationships nationwide.
Overview of the Commercial Collections Specialist:
- Collect payments on past due invoices via phone calls and collection e-mails or other correspondence
- Verify validity of customer account discrepancies by investigating information from sales, customer service departments and from customers
- Resolve collections issues by examining customer payment plans, payment history and credit line
- Make outbound collection calls while maintaining and/or improving customer relationships
- Through personal account management, maintain current knowledge of customer accounts as well as any outstanding issues
- Provide customers with account statements and invoices
- Maintain customer collection notes in ERP system
- Summarize receivables by maintaining invoice accounts; coordinate and prepare monthly AR meeting for designated customer accounts with detailed notes and payment status
- Run aging reports for use in making collections calls and for management of accounts
- Process customer credit memos
Preferred Qualifications for the Commercial Collections Specialist:
- 2+ years of related collections experience in a high-volume business to business collections setting
- Experience in high volume collections with demonstrated ability to drive down aging of accounts
- MS Excel - Intermediate
- Strong attention to detail and organized
- Ability to work independently and take initiative in a fast-paced environment
- Great communication and follow-through
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