Creative Financial Staffing | Application Specialist IN | auburn, in

4 days ago


auburn, United States Creative Financial Staffing Full time

Job Summary:
Responsible for the installation, maintenance, and user training on approved client software, including Odyssey, Dayforce, Radley, Concur, O365, and 4D.

Key Responsibilities:

  • Manage security access profiles and login IDs based on user manager authorizations.
  • Provide training for new employees on the company's IT systems.
  • Troubleshoot and resolve system, software, or user issues.
  • Conduct training sessions for users on new systems and software updates.
  • Develop and maintain user documentation for system software.
  • Communicate with customers to meet specific EDI and barcode label requirements.
  • Create customized user training programs.
  • Design, test, and maintain queries and reports using tools such as Data Explorer Intelligent Views, Crystal Reports, Excel, and other reporting platforms.
  • Offer backup support for daily operations as needed.

Skills and Qualifications:

  • Strong communication, interpersonal, and leadership abilities.
  • Excellent analytical and problem-solving skills.
  • Capable of managing and organizing multiple tasks and priorities simultaneously.
  • Proficient in training users with varying levels of technical expertise.

Work Environment:
The Application Specialist will primarily work in an office setting, but will occasionally visit the plant. Must be able to comply with plant conditions.

Physical Demands:

  • Ability to remain stationary for extended periods (approximately 90% of the time).
  • Ability to move around the office and occasionally the plant.
  • Frequent use of a computer and office equipment such as calculators, copiers, and printers.
  • Must be able to communicate effectively with employees and others in person or via phone.
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