Guitar Center | Guitar Repair Tech

1 week ago


pride, United States Guitar Center Full time
Guitar Repair Tech - Guitar Center at Guitar Center summary:

As a Guitar Repair Technician at Guitar Center, you will provide maintenance and repair services on customer-owned instruments while enhancing the customer experience through quality craftsmanship. You will engage with customers, perform warranty repairs, and maintain store inventory, all while embodying the company's mission to foster creativity and lifelong musicianship. The role emphasizes customer focus, initiative, and the ability to effectively communicate and train others in repair techniques.

POSITION OVERVIEW:

Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission.

As our Repair Tech (Guitar), you will provide perform maintenance and repair services on customer-owned instruments and to assist in maintenance of specific store inventory, continually building and increasing the business through great customer experience and quality work.

A few special characteristics that make our Repair Technicians successful:

  • Customer Focus: Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers. Able to step in to handle customer service issues.
  • Initiative: Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them. Able to learn quickly and take positive action without being requested to do so. Able to develop knowledge and skills including product, store operations, sales and leadership.
  • Selling: Able to work through GC certification program to gain a base understanding of products and sales techniques.
  • Training: Able to effectively train learners and communicate info and techniques so that they are retained.

As our Repair Technician, you will:

  • Interact with customers, ensuring a positive customer experience
  • Service customer-owned instruments with a high level of craftsmanship
  • Maintain store owned gear, as requested
  • Complete warranty repair work
  • Additional duties as assigned

Why Guitar Center? Here's just some of the rewards:

For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.

Requirements:

  • Skilled understanding of repairing Guitars

Preferences:

  • Foundational product knowledge on Guitar Center products

Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements.

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling ext. 2862 or by sending an email to .


Keywords:

guitar repair, musical instruments, customer service, instrument maintenance, craftsmanship, repair technician, music industry, customer experience, warranty repair, Guitar Center


  • Guitar Repair Tech

    3 weeks ago


    pride, United States Guitar Center Full time

    POSITION OVERVIEW: Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive...

  • Guitar Repair Tech

    4 weeks ago


    pride, United States Guitar Center Full time

    POSITION OVERVIEW: Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive...


  • pride, United States Guitar Center Full time

    Retail Guitar Repair Tech at Guitar Center summary: As a Retail Guitar Repair Tech at Guitar Center, you will provide expert maintenance and repair services on customer-owned instruments, ensuring a high level of craftsmanship. Your role emphasizes customer interaction, delivering an excellent customer experience through knowledgeable and friendly...


  • pride, United States Guitar Center Full time

    POSITION OVERVIEW: Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive...

  • Guitar Technician

    3 weeks ago


    pride, United States Guitar Center Full time

    POSITION OVERVIEW: Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive...


  • pride, United States Guitar Center Full time

    POSITION OVERVIEW: Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive...


  • pride, United States Guitar Center Full time

    Retail Guitar Repair Tech - Base Pay + Commissions at Guitar Center summary: The Retail Guitar Repair Technician at Guitar Center provides high-quality maintenance and repair services for customer-owned instruments while ensuring a positive customer experience. The role involves interacting with customers, performing repairs with craftsmanship, and...


  • pride, United States Guitar Center Full time

    Guitar Technician - Guitar Center at Guitar Center summary: As a Guitar Technician at Guitar Center, you will provide maintenance and repair services for customer-owned instruments while contributing to a positive customer experience. Your role will involve interacting with customers, ensuring high-quality craftsmanship in repairs, and maintaining store...

  • Guitar Technician

    4 weeks ago


    pride, United States Guitar Center Full time

    POSITION OVERVIEW: Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive...


  • Pride, United States Guitar Center Full time

    We are seeking a skilled Guitar Instrument Repair Specialist to join our team at Guitar Center. As a Repair Tech, you will provide top-notch maintenance and repair services on customer-owned instruments, while also assisting in maintaining our store inventory.Company OverviewGuitar Center embodies the world of creativity and music by encouraging staff to...


  • pride, United States Guitar Center Full time

    Luthier - Guitar Center at Guitar Center summary: As a Repair Technician at Guitar Center, you will provide maintenance and repair services on customer-owned instruments while ensuring a positive customer experience. Your role involves maintaining store-owned gear and completing warranty repair work, all while connecting with customers and demonstrating...


  • pride, United States Guitar Center Full time

    Guitar Technician at Guitar Center summary: The Guitar Technician at Guitar Center specializes in maintenance and repair services for customer-owned instruments, ensuring an exceptional customer experience through craftsmanship and product knowledge. This role also involves maintaining store-owned gear and completing warranty repairs while actively...


  • pride, United States Guitar Center Full time

    POSITION OVERVIEW: Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive...


  • pride, United States Guitar Center Full time

    About Guitar CenterGuitar Center is a world-renowned music retailer that empowers musicians and non-musicians alike to unleash their creativity. Our mission is to provide exceptional customer experiences while fostering a community of passionate music enthusiasts.Job SummaryWe are seeking an experienced Guitar Repair Professional to join our team. As a key...


  • pride, United States Guitar Center Full time

    POSITION OVERVIEW: Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive...


  • pride, United States Guitar Center Full time

    POSITION OVERVIEW: Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive...


  • pride, United States Guitar Center Full time

    POSITION OVERVIEW: Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive...


  • pride, United States Guitar Center Full time

    Guitar Technician - Base Pay + Commissions at Guitar Center summary: As a Guitar Technician at Guitar Center, you will provide maintenance and repair services on customer-owned guitars, enhancing customer experiences through high-quality craftsmanship. The role demands a deep understanding of customer service, initiative in identifying opportunities, and...

  • Guitar Technician

    3 weeks ago


    pride, United States Guitar Center Full time

    POSITION OVERVIEW: Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive...


  • Pride, United States Guitar Center Full time

    Guitar Center is a dynamic and inclusive work environment where creativity meets music.As an Instrument Repair Specialist, you will be at the forefront of delivering exceptional customer experiences by providing top-notch repair services for guitar instruments.We are seeking a skilled technician with a passion for music to join our team. If you're a...