Readiness Coordinator

FirstEnergy at a Glance
We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers' lives brighter, the environment better and our communities stronger.
FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.
About the Opportunity
This is an open position with FirstEnergy Pennsylvania Electric Company, a subsidiary of FirstEnergy Corp. [PN]
The Readiness Coordinator position supports Distribution Line Operations Management by pre inspecting jobs to ensure overall job readiness, as well as identifying and minimizing safety exposures in the field.
This position is located on site at the Montrose Service Center in Montrose, PA.
Responsibilities include:
- Demonstrating and directing a solid commitment to all aspects of safety.
- Providing reliable support to supervision by planning and scheduling activities, managing the work queue, staffing, equipment, materials, tools, switching orders, permits, work package instructions, planned outage notifications, etc.
- Assisting supervision in establishing work commitment dates and taking steps to expedite delivery when necessary and/or practical.
- Physically visiting jobs to determine the job readiness state and communicating before jobs are dispatched.
- Utilizing the job readiness checklist to ensure jobs can be executed.
- Identifying and applying safe work practices and adhering to applicable sections regarding motor vehicle safety.
- Utilizing applicable critical control checklists to identify exposures ensuring safe work execution and job site safety for self and others.
- Supporting storm restoration efforts, including the ability to be MOP trained.
- Ensuring job readiness, and communicating with customers, property owners, architects, engineers, etc., when necessary once a job is released from design.
- Interacting with internal/external customers on inquiries concerning construction and maintenance activities.
- Coordinating work request activities with the planner scheduler to establish job start and completion dates.
- Gathering information for job execution by performing a field investigation which identifies items such as terrain conditions, buildings, equipment clearances and obstacles.
- Performing pre work request assessments to facilitate optimal resource utilization and reconcile differences between design and construction.
- Ensuring UG Utility locates are completed (i.e., OUPS, MISO Utility Tickets).
- Assisting with Claims resolutions.
- Managing time and priorities, and update management on work in progress, backlog of work, section productivity and all other applicable status updates.
- Conducting research, develop alternatives/solutions, and provide work process improvements by anticipating needs, developing, or recommending solutions, and accepting ownership.
- Assisting management by providing technical reports and metrics to ensure compliance with FirstEnergy practices and procedures. Interpret report analysis and prepare recommendations based on the analysis.
- Following existing processes and improvement practices to develop and support appropriate documentation, communication, and training.
- Discussing work to be performed with Line Supervisors to address special needs, equipment, vehicles, flaggers, and review prints when necessary.
- Assisting during emergencies and storm-related activities and travel to various off-site locations as well as FirstEnergy office locations, training facilities and customer sites, when requested.
- Serving as backup and/or support to Planner/Scheduler position as necessary.
- May be required to provide support for or act as the call duty Supervisor.
Qualifications
- Two to four-year degree in Engineering Technology or related discipline and 1 to 6 years related work experience is required.
- In lieu of a degree, minimum 3 to 10 years related work experience is required. Related work experience includes knowledge of planning/scheduling of work, construction and maintenance practices, procedures, work methods, materials, equipment, and tools which would be used to determine the resources necessary to perform construction and maintenance work activities.
- Current knowledge of National Electric Safety Code (NESC), National Electric Code (NEC), Customer Guide for Electric Services (CGES).
- Understand the Company's Accident Prevention Handbook and Manual of Operations and the practical application in the workplace.
- Interpret work requests, engineering drawings, schematics, equipment instruction manuals and procedures to develop accurate work plans.
- Self-motivated and able to balance competing priorities.
- Develop, collect, organize, and analyze information from a variety of sources to develop reports and provide information on backlog and productivity.
- Possess solid verbal and written communication skills.
- Experience with Microsoft Office (Word, Excel, Access, PowerPoint, and Outlook), along with knowledge of SAP, geographical information system (GIS), customer request work scheduling (CREWS), CLICK, power outage reporting system (NMS Flex Operations), computer aided drafting (CAD/AutoCAD), and Energy Delivery Outage Application. Experience with database query tools.
- Possess working knowledge of the purpose, function, and operating characteristics of equipment, distribution design, residential, commercial, and utility electrical distribution systems, and construction methods, maintenance practices, service practices, standards, and procedures.
- Demonstrate an understanding and knowledge of legal and regulatory requirements as appropriate.
- Possess a valid driver's license.
Benefits, Compensation & Workforce Diversity
At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.
Safety
Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.
Position Classification
Non-Exempt
FirstEnergy Human Resources Team