Hospital Director of Operations, Veterinary Medicine
3 weeks ago
Are you a dynamic leader with a passion for healthcare excellence? We are seeking a multi-site Hospital Director who embodies a unique blend of operational expertise, business acumen, and a commitment to people-centered outcomes. In this pivotal role, you will collaborate with diverse teams to drive results and foster a culture of communication and teamwork across our facilities.
If you’re ready to make a significant impact and lead our hospitals to new heights of performance and patient care, we want to hear from you
What’s in it for you?
- A competitive salary range of $115k – 130k/ yr
- Annual profit-sharing bonus plan
- Comprehensive Benefits package that offers paid time off and a 401k match
- The Ethos Veterinary Health (EVH) Community offers resources such as Talkspace, EAP, and Pawcasts (wellness & self-care practices) from our Chief Community Officer.
This Hospital Director will also have responsibility for the Emergency Animal Hospital of Collin County (EAHCC) just 15 minutes away. EAHCC is a specialized medical facility dedicated to the well-being of animals. Our mission is to create a comprehensive pet healthcare environment where exceptional customer service is combined with superior veterinary care.
As our Hospital Director, you’ll be the go-to person for driving success in an entrepreneurial environment, partnering with our talented medical team, and reporting directly to Ethos Specialty/ER leadership. You’ll be the heart of our hospital’s operations—leading, motivating, and growing our amazing team, all while making data-driven decisions to ensure both clinical and financial success.
Job Responsibilities:
Leadership
- Directly oversee all operations and business activities, leading team members across all departments with enthusiasm and purpose.
- Partner effectively and collaboratively with the Medical Director, who plays a key role in hospital management and ensuring high-quality patient care.
- Demonstrate a strategic orientation by translating vision into actionable plans, managing operations effectively to achieve objectives.
- Direct the leadership team collaboratively, facilitating resolution of issues and driving growth within the hospital.
- Organize and conduct engaging staff meetings, regularly meeting with managers to evaluate and plan for the welfare of the practice while attending corporate meetings.
- Consciously shape a positive hospital culture based on trust and teamwork, catering to the needs of our clients and referring veterinarians.
- Oversee recruitment, interviewing, and hiring of staff in conjunction with the Medical Director, ensuring we attract top talent.
- Monitor employee competence and effectiveness through manager feedback and observation, conducting performance and salary reviews while overseeing disciplinary actions and terminations.
- Collaborate on the recruitment, interviewing, contract negotiation, and hiring of doctors with the Medical Director to maintain our high standards of care.
- Work closely with the Medical Director to establish optimal medical care while maintaining the hospital's positive financial health.
- Exhibit a calming, humble, and teachable attitude, effectively addressing decisive change throughout the hospital.
- Be passionate about providing resources, support, and supervision for hospital staff, fostering an incredibly positive and forward-moving culture.
- Develop an in-depth understanding of the local market and build strong relationships with referring general practice veterinarians to grasp their needs.
- Understand, participate in, and support planned marketing events and programs, ensuring that the hospital staff utilizes marketing tools effectively.
- Identify and execute short- and long-term plans for growth, including new service additions, recruitment of key team members, pricing strategies, space optimization, and equipment acquisitions.
- Take charge of accounting and finance processes within the hospital, creating annual operating budgets aimed at revenue growth and profitability.
- Lead hospital financial activities with monthly reviews of financial statements and implement corrective actions as needed.
- Apply continuous improvement principles to financial and operating processes, fostering a feedback loop with doctors and staff.
- Own the P&L and ensure that financial results meet and exceed expectations.
- Review accounts receivable for proper and timely processing.
- Handle payroll processing biweekly, ensuring accuracy and efficiency.
- Be an inspirational and motivational leader, driving results across all business elements by setting goals and evaluating progress.
- Help each team member develop a deep understanding of the mission, vision, and values, aligning their work with business goals that drive our success.
- Partner effectively with Ethos and technology providers to enhance hospital activities and improve client and veterinarian experiences.
- Direct growth activities to support business objectives, providing thought leadership, coaching, and mentoring to elevate the entire team’s performance and productivity.
- Understand lean principles, identifying and executing opportunities to improve processes and create efficiencies.
- Recognize how to grow and develop De Novo locations in line with market potential.
- Administer and review non-medical client complaints, ensuring swift resolution.
- Oversee billing processes, including calculations of discounts and special accounts.
- Ensure client flow is smooth, guaranteeing that clients and patients are treated professionally, timely, and competently.
- 5+ years of progressive operational management experience with a record of success, including experience managing a P&L.
- MBA or equivalent experience is preferred.
- Healthcare (veterinary or human) experience preferred, but not required.
- Multi-site leadership experience preferred, but not required.
- Learns quickly and can absorb new information rapidly.
- Self-motivated while also an expert at motivating, coaching, and inspiring others.
- Ability to roll up your sleeves and get things done with enthusiastic participation, including flexible and irregular hours and role descriptions to support the hospital.
- Proficient in Microsoft applications - Excel, Word, PowerPoint, and Outlook.
Join us in this exciting opportunity to lead with purpose and passion, making a lasting impact in the healthcare community
We are partnered with Ethos Veterinary Health. Ethos is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually. The integrated and collaborative network of veterinary professionals utilizes state-of-the-art technology and a scientific, evidence-based approach to deliver compassionate, unparalleled care and rewarding careers. Committed to revolutionizing veterinary medicine, Ethos sets the standard in veterinary excellence. Discover more at EthosVet.com
Ethos Veterinary Health offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, Ethos provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.
Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
PM19
Powered by JazzHR
PI6496fc1e6e2d-25405-35850258
-
Frisco, United States Ethos Veterinary Health Full timeJob DescriptionJob DescriptionAre you a dynamic leader with a passion for healthcare excellence? We are seeking a multi-site Hospital Director who embodies a unique blend of operational expertise, business acumen, and a commitment to people-centered outcomes. In this pivotal role, you will collaborate with diverse teams to drive results and foster a culture...
-
Veterinary Criticalist
1 week ago
Frisco, United States National Veterinary Associates Full timeJob Description North Dallas VESH is a brand new, state-of-the-art hospital in Frisco, Texas that opened April 2023, we are looking for a second Criticalist to grow our critical care service. If you have always wanted to create your ideal job and be part of a dynamic leadership team, we want to hear from you. We are have a culture of collaboration, growth...
-
Veterinary Operations Executive
4 days ago
Frisco, Texas, United States Ethos Veterinary Health Full timeJob OverviewEthos Veterinary Health is at the forefront of innovation and world-class medicine. As the premier network of over 140 specialty and emergency hospitals across North America, Ethos brings together a dedicated community of more than 1,500 specialized doctors providing care for nearly 2 million pets annually.
-
Emergency Veterinary Technician, ND VESH
2 weeks ago
Frisco, United States Ethos Veterinary Health Full timeEmergency Veterinary Technician, ND VESH Are you an experienced Emergency Veterinary Technician with strong leadership skills, seeking a dedicated, team-oriented environment committed to exceptional patient care and client service?Look no further! North Dallas Veterinary Emergency and Specialty Hospital (ND VESH) is a brand-new, state-of-the-art facility...
-
Emergency Veterinary Technician, ND VESH
3 weeks ago
Frisco, United States Ethos Veterinary Health Full timeEmergency Veterinary Technician, ND VESH Are you an experienced Emergency Veterinary Technician with strong leadership skills, seeking a dedicated, team-oriented environment committed to exceptional patient care and client service? Look no further! North Dallas Veterinary Emergency and Specialty Hospital (ND VESH) is a brand-new, state-of-the-art facility...
-
Emergency Veterinary Technician, ND VESH
3 weeks ago
Frisco, Texas, United States Ethos Veterinary Health Full timeEmergency Veterinary Technician, ND VESH - Lead Animal Care SpecialistCompany OverviewEthos Veterinary Health is a leading network of specialty and emergency hospitals across North America. We're committed to revolutionizing veterinary medicine and setting the standard in veterinary excellence.Salary & BenefitsWe offer a competitive salary range of $18-$22...
-
Veterinary Care Specialist
4 weeks ago
Frisco, Texas, United States Banfield Pet Hospital Full timeAt Banfield Pet Hospital, we're seeking a dedicated and compassionate Pet Health Technician to join our team. As a key member of our veterinary care team, you will play a vital role in providing exceptional care to our furry patients.Key Responsibilities:Provide top-notch care to pets, including preventive care and treatmentBuild strong relationships with...
-
Veterinary Technician
2 months ago
Frisco, United States Blackstone Animal Hospital Full timeWho we are: Calling all rockstar veterinary technicians and assistants! Are you looking for a change? Are you missing predictability in your schedule? Got a craving for a veterinary technician or assistant position that lights your fire, not burns you out? If so, the team at Blackstone Animal Hospital wants to talk! Exciting things are happening at...
-
Veterinary Technician
6 months ago
Frisco, United States Banfield Pet Hospital Full timeIf you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Credentialed Veterinary Technician Hospitals Hiring Frisco Frisco Legacy Frisco North Little Elm The anticipated starting hourly rate for individuals expressing interest in this...
-
Veterinary Medical Professional
19 hours ago
Frisco, Texas, United States Phillips Creek Veterinary Hospital Full timeComprehensive Animal Care ServicesAt Phillips Creek Veterinary Hospital, we offer a range of comprehensive companion animal healthcare services. Our experienced team delivers top-notch care to pets and owners in Frisco, The Colony, Little Elm, and Hackberry communities.State-of-the-Art FacilitiesOur hospital features modern facilities, a spacious working...
-
Veterinary Technician
3 weeks ago
Frisco, Texas, United States Ethos Veterinary Health Full timeWe are seeking a skilled Veterinary Technician to join our team at North Dallas Veterinary Emergency and Specialty Hospital (ND VESH). As an Emergency Veterinary Technician, you will assist our doctors in a wide range of critical tasks, including IV catheter placement, blood draws, IV fluid management, diagnostics and supportive therapies, surgical scrub and...
-
Veterinary Care Specialist
3 weeks ago
Frisco, Texas, United States Phillips Creek Veterinary Hospital Full timeAbout Us:Phillips Creek Veterinary Hospital is a full-service companion animal hospital providing comprehensive pet healthcare services in the North East region of Texas since 2012.We are housed in a modern facility, offering a spacious working area, a large treatment area, an in-house laboratory, digital radiography, ultrasound, and cold laser therapy.Our...
-
Veterinary Care Specialist
4 weeks ago
Frisco, Texas, United States Blackstone Animal Hospital Full timeJoin Our Team as a Veterinary Technician!Are you a passionate and skilled veterinary technician looking for a new challenge? Do you want to work in a supportive and fun environment that encourages camaraderie and opportunities to learn and grow? Look no further than Blackstone Animal Hospital!We are seeking a talented veterinary technician to join our team....
-
Veterinary Care Specialist
1 month ago
Frisco, Texas, United States Banfield Pet Hospital Full timeUnlock Your Potential as a Licensed Veterinary TechnicianAt Banfield Pet Hospital, we're passionate about delivering exceptional care to pets and their families. As a Licensed Veterinary Technician, you'll play a vital role in our mission to create a better world for pets.About the RoleWe're seeking a skilled and compassionate Licensed Veterinary Technician...
-
Veterinarian - Frisco, TX
3 months ago
Frisco, United States Phillips Creek Veterinary Hospital Full timeWho we are:Phillips Creek Veterinary Hospital is a full service companion animal hospital providing comprehensive pet healthcare services in the Frisco, The Colony, Little Elm, and Hackberry communities since 2012. Frisco, Texas is located in the North East region of the state of Texas, 30 miles north of Dallas, TX along the rapidly expanding North Dallas...
-
Veterinary Business Partner- Frisco, TX
4 weeks ago
Frisco, United States Petfolk Full timeJoin us on our journey to transform pet care and improve the health and happiness of pets, pet parents, and veterinary caregivers. Our goal is lofty and requires confident, friendly, resilient professionals dedicated to making a difference in all the lives they touch each and every day. We are very pleased to offer a new opportunity to join our incredible...
-
Veterinary Assistant
4 weeks ago
Frisco, Texas, United States CityVet Full timeAbout CityVetAt CityVet, we prioritize the well-being of both our staff and their pets. Our mission is to create a positive and supportive work environment where our employees can thrive and grow.Job SummaryWe are seeking a skilled Veterinary Technician to join our team at CityVet - Frisco Lexington. As a Veterinary Technician, you will play a vital role in...
-
Emergency Veterinarian
6 months ago
Frisco, United States Veterinary Emergency Group Full timeWHO WE AREVeterinary Emergency Group (VEG) is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing emergency medicine with a “customer first” mentality and a true, employee-centric work environment. TALENT + CULTURE AT VEGAt VEG,...
-
Veterinary Technician
4 weeks ago
Frisco, United States CityVet Full timeHappy people. Healthy pets. At CityVet, we believe healthy pets start with happy people. It is important that our vet-led clinics are filled with smiling faces and compassionate pet people, and each of our employees play a vital role in creating the positive vibe felt at our offices. Starting a career at CityVet means growing in a fun, people-first...
-
Veterinary Technician
1 month ago
Frisco, United States CityVet Full timeHappy people. Healthy pets. At CityVet, we believe healthy pets start with happy people. It is important that our vet-led clinics are filled with smiling faces and compassionate pet people, and each of our employees play a vital role in creating the positive vibe felt at our offices. Starting a career at CityVet means growing in a fun, people-first...
