Entry Level IT

5 days ago


Aurora, United States TEKsystems Full time
Job DescriptionJob Description

4

Week(s) project

 

Req Description

 

Description

Our client is migrating to a new ERP system, they are moving from Manbase to AX. It will involve 15 domestic plants where they are going to be taking out old technology and putting in the new technology and system (green screens, equipment, scanners, etc.). They will do this roll out in 3 waves. They will need resources at each site to assist on the plant floor with scanner support for the plant workers and office staff. They will be provided a tutorial video when they first start of the top questions that may arise that they can help the users through. For instance, not able to log into the scanner, replacing batteries, etc. The resources will be responsible for either assisting the users with their basic scanner issues (if able to address) or escalating to the plant/central hubs (each site with have a hub). Each resource will be responsible for downloading teams onto their phone and leveraging that to communicate/escalate issues to the hub/group chat and their project leader for quick resolution. 1 resource at each site will need to anticipate starting on that Sunday of the kickoff date for the plant they are located at and working 11 days straight. They will start out by unboxing equipment, putting it where it goes, plugging in monitors, keyboards, mice (template to follow) and then handling any issues with handheld barcode scanners. If they cannot handle issues they will be responsible for escalating up to team for proper resolution. There may be some reconfigurations involved but limited with equipment and will be scripted. Those resources will then roll over into scanner support. Each resource will be onsite for 4 weeks. The first week will include a tutorial, script and tour of the plant so they become familiarized with what everything is and means.

They are breaking this down into 3 waves- each wave will go 4 weeks.

Wave 2 is slated for April 17th through May 14th at the following sites
30 Veterans Memorial Dr, Green Island, NY 12183 (5 techs)
9597 Bradford Rd, Avon IN 46123 (5 techs)
850 Jetstream Dr, Orlando, FL 32824 (5 techs)
1201 Hwy 290 West, Brenham TX 77833 (5 techs)
18701 E. 38th Ave, Aurora CO 80011 (5 techs)
1130 Seventh St., Richmond, CA 94801 (5 techs)

 

Enterprise Req Skills

customer service,technical aptitude,entry level,timely,productive,proactive,professional,troubleshooting

 

Job Title

Floor Patrol

 

Top Skills Details

- Customer Support- being proactive and friendly, walking around the plant to assist employees with their scanners and any questions/concerns they have and escalating to the right point of contact. Need to have good people skills as they will be talking to employees that may get frustrated with changes but just remember to have patience and not get upset easily as this is a stressful migration to some.
- Technical Aptitude/Basic Troubleshooting- they are open to entry level candidates as long as they are able to quickly grasp concepts and easily follow technical scripts and directions. They will be responsible for utilizing their cell phone onsite and downloading teams to commute among the team/hub of issues that need to be escalated up.
- Timely, Productive and Proactive- again this will be the first line of support to the plant employees through a new migration so just being able to work with them timely and get their issues resolved as quickly as possible.

Need people that are flexible with different shifts, open to working over time and working in a high intensity project for the first couple of weeks.

 

Additional Information

 

Drug Test Required

true

 

Experience Level

Entry Level

 

External Communities Job Description

Our client is going through a large ERP migration and needs resources to assist with floor patrol which consist of walking the plant floors and providing support to the plant employees with their new scanners. We are looking for someone that has technical aptitude, great customer support, and flexible with hours.

 

EVP

Ability to support an industry leader within mattress manufacturing through a large ERP migration project. They will be able to assist and provide first line support through this initiative/migration to their plants. Ability to gain entry level IT experience

 

Additional Skills Tags

troubleshooting

 

Additional Skills & Qualifications

They will do a super user training session on Thursday or Friday before wave kicks off and which they will pay for hours worked per consultant for training. They expect all to attend that training and it will include tour and crash course on what could happen and layout of plant and things to look out for. Understand from a plant perspective, meet with site manager and 4 hour training.

Then start following Monday. 1 resource for each site will be for JR still. have it spaced out 9 hour days and 1 hour lunch. Some may work OT. There will be 3 shifts they put them on, 6am-3/4P, 9A-6p, 6p-1:30am. First week for all plants will be 8-5. Candidates need to be prepared to work different shifts.

 

Business Challenge

The old system could have negative inventory but on the new on they cannot so it is essential in their business for this update to keep updates on inventory. Most of the users they will be impacting and supporting are floor plant workers and office staff.

 



  • Aurora, United States Price Solutions Full time

    This entry level role allows both hands-on experience and classroom training from our nationally recognized management team. Trainees are to represent our company with professionalism and practice honesty and integrity in all business transactions. We are looking for ambitious and creative forward thinkers that will engage directly with clients in order to...

  • Finance Specialist

    4 months ago


    Aurora, United States University of Colorado Full time

    Finance Specialist (Entry – Senior Level)-32690University Staff Description University of Colorado Anschutz Medical Campus School of Medicine | Department of Psychiatry Job Title: Finance Specialist (Entry – Senior Level) Position: #00820208 – Requisition: #32690 Job Summary: The Department of Psychiatry (DOP) seeks a...


  • Aurora, United States Expeditors Full time

    Are you a previous or upcoming college graduate who's looking to find a career rather than a job? Are you excited to work hard and learn in a challenging and rewarding environment? Expeditors might be the place for you! These positions serve as entry Business Services

  • Entry level Sales

    2 months ago


    Aurora, United States Renewal By Andersen Full time

    Job DescriptionJob DescriptionEsler Companies - Renewal by Andersen is seeking motivated, goal-oriented Entry Level Sales Reps to join our canvassing team. With over 40% of management starting out in this role, you will be provided with mentorship, paid training, and personal development throughout your career. Whether youve worked for the Military, Solar,...


  • Aurora, United States University of Colorado Full time

    Clinical Research Coordinator (Entry – Senior Level)-33948University Staff Description University of Colorado Anschutz Medical Campus School of Medicine | Department of Medicine | Division of Hematology Job Title: Clinical Research Coordinator (Entry – Senior Level) Position: #00824118 – Requisition: #33948 Job Summary: ...


  • Aurora, United States Jackson Hewitt Full time

    Seeking a job that fits around your life? Look no further! We provide flexible scheduling options, so you can balance work and personal commitments. Embrace the possibilities by adding this side gig or growing a new career at Jackson Hewitt and apply today! If you join our team as an Entry-Level Seasonal Tax Preparer, you'll conduct one-on-one tax interviews...


  • Aurora, United States Blue Raven Solar Full time

    We are hiring immediately for an appointment setter! Compensation - paid every Friday: 1. Uncapped Commission + Earn up to $140 PER appointment + Potential to earn $4,500- $8,000+ per month 2. Weekly advance + To supplement your start in a commission based career, we provide a weekly advance of up to $200 a week for your first 4 weeks! + When your earned...


  • Aurora, United States Blue Raven Solar Full time

    We are hiring immediately for an appointment setter! Compensation - paid every Friday: 1. Uncapped Commission Earn up to $140 PER appointment Potential to earn $4,500- $8,000+ per month 2. Weekly advance To supplement your start in a commission based career, we provide a weekly advance of up to $200 a week for your first 4 weeks! When your earned...


  • Aurora, United States Soar Autism Center Full time

    At Soar Autism Center, our care model is based on the Early Start Denver Model (ESDM), a care program adapted to the unique learning needs of children with early autism. By integrating child development best practices and behavior analysis, we help these children grow, learn, and thrive in their everyday experiences.If you're passionate about child...


  • Aurora, United States Soar Autism Center Full time

    At Soar Autism Center, our care model is based on the Early Start Denver Model (ESDM), a care program adapted to the unique learning needs of children with early autism. By integrating child development best practices and behavior analysis, we help these children grow, learn, and thrive in their everyday experiences.If you're passionate about child...


  • Aurora, United States Soar Autism Center Full time

    At Soar Autism Center, our care model is based on the Early Start Denver Model (ESDM), a care program adapted to the unique learning needs of children with early autism. By integrating child development best practices and behavior analysis, we help these children grow, learn, and thrive in their everyday experiences. If you're passionate about child...


  • Aurora, United States Soar Autism Center Full time

    At Soar Autism Center, our care model is based on the Early Start Denver Model (ESDM), a care program adapted to the unique learning needs of children with early autism. By integrating child development best practices and behavior analysis, we help these children grow, learn, and thrive in their everyday experiences. If you're passionate about child...


  • Aurora, United States ManTech Full time

    Secure our Nation, Ignite your FutureBecome an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first.  At ManTech International Corporation, you’ll help protect our national security while working on innovative projects that offer opportunities for advancement.Currently, ManTech is seeking a...


  • Aurora, United States Mamba Mentality Consulting Group Full time

    Job DescriptionJob DescriptionWe are currently offering customer success positions that include comprehensive training. No prior sales experience is necessary, and we will train you to learn a variety of skills from sales and human resources to management and mentorship.Successful candidates will have opportunities to advance through the organization. As a...


  • Aurora, United States Mamba Mentality Consulting Group Full time

    Job DescriptionJob DescriptionWe are currently offering customer success positions that include comprehensive training. No prior sales experience is necessary, and we will train you to learn a variety of skills from sales and human resources to management and mentorship.Successful candidates will have opportunities to advance through the organization. As a...

  • Entry Level Estimator

    4 months ago


    Aurora, United States Twin Oaks Landscaping, Inc. Full time

    Job DescriptionJob DescriptionSeeking team player for an assistants role in our Estimating Department that produces bid proposals for General Contractors. Twin Oaks Landscaping has been in business for 39 years and installs variety of commercial projects in Chicagoland area, including green roof and amenity decks in Chicago proper. This position will...

  • Sales Representative

    3 weeks ago


    Aurora, United States Crown Equipment Corporation Full time

    Company Description:Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of...


  • AURORA, United States Lumen Full time

    About LumenLumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.Lumen’s commitment to workplace inclusion and employee support...


  • AURORA, United States Lumen Full time

    About LumenLumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.Lumen’s commitment to workplace inclusion and employee support...


  • AURORA, United States Lumen Full time

    About LumenLumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.Lumen’s commitment to workplace inclusion and employee support...