Front Desk Coordinator

2 days ago

Hammonton, United States Robert Half Full time
Job DescriptionJob DescriptionWe are offering a long term contract employment opportunity for a Front Desk Coordinator based in Hammonton, New Jersey. The primary function of this role will be to provide administrative assistance in an on-site setting, with duties including greeting customers, collecting customer information, and managing multi-line phone systems.

Responsibilities:
• Greet customers upon arrival and provide excellent customer service
• Collect and process customer information related to their kitchen needs
• Manage a multi-line phone system, ensuring all calls are answered promptly and directed to the appropriate department
• Provide concierge services, adding a personal touch to customer interactions
• Handle email correspondence, responding to customer inquiries in a timely and detail oriented manner
• Perform data entry tasks, ensuring all customer information is accurate and up-to-date
• Order office supplies as necessary, maintaining an organized and well-stocked work environment
• Utilize Microsoft Office Suite to organize files and manage customer data
• Resolve customer inquiries, providing accurate and helpful information
• Monitor customer accounts, taking appropriate action when necessary.• Proven experience in Administrative Assistance
• Proficiency in using a multi-line phone system and handling multiple calls simultaneously
• Prior experience in offering Concierge Services would be advantageous
• Demonstrated ability in providing high quality Customer Service
• Ability to perform Data Entry tasks quickly and accurately
• Excellent Interpersonal Skills for interacting with clients and staff
• Proficiency in Microsoft Excel for data management and analysis
• Familiarity with Microsoft Outlook for managing emails and appointments
• Knowledge of Microsoft Word for document creation and editing
• Experience in Organizing Files, both physical and digital, for easy retrieval and storage

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