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Violations Processor
1 month ago
Responsibilities:
• Utilize web-based tools to process photo enforcement camera violations
• Maintain a high level of quality in work and meet production goals
• Handle other office/clerical duties as assigned
• Demonstrate strong communication skills, both verbal and written, and adapt the medium of communication based on issues at hand
• Exhibit professionalism and the ability to work well with different groups of people
• Show a strong attention to detail and commitment to quality
• Manage multiple tasks and meet all assigned deadlines in a rapidly changing and high-pressure environment
• Develop strong computer skills, particularly in Microsoft Office (Word and Excel), and learn to navigate a variety of computer systems/software
• Assist in the processing of customer credit applications accurately and efficiently
• Maintain accurate customer credit records.• Proficiency in Microsoft Office Suites, including Microsoft Word and Microsoft Excel
• Excellent communication skills, both oral and written
• Strong time management and organizational abilities
• Experience in operations and production environments
• Ability to meet and exceed quality goals
• Familiarity with computer systems and strong overall computer skills
• Previous experience as a processor is desirable
• Knowledge of ProFile and other web-based applications
• Experience with clerical duties such as photocopying and scanning documents
• Proficiency in calendar management and scheduling
• Familiarity with the 'About Time' software
• Experience in training staff or colleagues
• Understanding of violations processing procedures
• Ability to handle fingerprinting tasks efficiently
• Experience in a role requiring strict adherence to quality standards.