Support Project Manager/Lead
4 days ago
Responsibilities:
• Lead the implementation of the ServiceNow platform
• Establish a comprehensive project plan and roadmap for ServiceNow implementation
• Ensure efficient automation of workloads using ServiceNow
• Utilize Microsoft and Microsoft Azure in managing project tasks
• Employ Agile Scrum methodologies in project management
• Adhere to the best practices in project planning and execution
• Handle change management effectively throughout the project lifecycle
• Be proficient in ServiceNow Application, ServiceNow ITSM, and ServiceNow Modules
• Regularly monitor and update the ServiceNow platform as required.• Extensive experience in the Manufacturing industry
• Proven track record as a Support Project Manager/Lead
• Proficiency in Microsoft Office Suite and Microsoft Azure
• Solid understanding and experience with Agile Scrum methodology
• Demonstrated knowledge and application of Best Practices in a manufacturing environment
• Strong skills in Change Management
• Expertise in using and managing the ServiceNow Application
• Experience with ServiceNow Implementation, including planning, execution, and monitoring
• Familiarity with ServiceNow ITSM and ability to leverage it for improved service management
• Practical experience with various ServiceNow Modules
• Knowledge of the ServiceNow Platform and its application in a manufacturing context
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