Workplace Experience Ambassador 3

6 days ago


Miami, United States Robert Half Full time
Job DescriptionJob DescriptionWe are offering a short term contract employment opportunity for a Workplace Experience Ambassador 3 in Miami, Florida. The primary function of this role revolves around ensuring that our building spaces are optimally arranged and maintained to augment the experience of all users. The Workplace Experience Ambassador 3 will engage with a broad spectrum of teams and will be accountable for delivering superior customer service.

Responsibilities:
• Offer superior customer service to both internal and external visitors.
• Take charge of all front house services and appropriately handle incoming queries.
• Organize and aid with the physical arrangement of events and meeting areas, including furniture signage and equipment.
• Keep track of and update daily records of space and room reservations as well as maintain current event calendars.
• Extend support to other facilities team services as needed.
• Exhibit excellent communication skills to customers at all levels, both written and verbal.
• Demonstrate self-motivation with an efficient and confident attitude.
• Collaborate effectively with other team members and represent the team as an ambassador.
• Exhibit detail-oriented and organized behavior.
• Display proficiency in PC operation with the ability to manage daily activities using various platforms.
• Deliver concierge services and cater to hospitality needs.• Demonstrated proficiency in Customer Service, with the ability to interact professionally and productively with all levels of employees
• Strong Planning skills, with a focus on coordinating various workplace activities and events
• Experience with Receptionist Duties, including managing incoming calls and visitor traffic
• Proficiency in Facility management, ensuring the workplace is safe, clean, and well-maintained
• Proven ability in Calendar Management, scheduling and rescheduling appointments effectively
• Ability to handle Queries promptly and efficiently, providing accurate information to employees
• Experience in Catering management, coordinating food and beverage services for workplace events
• Knowledge of PC OS, with the ability to troubleshoot basic computer issues
• Familiarity with Concierge Services, providing assistance to employees as needed.

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