Help Desk Analyst II

2 weeks ago

Haverhill, United States Robert Half Full time
Job DescriptionJob Description

We are offering a long term contract employment opportunity for a Help Desk Analyst II in Woburn Massachusetts. In this role, you'll be the first point of contact for technical issues, ensuring smooth operations across our team.


Responsibilities:

• Handle incoming support tickets, assess their urgency, and offer timely technical solutions.

• Manage the replacement of outdated user and lab computers, ensuring accurate configuration and necessary software installations.

• Collaborate with various teams and departments to identify their software needs and guarantee proper installation and configuration.

• Utilize System Center Configuration Manager (SCCM) for efficient deployment of software and computer imaging, maintaining standardization across all systems.

• Provide reliable support for Windows OS, Office 365, and other software applications, focusing on proper setup, configuration, and troubleshooting.

• Administer user/group management in Active Directory and Intune, ensuring devices are properly managed and users have appropriate access.

• Remotely manage servers, troubleshoot issues, and maintain optimal server performance.

• Assist with networking-related issues, demonstrating familiarity with IDF and network closets.

• Work closely with team leads and stakeholders on various IT projects, including system upgrades and evaluations.

• Evaluate conference rooms, perform inventory, make recommendations, and present findings.

• Coordinate with vendors to get quotes and specifications for replacing old devices in factory environments.

• Balance a mix of ticket-based tasks and high-priority projects, effectively managing time and productivity.

• Communicate clearly and proactively, escalating issues when necessary and providing timely updates.

• Provide guidance and support to entry level team members to ensure overall team success

• Minimum of 3 years of experience in a similar role.
• Proficient in Android Development.
• Experience with Cisco Technologies.
• Knowledge of Citrix Technologies.
• Proficiency in using Mac Computers.
• Familiarity with Microsoft software and applications.
• Experience with Active Directory.
• Familiarity with Apple Devices.
• Strong understanding of Computer Hardware.
• Experience with Configuration Management.
• Proven track record in managing Deployments.

  • Information Security Threat Analyst

    7 days ago

    Haverhill, Massachusetts, United States Millennium Corporation Full time

    Job Title: Information Security Threat AnalystThe Millennium Corporation is seeking a highly skilled Information Security Threat Analyst to join our team in North Charleston. As a Red Team Penetration Tester, you will play a critical role in simulating cyber attacks to help our clients strengthen their defenses.Job Summary:We are looking for a seasoned...

  • Certified Behavior Analyst Position in Haverhill, MA

    3 days ago

    Haverhill, Massachusetts, United States Sunbelt Staffing Full time

    Sunbelt Staffing is seeking a dedicated and experienced Certified Behavior Analyst to join our team in Haverhill, MA.Job OverviewWe are looking for a highly skilled professional with a strong background in behavior analysis to work with students in the Haverhill area. As a Certified Behavior Analyst, you will play a crucial role in helping students achieve...

  • Full Time School RBT In Haverhill, NH

    1 month ago

    Haverhill, United States ProCare Therapy Full time

    Job DescriptionJob DescriptionMinimum 1+ years Behavior Specialist experience required.Job Title: Full-Time Registered Behavior Technician (RBT)Location: Haverhill, NHJob Overview: We are looking for a skilled and compassionate Registered Behavior Technician (RBT) to join our school team in Haverhill, NH. As a key member of our educational and behavioral...

  • Customer Service Desk Full Time

    3 months ago

    Haverhill, United States BJ's Wholesale Club Full time

    Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJs Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, were committed to providing outstanding service and...

  • Radiologic Technologist

    1 month ago

    Haverhill, United States MD Now Full time

    Description This position is incentive eligible. New Hires may receive UP TO $3,000 Sign-On Bonus! The MD Now Urgent Care Clinic hours are Monday-Sunday 8am-8pm. You must have the flexibility to work during those hours.IntroductionDo you want to join an organization that invests in you as a Radiology Technician? At MD Now, you come first. HCA Healthcare...

  • Director of Residential Operations

    3 days ago

    Haverhill, Massachusetts, United States Vinfen Full time

    We are seeking a dedicated and experienced professional to fill the role of Director of Residential Operations. This position is responsible for overseeing the operational, financial, and administrative aspects of our residential programs. As a key member of our team, you will provide leadership and guidance to staff on implementing individualized service...

  • Exciting Career Opportunity: Registered Behavior Technician

    3 days ago

    Haverhill, United States ProCare Therapy Full time

    Job DescriptionJob DescriptionMinimum 1+ years Behavior Specialist experience required.Position: Registered Behavior Technician (RBT)Location: Haverhill, MAEmployment Type: W2, with Weekly Direct DepositBenefits:Comprehensive medical, dental, and vision insurance 401(k) plan with matching contributions Position Overview: Join ProCare Therapy as a full-time...

  • Board Certified Behavior Analyst

    4 weeks ago

    Haverhill, MA, United States BEST ABA (Building Essential Skills Together) Full time

    Empower. Inspire. Connect. B.E.S.T ABA is searching for dedicated individuals driven by compassion to join our ranks. Step into a world where ABA is more than just a science – it's a journey of empathy and understanding. Our tight-knit community values collaboration, humor, and, above all, compassion. If you're ready to make a difference in the lives of...