Customer Service Representative
1 week ago
Description
Answer 60-70 incoming calls from licensed insurance agents and brokers looking to get assistance on our policies and procedures to communicate back to their customers
Research customer policy guidelines and reiterate information back to customer
Provide accurate policy information to customers
Assist in registration and navigation of company registration
Follow up with customers when necessary
Skills
Customer service, Customer service call center, Customer support, Technical support, call center, retail sales, receptionist & csr, administrative support
Additional Skills & Qualifications
Must Haves:
HS Diploma
2+ years of customer service experience in professional environment
Minimum internet speeds of 10 mbps upload and 50 mbps download AND CANDIDATES MUST FILL OUT WFH SHEET BEFORE SUBMITTAL
Preferred:
Call center experience
Insurance, benefits, pension plan experience/knowledge
Bachelors Degree or Associates Degree Experience
***review more information regarding CSR 1 and CSR 2 in additional information
Experience Level
Entry Level
Pay and Benefits
The pay range for this position is $20.00 - $20.00
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Minneapolis,MN.
Application Deadline
This position will be accepting applications until Dec 15, 2024.
About TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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