Administrative Assistant
5 days ago
Responsibilities:
• Conduct research tasks as required, utilizing computer applications such as Microsoft Word, Excel, and PowerPoint.
• Handle customer service interactions in a detail oriented manner, addressing inquiries and resolving issues.
• Carry out office functions such as ordering supplies, photocopying/scanning documents, and maintaining records management systems.
• Prepare and manage documents including invoices, reports, memos, letters, and financial statements.
• Operate independently, demonstrating strong time management and organizational skills.
• Ensure the confidentiality of information, maintaining discretion at all times.
• Distribute incoming correspondence such as faxes and emails, sorting and filing as necessary.
• Prepare responses to correspondence containing routine inquiries, demonstrating effective written communication skills.
• Perform basic bookkeeping tasks, ensuring financial information is accurately recorded.
• Assist with the management of customer accounts, taking appropriate action when necessary.• Proficient in customer service skills, demonstrating the ability to effectively interact with various stakeholders.
• Strong communication skills, both verbal and written, to ensure clear and concise information flow.
• Familiarity with various office functions and procedures to support daily operations.
• Mastery of Microsoft Excel for creating spreadsheets, charts, and managing data.
• Research skills to gather, analyze and present necessary information.
• Proficient in Microsoft Word for creating, editing, and formatting documents.
• Knowledge of the software 'About Time' for efficient time tracking and management.
• Ability to handle correspondence, ensuring timely and accurate communication.
• Experience with clerical duties, including filing, typing, copying, binding, and scanning.
• Understanding of financial statements for maintaining and reviewing financial records.
• Proficient in Microsoft PowerPoint to create effective presentations.
• Knowledge of conductivity principles to ensure effective operations.
• Experience of working with high-level executives, demonstrating detail-oriented communication and discretion.
• Strong interpersonal skills to foster positive relationships with team members and clients.
• Ability to distribute faxes accurately and timely.
• Problem resolution skills to identify and resolve issues effectively.
• Excellent written communication skills for preparing reports, emails, and other business-related documents.
• Records management skills to maintain and organize company records.
• Proficiency in various computer programs to support administrative tasks.
• Basic knowledge of bookkeeping to assist in maintaining financial records.
• Ability to prepare invoices accurately and timely.
• Experience in preparing responses to customer inquiries or complaints.
• Familiarity with SAP S/4HANA for efficient and effective business operations.
• Proficiency in photocopying and scanning documents, ensuring clear and readable copies.
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