Project Assistant
1 month ago
Responsibilities:
• Ensure exceptional customer service by being knowledgeable about our programs and mission.
• Execute fundraising and recruitment outreach via various communication methods.
• Identify prospects for increased engagement in our programs, leading to revenue growth.
• Assist in the daily communication, planning, and evaluation efforts for recruitment, cultivation, and stewardship of event participants.
• Support our development teams by enhancing outreach to increase event revenue through major campaigns, fundraising challenges, and promotions.
• Maintain accurate outreach records utilizing our standard tools and resources.
• Oversee interim management of event donor portfolios and provide recommendations on warm transfers upon transitioning portfolio back to the local team.
• Support our Event Experience activities as needed.
• Assist in the reporting of metrics on team impact to improve the tactics of our team and its methods.
• Process customer credit applications accurately and efficiently and maintain accurate customer credit records.
• Applicant must be open to individuals with 0+ years of experience in a similar or related role
• Proficiency in handling both inbound and outbound calls is required
• Strong customer service skills are essential
• Proficiency in using Salesforce.com is a must
• Excellent communication and interpersonal skills
• Ability to work effectively as part of a team and independently
• Strong organizational skills and attention to detail
• Ability to multitask and manage time effectively
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• High school diploma or equivalent is required; further education may be an advantage
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