Project Assistant

1 month ago


Minneapolis, United States Robert Half Full time
Job DescriptionJob DescriptionWe are in search of a Project Assistant to join our team in Minneapolis, Minnesota. This role falls within the industry and involves engaging participants and their donors with our mission by offering exceptional customer service. The Project Assistant will be a part of a team responsible for implementing fundraising, recruitment, and cultivation strategies for our programs, and will work closely with team members across the country. This role offers a long term contract employment opportunity.

Responsibilities:

• Ensure exceptional customer service by being knowledgeable about our programs and mission.
• Execute fundraising and recruitment outreach via various communication methods.
• Identify prospects for increased engagement in our programs, leading to revenue growth.
• Assist in the daily communication, planning, and evaluation efforts for recruitment, cultivation, and stewardship of event participants.
• Support our development teams by enhancing outreach to increase event revenue through major campaigns, fundraising challenges, and promotions.
• Maintain accurate outreach records utilizing our standard tools and resources.
• Oversee interim management of event donor portfolios and provide recommendations on warm transfers upon transitioning portfolio back to the local team.
• Support our Event Experience activities as needed.
• Assist in the reporting of metrics on team impact to improve the tactics of our team and its methods.
• Process customer credit applications accurately and efficiently and maintain accurate customer credit records.

• Applicant must be open to individuals with 0+ years of experience in a similar or related role

• Proficiency in handling both inbound and outbound calls is required

• Strong customer service skills are essential

• Proficiency in using Salesforce.com is a must

• Excellent communication and interpersonal skills

• Ability to work effectively as part of a team and independently

• Strong organizational skills and attention to detail

• Ability to multitask and manage time effectively

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)

• High school diploma or equivalent is required; further education may be an advantage




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