Full Time Customer Service Representative
7 days ago
Our client is seeking detail-oriented and proactive candidates for a financial services assignment. In this role, you will provide crucial support to the operational processing team at a well-established and highly respected financial institution. This opportunity will allow you to contribute to key operational processes, interact with professionals, and gain valuable experience in the customer service sector.
Job Title: Operations Processor 3
Placement Type: 3 month contract with intention to convert internally
Location: Woodbridge Township, NJ, 08830
Work Model: Hybrid (Monday and Fridays are remote)
Schedule: Monday - Friday, 8:30am - 5:00pm
Key Responsibilities:
- Receiving and reviewing incoming work, contacting appropriate resources as needed
- Manages inventories, starting and ending balances.
- Entering transactions into CRT/PC, verifying accuracy
- Responsible for providing customer service phone support for our Outsource customers
- Balancing general ledger accounts
- Resolving complex customer issues using multiple resources and records
- Preparing, editing, distributing, and/or correcting specialized and/or complex documents.
- Complicated research to determine who the work belongs too etc.
- Researching missing deposits, disputed differences, missing orders
Required Qualifications:
- Required Qualifications: 3+ years related experience in Banking Call Center CSR/ Financial Services i.e. AR/AP
- Basic MS Suite experience, word, excel, tableau (use of database) & power point.
Employee Value Proposition:
In this assignment, you will have the opportunity to further develop your existing skills. and grow within a top organization. Additionally, TEKsystems provides weekly pay for all contractors.
Pay and Benefits
The pay range for this position is $21.00 - $23.00
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Iselin,NJ 08830.
Application Deadline
This position will be accepting applications until Dec 14, 2024.
About TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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