Billing/Collections Specialist

1 week ago


Tempe, United States Robert Half Full time
Job DescriptionJob DescriptionWe are offering a long term contract employment opportunity for a Billing/Collections Specialist in Tempe, Arizona, United States. As a Billing/Collections Specialist, you will be expected to execute accurate invoicing, manage customer accounts, initiate collections processes, and provide excellent customer service.

Responsibilities:
• Efficiently process and reconcile accounts receivable on a regular basis.
• Generate timely invoices for clients through both system and manual methods.
• Monitor customer accounts for outstanding balances and overdue payments, initiating the collections process when necessary.
• Address and resolve any disputes or discrepancies related to invoicing or payment.
• Collaborate with clients to answer billing inquiries and ensure exceptional customer service.
• Utilize strong organizational skills to manage multiple billing tasks and meet deadlines.
• Work in conjunction with other departments to obtain necessary information for billing.
• Implement and maintain efficient billing and collection procedures.
• Manage and organize assigned team mailbox, ensuring requests are addressed in a timely manner.
• Demonstrate a solid understanding of billing and collection processes, and ability to correct billing errors.• Proficiency in Collections - Consumer, with a proven track record of successfully managing accounts and reducing outstanding debts.
• Extensive knowledge and experience in Collections management, demonstrating abilities in tracking and monitoring payments, negotiating payment plans, and liaising with clients.
• Demonstrated expertise in Billing, with the ability to accurately create, send, and track invoices, and reconcile billing discrepancies.
• Strong financial acumen, with a firm understanding of accounting principles, and ability to perform financial calculations accurately.
• Excellent communication and negotiation skills, with the ability to handle sensitive conversations regarding payments and debts.
• Proficiency in using financial software and tools, particularly those related to billing and collections.
• High level of accuracy and attention to detail, particularly when dealing with numbers and financial data.
• Ability to maintain confidentiality and adhere to data protection regulations.
• Strong organizational skills, with the ability to manage multiple accounts and priorities effectively.
• Proven problem-solving skills, with the ability to identify and resolve billing and collections issues promptly.

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