Test Center Administrator

7 days ago


Bismarck, United States Robert Half Full time
Job DescriptionJob DescriptionWe are offering a contract for a Test Center Administrator role in Bismarck, North Dakota. This role involves managing the operations of a testing site, where various web-based exams such as CPA, LSAT, and other credentialing or certification tests are conducted. The workplace environment involves frequent mobility for monitoring purposes.

Responsibilities:
• Facilitate the smooth running of the testing site, ensuring all equipment and resources are in place for each examination
• Perform identity verification tasks, checking IDs of individuals appearing for tests
• Manage the greeter station, assisting candidates with check-in procedures
• Ensure adherence to test protocols, including the prohibition of unauthorized materials such as calculators, notes, etc.
• Conduct regular security checks by walking through the testing site every 10-15 minutes to enforce examination integrity
• Utilize specific system apps to initiate and conclude tests
• Handle light administrative tasks, including responding to emails and maintaining accurate records
• Apply your skills in Automated Test and Administrative Assistance to enhance the efficiency of the testing process.• Minimum of 1 year experience in a similar role
• Proficiency in Automated Test tools and methodologies
• Familiarity with Identity Verification processes
• Demonstrated experience in Administrative Assistance
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize tasks efficiently
• Strong attention to detail and problem-solving abilities
• High level of discretion and confidentiality
• Proficiency in using office software including Word, Excel, and PowerPoint
• Ability to work independently and as part of a team
• Strong customer service orientation
• Ability to handle and resolve testing issues
• Willingness to maintain a flexible work schedule, as needed
• A high school diploma or equivalent; higher education may be preferred.

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