Bilingual Customer Service Representative

3 weeks ago


Austin, United States Diversified Sourcing Solutions Full time
Job DescriptionJob DescriptionDiversified is hiring immediately for a Data Entry/Customer Service Bilingual the Austin 78758 area.
*THIS IS AN ONSITE POSITION*
Must have availability Monday-Friday 7am-7pm.Starting pay: $18/hr

Overview: You will be assisting others to make online payments. Patience is required as you will be working with those who may not be tech savvy or have issues making online payments.ESSENTIAL DUTIES
  • High volume inbound calls daily
  • Take payments over the phone for multiple billers
  • Accurately input information for correct account to be credited
  • Consistently ensures compliance with established regulatory requirements and department and Company standards and procedures
  • Maintains appropriate level of communication and confidentiality
  • Performs all other duties as assigned, which may vary at any time with or without notice
REQUIRED SKILLS
  • Excellent interpersonal skills
  • Excellent data entry & accuracy
  • Proficient with MS Office products
  • Strong organizational skills and the ability to efficiently take high volume of inbound calls
  • Attention to detail and ability to follow proper processes and procedures with care
  • Ability to simplify information and communicate effectively, verbal + written

APPLY TODAY

Diversified Sourcing Solutions is a national search firm that places top candidates with our top customers. We are an EEO Employer: Race, Color, Religion, National Origin, Sex, Disability, Age or any other classification protected by law.Company DescriptionConnecting Companies with Good Employees, and Employees with Good CompaniesCompany DescriptionConnecting Companies with Good Employees, and Employees with Good Companies

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